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Engagement in TikTok

Engagement in TikTok

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(3)

Engaging with TikTok Accounts

In the Engagement column on TikTok, you can select a post to interact with. Steps to Engage with a Post Choose the post you want to engage with from your preferred engagement column.The actions available for engagement are macros, assign, comment, archive, or more options (i.e., Channel actions and

TikTok Business

Knowledge Base Article

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Engagement in TikTok

Engage with Direct Messages from TikTok Company Accounts to Profiles

IntroductionSprinklr enables brands to engage with direct messages (DMs) received from TikTok profiles. While TikTok Business Accounts cannot initiate conversations, they can reply to DMs sent by individual TikTok users. This feature supports efficient community engagement within Sprinklr’s Engageme

Knowledge Base Article

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Engagement in TikTok

Track TikTok Brand Mentions in Engagement Column

Sprinklr has added the Integration of the TikTok Brand Mentions API into the platform. As a result, you can now track mentions on TikTok. From engagement columns, you will now have the capability to retrieve videos where your brand has been mentioned. You can also access and reply to mentions.

TikTok Business

Knowledge Base Article

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Engagement in TikTok

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