Add an Infobip SMS Account

Updated

13 hours ago

You can add an Infobip SMS account in Sprinklr to enable sending text messages directly from Sprinklr.

To add an Infobip SMS account in Sprinklr:

1. Click the New Page (+) icon to open the Launchpad.

2. Under Platform Modules > Listen, click Messaging Accounts.

3. On the Accounts page, click Add Account in the top‑right corner.

4. Search for and select Infobip.

5. In the Add Infobip account window, enter the following fields:

Field	Description
Display Name	A user‑friendly name for the SMS account in Sprinklr.
Sender Id	The sender key for SMS.
Api Key	The application key generated in Infobip, used for authentication. You can find it in the Developer Tools section of the Infobip Console.
Project URL	The base URL for your Infobip account. You can find it in the Developer Tools section of the Infobip Console. Note: The URL must start with https://, followed by the link you copied from the Infobip console. So, the Base URL should look like this: https://<your-copied-Infobip-URL>.

6. Click Save.

You will be redirected to the Update Account page, where you can make additional changes if needed.

The Infobip SMS account is now added in Sprinklr.