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User Data Retention​

IntroductionUser Data Retention—This feature drives value by aligning with GDPR Data protection standards, ensuring clients' confidence in their data’s strict privacy, and forging trust with Sprinklr within the European region.​User Data Retention automatically masks or deletes u

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Configure Colours for User Availability Status on Sprinklr

Users set different statuses that can be configured as a custom field (User Availability Status). Sprinklr now allows you to set your preferred colors assigned to respective availability statuses.Each status entry in the custom field can be assigned a color, using a hex value or by using the color p

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Set Up and Integrate RSS Feeds in Sprinklr

You can fetch the updates of a website by using RSS (Rich Site Summary) feeds. Any new update on the website can be published on the native social media channel via Sprinklr through the respective social media account.Steps to Add an RSS FeedClick the New Tab icon . Und

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cloud:core

Integrate RSS Feeds

article:howto

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Request Permission for Inaccessible Dashboards

Save time and effort by reducing the number of steps involved in gaining access to monitoring dashboard links, using the capability of Requesting Access from respective dashboard owners. Make it easier for the owners to identify and share the dashboards with the requesting users by clicking the dash

Request Permission for Inaccessible Dashboard Links

Request Permission for Dashboards

Request Permission for Inaccessible Dashboards

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Reporting on User Login and Logout

Login & Logout Details in Reporting will enable you to track user login and logout details which can be plotted on a reporting dashboard. Details that can be reported are:  User Session IP Address  User Session Location  User Session Login Method  User Session Login Time &nb

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Security Settings

Security Settings allows admins to setup security configuration details to control login and access restrictions for users. This article covers the permission required to edit the security configurations and how to set up the login and access restrictions for users in Sprinklr. To Manage Permissions

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Install and Activate Updated Secure Access Extensions

Browsers Supported for Secure Access Extensions​Chrome Browser​​Edge Browser​Safari BrowserSetup for Secure Access ExtensionsYou need to install the updated extension.You need to configure the extension in your browser to save Two Factor Authentications. Below is the workflow to configure the extens

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Secure Access Extensions

article:howto

product:platform

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Clone RSS Feeds in Sprinklr

Sprinklr provides you with the capability to clone RSS feeds to create the same RSS feed with a different URL. All feed properties except the name and the feed URL will be copied. No manual work of configuring them is required. The link will be published as an attachment. This is only supported for

Clone RSS feeds

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Secure Access

For your Social Channels, you can secure and govern native access with the help of Sprinklr Secure Access capability. Login Access permission is given as per end date, and End date is not mandatory and so if access given without any end date means the user can log in till any date. Note&nb

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cloud:core

Native Access Management

article:howto

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Knowledge Base Article

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Others

Account Health Alerts

Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Advocacy

Channels

Sprinklr Social Glossary

Digital Asset Manager

Display and Presentation

Distributed

Engagement

Governance

Alert Management

User Management

Account Management

Queue Management

SSO & User auto provisioning

Macro

Custom Fields

Tags

URL Shorteners

Configurator

Others

Link in Bio

Publishing

Reporting

Rule Engine

Social Copilot

Sprinklr AI+

User Generated Content