Feature Access Management in AI+ Studio
Updated
Feature Access Management provides a single, centralized interface to manage all Generative AI features in your Sprinklr environment. From this interface, you can:
View all available AI+ features.
Enable or disable features.
Configure input parameters and user access settings.
This eliminates the need to navigate multiple settings screens or raise support requests, making feature management faster and more efficient.
Prerequisites
Before you configure or manage AI+ features in Feature Access Management, ensure that the required permissions are set up under the Features Management sub-bucket in Sprinklr AI+. Proper permission governance is critical for controlling visibility and actions within the interface.
Permission Name | Purpose | When Present | When Absent |
View | Controls visibility of the Generative AI Features Access card and the Record Manager (RM). | Card is visible on the landing page. RM is visible on the UI. All records are visible. Actions menu (3 dots) shows View Details only. Add Feature button is hidden. | Card is hidden on the landing page. RM is not visible. |
Create | Grants ability to create new AI+ features from the UI. | Add Feature button is visible. | Add Feature button is hidden. |
Edit | Allows admins to edit feature details. | Actions menu shows Edit Details instead of View Details (if applicable). | Edit Details option is not visible. |
Enable | Allows enabling or disabling individual AI+ features. | Enable/Disable option is available for each feature in the RM. | Enable/Disable option is not available for any feature. |
Access the AI+ Features Record Manager
To open the AI+ Features Record Manager:
Go to AI+ Studio from the Sprinklr launchpad.
On the AI+ Studio screen, select the Feature Access Management card. The AI Feature Record Manager will open.
The Record Manager provides a centralized view of all AI+ features in your Sprinklr environment. It helps you monitor feature status, availability, and configuration details. It includes the following columns:
Name: The feature name.
Status: Indicates whether the feature is active or inactive.
Present in AI+ Studio: Shows if the feature is available integrated in AI+ Studio, allowing admins to configure the feature’s workflows. Values: Yes or No.
Module: The module name in which the feature belongs.
Product Suite: The product suite the feature belongs to. Values: Sprinklr Service, Sprinklr Insights, Sprinklr Marketing, Sprinklr Social, or Platform.
Input Modalities: Supported input types. Values: Text, Image, Audio, Video, etc.
Output Modalities: Supported output types. Values: Text, Image, Audio, Video, etc.
Last Updated On: The date of the last modification made.
Updated By: The name of the person who made the last update.
Create New AI+ Feature
Click the + Feature button in the top-right corner to create a new AI+ feature. The configuration window opens. Follow the subsequent sections to complete your configuration.
Note: The Create functionality is currently present only for Text Enhancement and Text Generations features.
Basic Information Screen
The Basic Information Screen is where you define the core identity of your AI+ feature. These settings determine how the feature appears in AI+ Studio Use-Case launchpad and help users understand its purpose.
Fields and Their Purpose
1. Icon and Display Name
Icon: Click the default icon to open the icon gallery and select an image that represents your feature. This icon appears on the AI+ Studio Use-Case launchpad as well as on the consumer side.
Display Name: Enter a clear, descriptive name for the feature. This name appears on the AI+ Studio Use-Case launchpad as well as on the consumer side.
2. Description
Provide a short description of the feature. This description helps users understand what the feature does and appears on the AI+ Studio Use-Case launchpad.
3. Module
Select the module that within which you want to create a feature. The feature will be visible within the selected module on the AI+ Studio Use-Case launchpad
Supported values:
Text Enhancement: For improving or refining text. For example: Make it Longer, Translate, Modify Tone, etc.
Text Generation: For creating new text content. For example: Generate Product Description, Generate Hashtags, etc.
Click Next to save and move to Input Parameters.
Best Practices
Use concise, meaningful names and descriptions.
Choose an icon that visually represents the feature’s purpose.
Select the correct module to ensure proper categorization.
Input Parameters Screen
The Input Parameters screen defines the input that users must provide for the feature to work. These parameters ensure the feature receives the correct input for processing.
