Manage Accounts

Articles

(19)
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View Activity & Diagnostics for an Account

As an admin, there are a lot of instances when you would want to view audit trails of accounts, for compliance or tracking reasons. With Sprinklr’s account activity, this is possible. You can also check for publishing and engagement failures of the added accounts from account diagnostics. ​With the

Knowledge Base Article

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Manage Accounts

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Add Accounts via Email

Users can directly add their social media accounts to Sprinklr from their personal/work emails. This reduces complexity and the effort of logging in to the platform. You can follow the steps provided in this article, in the mentioned order, to add your social accounts via emails.​Note:

Knowledge Base Article

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Manage Accounts

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Re-Add an Account

In this article, we talk about how to re-add your accounts to Sprinklr which were deactivated due to token expiry. Sprinklr uses access tokens, which are provided by social networks, to connect to your social accounts. When an access token expires or becomes invalid, you must reconnect your social a

Knowledge Base Article

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Manage Accounts

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Account Authorization

For security and privacy reasons, authentication is required before adding any social media account. This prevents the addition of unnecessary and unwanted accounts into the platform. You can find the list of all types of accounts with the authorization type required for each of them in this article

Knowledge Base Article

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Manage Accounts

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Deactivate an Account

This article will tell you about the steps to deactivate your social media account in Sprinklr. There are many scenarios where you might choose to deactivate your account. Be it security/privacy concerns, or reorganization of your social media accounts, you can now deactivate accounts using Sprinklr

Knowledge Base Article

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Manage Accounts

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Account Migration

Account migration refers to the transfer of accounts and account information between workspace environments. Account migration copies inbound and outbound messages as well as account-level reporting data to a selected destination workspace environment. This article shares more details about the acco

Knowledge Base Article

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Manage Accounts

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Import Location Accounts

Businesses can manage their social media presence across multiple locations using the location accounts feature in Sprinklr. With the help of this article, you can import location accounts into the Sprinklr platform.StepsClick the New Tab icon. Under Platform Modules, click Social Accounts within Li

Knowledge Base Article

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Manage Accounts

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Apply Web Analytics

A lot of companies struggle to show the effectiveness of social media marketing even with an increase in their spend on social media ads and platforms. With additional analytic information and software, companies can begin to provide this quantitative analysis.​With the help of this article, you can

Knowledge Base Article

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Manage Accounts

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Add Subscribers for Account Deactivation Notifications

You can add subscribers to your accounts to send notifications when an account is deactivated. In cases, when an admin misses these notifications, subscribers can be very useful. You can follow the steps mentioned in this article to add subscribers for an account.StepsClick the New Tab icon. Under P

Knowledge Base Article

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Manage Accounts

Account Health Alerts

Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Advocacy

Channels

Sprinklr Social Glossary

Digital Asset Manager

Display and Presentation

Distributed

Engagement

Governance

Alert Management

User Management

Account Management

Queue Management

SSO & User auto provisioning

Macro

Custom Fields

Tags

URL Shorteners

Configurator

Others

Link in Bio

Publishing

Reporting

Rule Engine

Social Copilot

Sprinklr AI+

User Generated Content