Sara Coffey, Vicky Tran
Making customer service your true advantage means being actively engaged on all channels where your customers live. But for businesses with modest budgets and resources, a truly omnichannel customer service solution may be out of reach.
Enter Sprinklr Modern Care Lite.
The enterprise-grade customer service solution comes with premium features and AI capabilities that enable you to set up your contact center operations in 8 minutes FLAT. Join this 60-min webinar, and watch our product experts demonstrate how to:
Configure Care Lite in a modern contact center set-up
Integrate channels with a click, and unify interactions seamlessly across 15+ touchpoints — traditional, digital, social, and voice
Train admins, supervisors, and agents to manage the contact center experience efficiently
Draw and interpret intelligent AI-led analytics for improving quality of interactions and agent productivity
Reduce future tickets by leveraging AI-led insights on top contact drivers
I'm Vicky. I've been at Sprinklr for 1.5 years, and in my free time, I enjoy drawing, crocheting, and interior design!
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