For example: In feature “Generate Product Description”, the input parameters would be the inputs that appear in the step format, such as the Product, Tone, and Audience.
Configure the following input fields:
1. Parameter Name
Enter a unique name for the input parameter.
Use descriptive names that indicate the type of input (for example, Customer Query or Text to Summarize).
2. Parameter Type
Select the type of input expected.
Supported values:
Text: Single-line text input.
Text Area: Multi-line text input.
Number: Numeric input.
Single Select: Dropdown with predefined options.
3. Add More Parameters
Click + Input Parameter to add additional input fields. Each parameter can have its own name and type.
Note: While editing this screen, if you want to remove any existing input parameter, you will need to ensure that the parameter is not being used in any deployment of that feature.
Click Next to save and move to Access Control.
Best Practices
Only include parameters that are essential for the feature.
Use clear names to help users understand what information to provide.
Avoid creating too many parameters, as this can make the feature harder to use.
Access Control Screen
The Access Control screen allows you to define how your AI+ feature behaves and who can access it. This configuration ensures proper visibility, input handling, and output formatting. Click + Add Configuration Set to start and configure the following fields:
1. Config Set Name
Enter a unique name for the configuration set. Use descriptive names that reflect the purpose of the configuration (for example, Marketing Visibility Settings).
2. Loading Display Name
Specify the name that appears when the feature is loading. This helps users understand which feature is being processed.
3. Visibility Filters
Control which users can see the feature.
Default behavior: If the feature is enabled and no user shares are defined, it is visible to all users.
To restrict visibility:
Select Field: Choose a user attribute (for example, Role or Region).
Select Operator: Define the condition (for example, Equals, Contains).
Select Values: Enter the values that match the condition.
Note: You can add more filters from the dropdown if and as required. The configuration set applies only when every selected condition is satisfied.
4. Input Parameters
Enable the input parameters you configured on the previous screen.
Users can access only the parameters you have enabled, in the page sections selected for this configuration set.
You cannot add new parameters on this screen; you can only enable a subset of the parameters defined earlier.
For dropdown-type parameters, you can also choose which options are visible to users, for the page sections selected in that configuration set.
This works in a similar way where you can define the list of all options on the previous screen, and select a subset of the defined options that should be visible at the configuration set level
5. Additional Settings
Rich Text Input Toggle:
Removes unsafe or unsupported HTML from user input before processing.
Recommended when users enter formatted or rich text to prevent errors or security issues.
Rich Text Output Toggle:
If enabled, the feature’s response can include rich text formatting such as bold, italics, or lists.
Improves readability and presentation of output.
Note:
The configuration set is applied only when all the defined values of filters and fields is met with the filters passing from the UI.
Incase multiple config sets match the filters; the config set is prioritised based on precedence order.
Click the Save button in the bottom-right corner to save your AI+ feature. After saving, the feature appears in the Record Manager with an Inactive status.
Note: This feature will also start appearing on the AI+ Studio Use-Case launchpad, where you can go and start creating deployment for the feature. The feature will work only post deployment setup and enablement.
To enable it, click the vertical ellipsis next to the feature entry and select Enable Feature.
Please note that this functionality will enable the feature for the all the workspaces in your Sprinklr environment.
A pop-up notification will appear on the screen suggesting that this will make the feature available to users defined in the “Access Control” screen. Click the ‘Yes’ button to proceed. This action deploys the feature in your Sprinklr environment.
For standard features already available in the Record Manager, you can use the vertical ellipsis (⋮) menu to manage settings:
Click Enable/Disable to turn the feature on or off.
Click Edit to update the configuration settings.
Feature Access Management in AI+ Studio makes it easy to manage Generative AI features in one place. You can control who sees each feature, configure input settings, and enable or disable features as needed. This helps ensure your AI tools are set up correctly and available to the right users, so your team can work smarter and faster.