Category Image
Channels
Everything related to different social channels available on Sprinklr.

Facebook

Instagram

Twitter

LinkedIn

YouTube

Tiktok

LINE

Yelp

Google

WeChat

Pinterest

Wordpress

Reddit

Apple Messages for Business

Apple App Store

Telegram

Trustpilot

Bazaarvoice

Sina Weibo

Discord

Snapchat Business

Viber

Yext

Lithium

VK

PowerReviews

Yammer

Carfax

Haptik

Slideshare

MS Teams

Microsoft App Store

Reclame Aqui

Amazon Q&A

Tumblr

Slack

Stack Exchange

Telegram Proxy (Corezoid)

Threads

Articles

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Why is my media preview unavailable?

Note: Due to Channel API limitations, the media preview in Sprinklr may not match the published post on the native network.In Sprinklr, you might notice in Quick/Advanced Publisher, certain Reporting Dashboards, UGC and the Engagement columns that a thumbnail doesn't appear for an image or vide

Channel Capabilities and Limitations

Knowledge Base Article

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Channels

SH
Capabilities and Limitations for Major Social Channels

Below is detailed summary of Sprinklr's supported capabilities and functionality by different social channels.​Facebook​FeatureActionDesktopMobileNotesGeneral CapabilitiesPage (Global / Local)AuthenticateYesNo​URL to native account pageAuthenticateYesNo​Business Manager AccountAuthenticateYesNo

experience:space

article:howto

release:N-A

social channel capabilities

+4

Knowledge Base Article

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Channels

SH
Social Channels Capabilities

Channels Capabilities The table below is an overview of Sprinklr's supported capabilities and functionality by different social channels.ChannelEngagementPublishingReportingAdvocacyAgodaNoNoNoNoApple Business ChatYesNoYesNoBazaarVoiceYesNoYesNoClassifiedNoNoNoNoDiscordYesYesYesNoFacebookYesYesY

experience:space

article:howto

release:N-A

social channel capabilities

+4

Knowledge Base Article

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Channels

RS
Account Addition Processes for Channels

As a part of Sprinklr's 19.2 Release, we have revamped the account addition process to enhance intuitiveness and simplify the procedure for you. To smoothen the account addition process, we have incorporated guides directly into the fields in the interface that you go through when you try to ad

Knowledge Base Article

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Channels

SH
Media Recommendations by Social Channel

While uploading media content and publishing through Sprinklr, there are channel-specific requirements and recommendations to consider. Find below the optimal specifications for images and videos supported in various social media channels. Note: Since various social channels may update their optimal

experience:space

Sina Weibo

Snapchat Ads

Social Channel

+18

Knowledge Base Article

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Channels

Getting Started with Sprinklr Social

Sprinklr Social Glossary

Channels

Facebook

Instagram

Twitter

LinkedIn

YouTube

Tiktok

LINE

Yelp

Google

WeChat

Pinterest

Wordpress

Reddit

Apple Messages for Business

Apple App Store

Telegram

Trustpilot

Bazaarvoice

Sina Weibo

Snapchat Business

Discord

Viber

Yext

Lithium

PowerReviews

VK

Yammer

Carfax

Haptik

Slideshare

MS Teams

Microsoft App Store

Reclame Aqui

Amazon Q&A

Tumblr

Slack

Stack Exchange

Telegram Proxy (Corezoid)

Threads

Digital Asset Manager

Publishing

Engagement

Governance

Rule Engine

Reporting

Link in Bio

Distributed

Display

User Generated Content

Advocacy