Sprinklr Marketing Generative AI Use Cases

Updated 

Sprinklr Marketing provides Generative AI capabilities that help teams create better content, faster. It turns ideas into on‑brand copy, adapts it for each channel, and suggests improvements so your posts perform well. It also helps you brainstorm, rewrite, translate, and stay consistent with your brand voice, without starting from scratch every time. In addition, Generative AI can summarize reporting widgets into clear, plain‑language insights, making it easier to understand performance at a glance.

This document provides a detailed outline of the Generative AI capabilities available within the Sprinklr Marketing product suite. The following tables, organized by module, list each supported capability and describe how it can be accessed, controlled, and configured within the platform.

The capability tables below include the following columns. 

 

  • Feature Name: The official name of the Generative AI capability. This includes a link to the corresponding Sprinklr Help Center article for additional reference. 
     

  • Availability: This column indicates the conditions under which a feature becomes available, including any required configuration steps or dependencies. 

  • Auto-enabled with module: The feature is available immediately when the module is enabled. No additional configuration is required. 

  • DP configuration required: The feature becomes available only after the module is enabled and the required Dynamic Properties (DPs) are configured. The DP names are listed directly in this column. Contact Sprinklr Support for assistance. 

  • DP and additional configuration required: The feature becomes available only after the module is enabled, the required Dynamic Properties (DPs) are configured, and additional configuration is completed. 

    Contact Sprinklr Support for assistance. 
     

  • Access Management: Specifies whether the feature can be controlled through Feature Access Management in AI+ Studio and whether rolebased access control (RBAC) is supported. This column explains how each feature can be controlled through Feature Access Management: 

  • Enable/disable and RBAC supported: The feature can be turned on or off in Feature Access Management and supports role based access control (RBAC). 

  • Enable/disable only (RBAC not supported): The feature can be enabled or disabled in Feature Access Management, but RBAC controls do not apply. 

  • Not available in Feature Access Management:The feature cannot be managed through Feature Access Management. 
     

  • Applicable Areas: Lists the dashboards, screens, workflows, or UI components where the feature is accessible. 
     

  • AI Configuration Support: Indicates whether the feature supports advanced AI configuration such as prompt editing, model selection, guardrails, data masking, and orchestration pipelines within AI+ Studio. 

Content Marketing Generative AI Capabilities 

Feature Name 

Availability 

Access Management 

Applicable Areas 

AI Configuration Support 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Advanced Publisher (FSP) 

No 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Advanced Publisher (FSP) 

No 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Advanced Publisher (FSP) 

No 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Advanced Publisher (FSP) 

No 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Advanced Publisher (FSP) 

No 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Campaign and Sub-Campaign Briefs 

Yes 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Campaign and Sub-Campaign Briefs 

Yes 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Campaign and Sub-Campaign Briefs 

Yes 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Campaign and Sub-Campaign Briefs 

Yes 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Campaign and Sub-Campaign Briefs 

Yes 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Campaign and Sub-Campaign Briefs 

Yes 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Campaign and Sub-Campaign Briefs 

Yes 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Campaign and Sub-Campaign Briefs 

Yes 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Campaign and Sub-Campaign Briefs 

Yes 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Campaign and Sub-Campaign Briefs 

Yes 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Advanced Publisher (FSP) 

No 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Advanced Publisher (FSP) 

No 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Advanced Publisher (FSP) 

No 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Advanced Publisher (FSP) 

No 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Advanced Publisher (FSP) 

No 

DP and additional configuration required 

 

Enable/disable and RBAC supported 

 

Advanced Publisher (FSP) 

No 

Auto-enabled with module 

Enable/disable and RBAC supported 

Campaign and Sub-Campaign Briefs 

No 

Summarize 

DP and additional configuration required 

Enable/disable and RBAC supported 

Campaign and Sub-Campaign Briefs 

No 

Auto-enabled with module

Enable/disable and RBAC supported 

 

Advanced Publisher (FSP) 

Yes 

DP configuration required 

 

DP

BRAND_COMPLIANCE_ENABLED = true and 

SMART_COMPLIANCE_ENABLED = true 

 

Enable/disable and RBAC supported 

 

Advanced Publisher (FSP) 

No 

Ads Reporting Generative AI Capabilities 

Feature Name

Availability

Access Management

Applicable Areas 

AI Configuration Support 

Ads Widget Summarizer

DP and additional 

configuration required

Enable/disable and RBAC supported 

Ads Reporting

No 

Social Advertising Generative AI Capabilities 

Feature Name

Availability

Access Management

Applicable Areas 

AI Configuration Support 

Generate Ad Content

DP configuration required. 

DP: 

CHAT_GPT_ADS_ACTIONS_ENABLED = True 

Enable/disable and RBAC supported 

Ads Manager, Ads Composer, Ads Creative Library 

No

DP configuration required. 

DP: 

CHAT_GPT_ADS_ACTIONS_ENABLED = True 

Enable/disable and RBAC supported 

Ads Manager, Ads Composer, Ads Creative Library 

No

DP configuration required. 

DP: 

CHAT_GPT_ADS_ACTIONS_ENABLED = True 

Enable/disable and RBAC supported 

Ads Manager, Ads Composer, Ads Creative Library 

No