Release Plan

The objective of this release management plan is to ensure a smooth deployment process for Sprinklr Live Chat SDK.

Release Plan Phases

Live Version Deployment

Live Chat SDK is deployed on the planned deployment date.

Post-Deployment Information

• For any issues reported post-release, raise a support ticket to tickets@sprinklr.com.

• For any enhancement request, please reach out to your project/success manager.

Contingency Plan

• In case of critical issues, the release may be delayed to address these issues adequately.

• Regular backups of the previous stable version will be maintained to facilitate rollback if necessary.