YouTube Posts
Updated
Overview
YouTube Posts can now be created, scheduled, and published directly from Sprinklr. Single or multi-image posts with captions can be shared to your YouTube channel, all within the same publishing workflow. Published YouTube Posts can also be brought into Sprinklr’s Engagement & Reporting Dashboards and managed alongside existing YouTube video workflows.
Before you Begin
Ensure your YouTube account is added in Sprinklr. If not, follow the steps in this article to add your YouTube account in Sprinklr .
YouTube Posts publishing is generally available (GA) to all users.
YouTube Posts engagement is in limited availability (LA) and is controlled by the dynamic property (DP): YOUTUBE_COMMUNITY_POST_GRABBER_ENABLED. To enable it in your environment, contact your Success Manager or raise a request at tickets@sprinklr.com.
Create and Publish a YouTube Post
Open the Quick Publisher and select your YouTube account.
Choose the Post template.
Add 1 to 10 images. You can use Favourites, Add from DAM, Upload Image, Add from URL or Generate Image (Sprinklr AI+).
If needed, reorder, remove or edit the images.
Enter your caption.
Check the preview.
Select Publish, schedule the post or save it as a draft.
Supported Capabilities
Capability | Details |
Post type | Image posts with a single image or multiple images |
Number of images | 1 to 10 per post |
Supported formats | JPG, JPEG, PNG, GIF |
Maximum file size | 16 MB per image |
Aspect ratio | Between 2:5 and 5:2 |
Caption | Plain text and emojis |
Not supported in caption | Rich text, hashtags, mentions and links |
Optimise Images
If an image doesn't fit the supported aspect ratio, Sprinklr shows a validation message. You can fix the image with the Sprinklr Image Editor or Sprinklr AI+ in the publisher screen itself.
Engaging with YouTube Posts
Sprinklr's YouTube integration now supports YouTube Posts within the Engagement Dashboards. Your published posts are automatically pulled into dedicated engagement columns and inbox views. Social and community teams can use this to:
Monitor post performance
Track post availability
Organise content using standard Sprinklr filters and routing rules
This lays the foundation for seamless community management alongside your existing YouTube video workflows.
Reporting Capabilities
The following metrics are currently supported for YouTube Posts:
Likes: Number of times that users indicated that they liked a post by giving it a thumbs up
Comments: Number of times that users commented on a post
