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Integration Guides
Guides for other supported Integrations

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Set URL Shortener as Part of Publishing Rule

Overview Sprinklr allows you to create a URL shortener, then create a rule in Publishing that would add the selected shortener when the conditions identified in the rule are met. This shortener is added by default in the publishing window, if conditions are the same as the

article:howto

experience:v3

Knowledge Base Article

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Integration Guides

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Smart Audience Engine overview

Understand your audience and personalize each interaction to deliver a great customer experience. As consumers evolve on their journey with the brand, the brand should be reaching them with personalized advertising messages all along the way. To do this effectively, one needs to integrate the var

Smart Audience Engine

Basics

Knowledge Base Article

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Integration Guides

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JIRA Integration

OverviewThe Jira Connector connects Jira and Sprinklr to streamline collaboration and enhance workflow efficiency. This article provides an overview of the connector's capabilities, benefits, and implementation process. The Jira—Sprinklr Connector offers several key features that facilitate seamless

Knowledge Base Article

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Integration Guides

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Sprinklr Service On ServiceNow v2

With an AI-powered, bi-directional integration to ServiceNow, your social team and care agents can use their system of record to provide omnichannel engagement and support to customers and prospects, with a complete picture of the customer’s experience. This will reduce agent costs by leveraging you

Knowledge Base Article

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Integration Guides

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Use URL Shorteners in Sprinklr Marketing (Ads)

Reduce the length of your URLs and make them more efficient for publishing on social media ad campaigns.URL Shortener is a tool that reduces the length of your URL. It can be created for use when publishing content that includes links. When URL shorteners are applied to ad posts in Ads Composer, Ads

URL Shortener

Knowledge Base Article

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Integration Guides

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Omnichannel Handover Protocol

Sprinklr will enable any external 3rd party Bot to participate in a conversation with the customer on any of the Modern Messaging channels like Twitter, WhatsApp, Sprinklr LiveChat, etc. This capability makes it possible for a brand to use an external or their own Bot for handling automated res

Knowledge Base Article

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API

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Oracle B2C Service Integration

Sprinklr - Oracle B2C Service Integration connects Sprinklr Service product to Oracle B2C Service for Care on modern channels. Unify your customer care agent experience by enriching, deflecting and triaging appropriate interactions on modern channels to Oracle B2C Service from Sprinklr This will hel

experience:space

article:howto

feature:integrations

product:platform

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Knowledge Base Article

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Integration Guides

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Sprinklr Service On Zendesk

Sprinklr - Zendesk Integration connects Sprinklr Service product to Zendesk for Care on modern channels. Unify your customer care agent experience by enriching, deflecting and triaging appropriate interactions on modern channels to Zendesk from Sprinklr This will help in having a single system of re

article:howto

Knowledge Base Article

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Integration Guides

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New Marketplace UX for Media Valet Integration

This article will assist you on the new marketplace UX for Media Valet connector​To Manage Permissions for New MarketplaceClick the New Tab icon. Under the Platform Modules, click All Settings within Platform Setup.In the Platform Settings window, select Workspace Roles or Global Roles within Manage

Integrations

New Marketplace

#integrations

Media Valet

Knowledge Base Article

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Integration Guides

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Generate API v2 Payload

You have the ability to extract API payload within the Sprinklr platform using the dashboard action in the UI without having to go to an external page or any other service. In other words, you can access the API request within Sprinklr Reporting Widget itself. Hence, you don't have to go through mul

article:howto

experience:v3

Knowledge Base Article

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Integration Guides

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