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Reporting (Advocacy)

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Enablement of Kill Switch

Manage the risk of PR crises with the ability to automatically stop publishing across various social channels by enabling the kill switch rule. Use case scenario shown below: As soon as the kill switch rule is enabled, all the messages getting published via Sprinklr Advocacy site will be stopped. Ho

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Roles and Permissions

IntroductionTo ensure that the users on the Sprinklr platform are set up with the appropriate access to the Advocacy features, you need to assign the right permissions to their roles. This article details how to set the right roles and permissions.Content List PermissionsPermission Description View 

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Configure Custom Fields for Advocacy

Sprinklr's Custom Fields can be used to segment your advocates within Advocacy Marketing. When screening for advocates, screener questions can be utilized to help determine which potential advocates should be approved based on their answers.Note: Use of this feature requires that Advocacy Marke

Advocacy

Custom Fields

screener

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Add SSO as a Screener Question in Advocacy

With SSO setup, your employees are able to access advocacy platforms, but as a brand, there is no way for you to own user categorization that drives content visibility. So if you want to classify users into certain content categories, there is no way to do so. Going forward, you will be able to cate

SSO as a Screener Question

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Advocacy URL Shortener Integration

For each Advocacy site, you can set a default URL from our list of URL Shortener partners. You can select an advocacy site and set a default URL shortener to that site. While publishing content on your advocacy site, the shortener is selected automatically. Once your post including a link

Advocacy

URL Shortener

Publish Content with an URL Shortener

Advocacy Overview Tab

+5

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Create an Advocacy Community

An Advocacy Community is a members-only space for your brand's fans or for employee advocates, where they can access exclusive branded content and share it across their personal social channels. Communities can be managed in Sprinklr.Click the New Tab icon and select Communities under Advocacy in th

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Admin Console Design Tab

In the Advocacy Design Tab, you can edit various design aspects of your site to create a unique look and feel that is specific to your brand.To Access the Design TabClick the New Tab icon . Under the Sprinklr Social tab, click Admin Console within Engage.In the Community window, hover over the Optio

advocacy admin console

Design Tab

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Advocacy Permissions

To make sure that new Users in your Sprinklr environment are set up with the appropriate Advocacy access and capabilities, you'll want to ensure that their Role is granted the right permissions. To review the basics of adding new users to your environment, see Add a User .Admin Set-up:Adding us

advocacy general

advocacy permissions

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Configure a Vanity URL for Sprinklr or Custom/Branded Subdomain

A vanity URL is a unique web address that is branded for marketing purposes. It is easy to remember, share and can be used for publishing. Sprinklr supports two types of vanity URLs: Sprinklr Vanity URLs and third-party Vanity URLs which can be created with the pro domain of a URL shortener. Im

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Publisher Specifications for Different Spaces in Advocacy

Quick Publisher in SpaceImage limitations: Image size:  Supported formats: - 'jpg', 'png', 'jpeg', 'gif', 'tiff', 'tif' No size limitation No number of images limitation Video limitations: All formats of video allowed No size limitation Onl

Publisher Specifications in Advocacy

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Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Sprinklr Social Glossary

Channels

Digital Asset Manager

Publishing

Engagement

Governance

Rule Engine

Reporting

Link in Bio

Account Health Alerts

Distributed

Display and Presentation

User Generated Content

Advocacy

Advocacy Acumen

Advocacy Admin - Internal

Pre Release Notes

Advocacy Admins

End Users

Integrations

Reward Engine