Publish to Reddit

Updated 

When you've linked a Subreddit Account in Sprinklr, you are able to publish posts directly through the Sprinklr platform. In this guide, we'll walk you through the process of publishing posts to a Subreddit.

Steps ​To Publish to Subreddit

  1. Click the New Tab icon . Under the Sprinklr social tab, click Quick Publish within Engage.

  2. On the Create Post window, select your Subreddit account where you want to publish. You can also use Advanced Search to narrow your searches by a series of different filters.

  3. Select the Type of Message you want to publish from the drop-down menu. You have 3 options - Text, Image/Video, Link.

  4. Under Select Author, select the author for the post from the dropdown.

  5. Under Collection, select the collection from the dropdown.

  6. If you have selected Text as the Type of Message, you will find a text box with Rich Text capability(helping you format the text based on your preference). Enter the text in this given field.

    If you select Image/Video or Link, you will find the option to upload the image/video from the media uploader, or enter the link in the given field.

  7. Select a campaign from the Campaign drop-down menu to associate your post with. You can also set your campaign as default by clicking Set as Default.

  8. You can select URL Shortener to shorten every link that you paste in your message. This helps you make the most of the character limit.

  9. Users can now also access some features which were previously present only on native Reddit, represented as checkboxes:

    1. Rich Text Support in Comments:

      You can now use rich formatting such as bold, italics, and other text styles in Reddit comments to communicate more clearly and effectively.

    2. Pin Posts in Subreddit:

      Important posts can now be pinned within a subreddit, ensuring higher visibility for all community members.

    3. Mark MOD Posts:

      Moderators can mark posts as MOD to highlight important announcements and distinguish them within the subreddit.

    4. Reply Notification Controls:

      Authors can now manage reply notifications for their posts, choosing whether they want to receive alerts for incoming replies.

  10. Apply Properties to the post.

  11. Under Approval, set an Approval Type for your post. You can also add an Approval Note.

  12. The preview of the post will render on the right pane. Also, you can click the Preview icon Media preview in the bottom left corner if you have minimized the Create Post window.

    Tip : Both Mobile & Desktop preview is available for the Subreddit post

  13. Click Post in the bottom right corner to publish the post on the selected Subreddit account immediately. If you are not ready to publish and want to save your post as a draft, click Save as Draft.

  14. You can also schedule your post for a future date and time by clicking Media preview the Schedule Post in the bottom right corner. Select the month, date, and time of publishing. Click Apply to save your changes.

  15. To continue publishing the post, check the given Publish Another box in the bottom.

Message Type — Field Descriptions​

Functionality

Sprinklr Supported

Image/Video

Select Author

Select a desired author from the drop-down menu.

Title

Enter a title for the post.

Image or Video

Either select Image or Video to select/upload an attachment using the Media Uploader.

Text

Select Author

Select a desired author from the drop-down menu.

Title

Enter a title for the post.

Text

Enter the content of your message in the message box.

Link

Select Author

Select a desired author from the drop-down menu.

Title

Enter a title for the post.

URL

Enter the URL for the post.