Tree Map is a type of data visualization that displays hierarchical data using nested rectangles or squares. Each rectangle represents a single item or category in the hierarchy, and its size is proportional to a specific metric, such as the item's value or relative size, compared to other items.

The Tree Map widget is a popular tool for data visualization because it allows users to quickly and easily see the relative size and importance of different categories in a hierarchical data set. Users can navigate the hierarchy by clicking on individual rectangles to reveal subcategories.

Tree Map Dimensional Visualisation

To plot the Tree Map widget, you can use any existing editable dashboard or create a new one. Refer to this article to learn how to set up a Custom Dashboard.

Once you have the dashboard where you want to add the visualization widget, follow the steps below:

1. ​On the Custom Dashboard, click + Add Widget in the top right corner.

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2. On the widget builder, enter the widget's name and select the data source as Social Analytics.

3. ​Select Tree Map Visualisation as a visualization type.

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4. Under the “What would you like to plot on your widget?” section, you will be given the below fields:

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   1. Category 1: You can select the required dimension. You can filter and slice across multiple metadata dimensions. You can add one or multiple categories, which will be reflected as category 1, 2, etc.

   2. Series: You can choose the metrics you want to see against your desired dimensions.

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5. Select the configuration options as desired. For more information, refer to the ‘Configuration options’ section below.

6. Under the "Defined Advanced Options" section, you can apply filters, define additional properties and set personalized targets with these options.

7. Click Add to Dashboard on the bottom right corner to create a new widget.

   After adding the widget to the dashboard, clicking on a value will allow you to access drill downs with a left click, while double clicking will take you to the next category.

   Note: Currently, you will get level 1 and level 2 drill down, which is fetched in a single API call, resulting in large data by default.

   TreeMap widgets now load more quickly thanks to progressive data fetching. By activating the DP (Dynamic Property), you can retrieve only the information related to the selected value rather than pulling all drill‑down levels in a single API call. The widget first loads top‑level data (for example, Social Network and Case Count), while additional levels (such as Country and Team) are fetched dynamically as you drill down further. It also automatically adjusts to display only the top results based on the chosen display size, ensuring faster load times, enhanced responsiveness, and clearer visibility of the most significant insights.

   Note: Because of this on-demand loading, the top-level totals may not exactly match the sum of drilled-down levels if some data (e.g., blank countries) were excluded earlier.

   To enable this feature in your environment, contact your Success Manager. Alternatively, you can submit a request at tickets@sprinklr.com.