Uber hero image
logo

How Uber achieves industry-leading SLA and response times

33%
reduction in first response time
8%
improvement in case response SLA
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Stories Logo

Microsoft’s social intelligence team turns data into insights

100%
PROJECTS COMPLETED ON TIME
8.6%
BILLION LISTENING MENTIONS
Acer hero image
Acer logo

How Acer streamlines its workflow across global markets to improve customer experience

30K+
marketing posts published in 6 months
18%
increase in customer care responses
Uber hero image
logo

How Uber achieves industry-leading SLA and response times

33%
reduction in first response time
8%
improvement in case response SLA
Stories Bg Image
Stories Logo

Microsoft’s social intelligence team turns data into insights

100%
PROJECTS COMPLETED ON TIME
8.6%
BILLION LISTENING MENTIONS