Roles and Permissions

Updated 

Introduction

To ensure that the users on the Sprinklr platform are set up with the appropriate access to the Advocacy features, you need to assign the right permissions to their roles. This article details how to set the right roles and permissions.

Content List Permissions

Permission 

Description 

View 

View the content list option on launchpad 

Create 

Create a content list 

Edit 

Edit the created content list 

Delete 

Delete a content list 

Advocacy Community Permissions

Permission 

Description 

View 

View the Admin Console option on launchpad 

Create 

Create a community within admin console 

Edit 

Edit the created community 

Delete 

Delete a community 

 

Advocacy Site Permissions

Permission 

Description 

View 

View the sites within a community  

Create 

Create a site within community 

Edit 

Edit the created site 

Delete 

Delete a site 

View Topic 

View the option of Topic management for a site 

Create Topic 

Create topics for ‘Discussion/ Forums’ 

Edit Topic 

Edit the created topics for ‘Discussion/ Forums’ 

Delete Topic 

Delete a topic 

Gamification Reset 

Permission to reset the gamification points 

Disable Reaction Campaign 

Able to disable Reaction Campaign 

Edit Mobile App Settings 

Able to make changes in mobile app settings 

Publish 

Publish the site to reflect the changes on advocacy platform 

Advocacy Reward Engine Permissions

Permission 

Description 

View 

View the Reward Engine option for the site 

Create 

Create Rewards for the advocates 

Edit Reward Settings 

Edit the rewards’ settings.  

Reset Tokens 

Permission to reset the reward tokens. 

 

Advocacy Reporting Permissions

Permission 

Description 

View 

View the Reporting option on launchpad 

Create 

Create a reporting dashboard within admin console 

Edit 

Edit the reporting dashboards 

Delete 

Delete a reporting dashboard 

Share 

Share a reporting dashboard 

Share External 

Get External link for sharing it to the users 

Clone 

Clone a reporting dashboard 

Export 

Export the dashboard 

Create Widget 

Create a widget within the dashboard 

Edit Widget 

Edit a widget within the dashboard 

Delete Widget 

Delete a widget within the dashboard 

Export Widget 

Export a widget within the dashboard 

Clone Widget 

Clone a widget within the dashboard 

Lock Widget 

Lock the widget for no further changes 

Export Dashboard Metadata 

Export metadata of the dashboard 

Change Widget Card 

Change the widget card 

Lock 

Lock the dashboard 

Generate Widget API Payload 

Generate Widget API Payload 

Quick Filter in Locked Dashboards 

To access quick filter in locked dashboards 

Users Overview Dashboard 

To be able to access Users Overview Dashboard 

Enable Drilldown 

To be able to drilldown on a widget. 

 

Advocacy Reporting Settings Permissions

Permission 

Description 

Custom Metrics 

Permission to create custom metrics 

Scheduled Reports 

Permission to create Scheduled Reports  

Annotations 

Permissions to dd annotations 

Target metrics 

Permission to add target metrics