The Video Call UI supports configuration of video call tile width and height, resizable video call widget containers, and updated control button placement. These capabilities ensure consistent behavior across agent and widget sides, improve usability on small screens, and maintain accessibility during calls.

Split Screen Layout

The video call tile width and height are now configurable, providing more control over the layout. This enhancement improves usability and accessibility by keeping both video and chat visible without switching.

Resizable Video Call Widget

Live Chat supports a resizable video call widget for both agents and customers. The video window can be adjusted to suit individual needs, improving flexibility during conversations.

Control Buttons Accessibility

Control buttons (for example, mute, end call, settings) have been repositioned to avoid covering the video frame. This ensures the video remains unobstructed, supporting clear visual communication for users who rely on sign language.