Category Image
Channels
Everything related to different social channels available on Sprinklr.

BlueSky

Outage

Facebook

Instagram

X (formerly Twitter)

LinkedIn

YouTube

Tiktok

LINE

Yelp

Google

WeChat

Vanilla Forum

Yotpo

Pinterest

Wordpress

Reddit

Apple Messages for Business

Apple App Store

Telegram

Trustpilot

Bazaarvoice

Sina Weibo

Discord

Snapchat Business

Viber

Yext

Lithium

VK

PowerReviews

Yammer

Carfax

Haptik

Slideshare

MS Teams

Microsoft App Store

Reclame Aqui

Amazon Q&A

Tumblr

Slack

Stack Exchange

Telegram Proxy (Corezoid)

Threads

Articles

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RS
Why is my media preview unavailable?

Note: Due to Channel API limitations, the media preview in Sprinklr may not match the published post on the native network.In Sprinklr, you might notice in Quick/Advanced Publisher, certain Reporting Dashboards, UGC and the Engagement columns that a thumbnail doesn't appear for an image or vide

Channel Capabilities and Limitations

Knowledge Base Article

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Channels

SH
Capabilities and Limitations for Major Social Channels

Below is detailed summary of Sprinklr's supported capabilities and functionality by different social channels.​Facebook​FeatureActionDesktopMobileNotesGeneral CapabilitiesPage (Global / Local)AuthenticateYesNo​URL to native account pageAuthenticateYesNo​Business Manager AccountAuthenticateYesNo

experience:space

article:howto

release:N-A

social channel capabilities

+4

Knowledge Base Article

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Channels

RS
Account Addition Processes for Channels

As a part of Sprinklr's 19.2 Release, we have revamped the account addition process to enhance intuitiveness and simplify the procedure for you. To smoothen the account addition process, we have incorporated guides directly into the fields in the interface that you go through when you try to ad

Knowledge Base Article

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Channels

RS
Channel Support in Sprinklr

ChannelTypeSubredditSocialSnapchat BusinessSocialSina WeiboSocialXiaohongshuSocialFacebook PageSocialInstagramSocialLinkedInSocialLinkedIn CompanySocialPinterestSocialTikTok Business AccountSocialXSocialYouTubeSocialThreadsSocialYelp LocationReviewYextReviewBazaarVoiceReviewApple AppStore ConnectRev

Knowledge Base Article

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Channels

SH
Social Channels Capabilities

Channels Capabilities The table below is an overview of Sprinklr's supported capabilities and functionality by different social channels.ChannelEngagementPublishingReportingAdvocacyAgodaNoNoNoNoApple Business ChatYesNoYesNoBazaarVoiceYesNoYesNoBlueskyYesYesYesNoClassifiedNoNoNoNoDiscordYesYesYe

experience:space

article:howto

release:N-A

social channel capabilities

+4

Knowledge Base Article

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Channels

RS
Whitelist Emails in Outlook

Option 1: Add the address to your contacts To tell Outlook you want to receive messages from a certain email address, add the address to your contacts. This will indicate that the sender is, in fact, trusted by you and you want to receive their messages. Unfortunately, it does not guarantee that tho

Knowledge Base Article

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Channels

SH
Media Recommendations by Social Channel

While uploading media content and publishing through Sprinklr, there are channel-specific requirements and recommendations to consider. Find below the optimal specifications for images and videos supported in various social media channels. Note: Since various social channels may update their optimal

experience:space

Sina Weibo

Snapchat Ads

Social Channel

+18

Knowledge Base Article

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Channels

RS
Why Social Accounts Disconnect in Sprinklr?

Sprinklr uses access tokens, which are provided by social networks, to connect to your social accounts. When an access token expires or becomes invalid, you must reconnect your social account to Sprinklr (see Re-Add a Deactivated Account in Sprinklr). Doing this generates a new token. Each social ne

Knowledge Base Article

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Channels

Account Health Alerts

Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Advocacy

Channels

Outage

BlueSky

Facebook

Instagram

X (formerly Twitter)

LinkedIn

YouTube

Tiktok

LINE

Yelp

Google

Vanilla Forum

WeChat

Yotpo

Pinterest

Wordpress

Reddit

Apple Messages for Business

Apple App Store

Telegram

Trustpilot

Bazaarvoice

Sina Weibo

Snapchat Business

Discord

Viber

Yext

Lithium

PowerReviews

VK

Yammer

Carfax

Haptik

Slideshare

MS Teams

Microsoft App Store

Reclame Aqui

Amazon Q&A

Tumblr

Slack

Stack Exchange

Telegram Proxy (Corezoid)

Threads

Sprinklr Social Glossary

Digital Asset Manager

Display and Presentation

Distributed

Engagement

Governance

Link in Bio

Publishing

Reporting

Rule Engine

Social Copilot

Sprinklr AI+

User Generated Content