Add Facebook column in engagement dashboard

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Create a Column for Facebook Replies

You can reply to a comment on your brand post or reply to a comment where a fan has mentioned your brand and view all the replies using the engagement columns. Here we list out the steps on how to create such columns.StepsClick the New Tab icon in Sprinklr. Under the Sprinklr Social tab, click Engag

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Add Facebook column in engagement dashboard

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Create A Column For Facebook Shares

Shares can provide insight into how content is being received by your brand's fans and what content your brand is actively sharing on Facebook, in distinct views that let you better understand social activity and trends from the Engagement Dashboards. Using Facebook Share columns you can track

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Add Facebook column in engagement dashboard

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Create a Facebook Workplace Column

Facebook Workplace is an online collaborative software tool developed by Meta Platforms. It facilitates online group work, instant messaging, video conferencing, and news sharing. This article states the steps to add  different column types for Facebook Workplace.Steps Click the New Tab icon in Spri

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Add Facebook column in engagement dashboard

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Create a Column For External Mentions

External Facebook Mentions, mentions of the Brand that were not posted to the Brand's Facebook Wall, can now be fetched from the external Facebook profiles or pages. This article explains how you can view all these external mentions of your brand, using engagement dashboards.StepsClick the New

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Add Facebook column in engagement dashboard

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Create a Column For Facebook Page Recommendations

Sprinklr enables you to monitor and engage with the recommendations that you have received on your Facebook business page and further optimize your business performance. This article explains how to create a recommendation column.Steps Click the New Tab icon in Sprinklr. Under the Sprinklr Social ta

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Add Facebook column in engagement dashboard

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Create a Facebook Page/Profile Column

A Facebook account is the basic profile Facebook creates for you when you sign in with your information, whereas a Facebook page is a public profile created for a business, brand, celebrity, or organization. Sprinklr facilitates engagement features for both of these accounts. In this article, we

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Add Facebook column in engagement dashboard

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Create a Column For Facebook Messenger

The Messenger Platform allows your app to send and receive messages between your Facebook Business Page and your customers, potential customers, and followers. Here we list out the steps on how to create columns in engagement dashboards to facilitate this.StepsClick the New Tab icon . Under the Spri

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Add Facebook column in engagement dashboard

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Create A Column For Facebook Dark Posts

This article tells you how to create an Engagement Column containing dark posts of an Facebook Account. Dark Posts are specifically targeted posts. These posts don't appear on your timeline as organic and boosted posts do but appear as sponsored content on the users' feeds you are specific

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Add Facebook column in engagement dashboard

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Create a Column For Facebook comments

You can view all the brand and fan comments on your facebook posts using the engagement columns. Here we list out the steps on how to create such columns.StepsClick the New Tab icon in Sprinklr. Under the Sprinklr Social tab, click Engagement Dashboards within Engage.In the Engagement Dashboard, cli

Knowledge Base Article

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Add Facebook column in engagement dashboard

SH
Create A Column For Facebook Posts

Using the engagement dashboard column, you can view all the brand posts made on your page and also track posts made by fans, mentioning your page. This article tells you how to create an Engagement Column containing brand posts/ fan posts of a Facebook Account.Steps Click the New Tab icon in Sprinkl

Knowledge Base Article

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Add Facebook column in engagement dashboard

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