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Discord
Discord is a VoIP, instant messaging, and digital distribution platform. Users communicate with voice calls, video calls, text messaging, media, and files in private chats or as part of communities called "servers".

Articles

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Discord capabilities and limitations

To utilize the Discord channel to its maximum potential, you must know its capabilities and limitations.Note: All the functionalities supported for public channels are available for private channels as well.Discord Engagement capabilitiesCapabilities Sprinklr SupportedNoteView Discord Channels Messa

Discord Capabilities

Discord Limitations

Knowledge Base Article

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Discord

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How to create a Discord column in Sprinklr?

After the Discord server account is added to Sprinklr, you will be able to pull in all your Discord messages and replies for that server. In the Engagement Dashboard, Sprinklr offers different column types for Discord that can be added to the dashboard.Before you beginBefore you can add the Dis

Discord Reply

Discord Post

Discord Column

Knowledge Base Article

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Discord

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Create a Discord Bot account

To add your Discord Server account in Sprinklr, you must have a Discord App and a Discord Bot linked to your server. In this article, you will learn how to create a Discord Bot on a particular Discord Server.To create a Bot accountMake sure you’re logged on to the Discord Application Website.Navigat

Discord Bot Account

Knowledge Base Article

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Discord

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Publish to Discord

You can use the key publishing capabilities in Sprinklr to enhance the content you publish to the Discord Server. This article describes Discord Server's specific capabilities for publishing to help you understand how to craft content for best-channel performance.To publish to the Discord serve

Publish to Discord

Knowledge Base Article

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Discord

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Add a Discord Server in Sprinklr

You can add your Discord Bots in Sprinklr to Engage with external and internal communities at a scale supported by Sprinklr Governance and Reporting capabilities. You will be required to create a Discord Bot Account to authorize the bot in Sprinklr. To add your Discord server in Sprinklr, You are

Add a Discord Account

Discord Server

Knowledge Base Article

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Discord

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Map Sprinklr users to Discord Bot

You can provision certain Discord Bot to particular Sprinklr Users to post on Discord. In this article, you will learn how to map Sprinklr users with a bot for Discord server accounts. Use casesAdmin will be able to map Sprinklr users with a Bot for Discord server accounts.Only the mapped Bots are s

User Mapping

Knowledge Base Article

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Discord

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