Reporting

Articles

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Web Analytics

Knowledge Base Article

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Reporting

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Community Reporting Glossary

Following metrics and dimensions could be used to plot reporting widgets across the Dashboards for Community. The Data source for these metrics and dimensions could be one from Inbound Anlaytics, Community, Social Analytics or Universal Profile.Community Metrics and Dimensions — DescriptionTermDescr

Knowledge Base Article

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Reporting

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Activity Dashboards

On the Community Reporting Dashboard, you can customize, expand, and filter into metrics to develop data-based strategies to continuously improve your content performance on the community.​Use CasesTo View Reporting on Community ActivityYou can classify the activities of the community members by Act

Knowledge Base Article

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Reporting

Getting Started with Sprinklr Service

CXM - Entity Studio

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

Service Channels

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

Journey Facilitator

Sprinklr Commerce

Workforce Management

Reporting and Analytics

Conversational AI

Digital Twin

IVR

Knowledge Base

Community

Summarize with AI+

Polls

What is Community ?

Contests

Events

Setting up Community

Customize your Community

Page Layout

Widget Library

Gamification & Screener

Roles and Permissions

Direct Messaging (DM)

Reporting

Native Sprinklr Integrations

Version Control

Community Moderations

Email Notification

Tags Management

Spam Management

Ideas Lab

Product Catalogues

Integrations

Sign-up/Sign-in Flows

Switch Users

JIRA Integration

Message Approval Workflow

Quality Management

Conversational Analytics

Agent Assist

Sprinklr AI+

Customer-Facing Guided Workflows

Service Agent Personas