According to a study by McKinsey and Company, customer satisfaction can be increased by 33% - and costs reduced by an impressive 25-35% - by digitizing customer service. Their conclusion? Digital customer care is the future of customer service.
In this new on-demand webinar, experts from Sprinklr will share how leading enterprise brands are accelerating the digitization of their Customer Care channels, process, and teams. Register now to learn:
How digital channels and AI are shaping modern customer experience
How leading care teams are moving from reactive to proactive care
How to uncover new sales opportunity through better collaboration
How to leverage Care insights to better engage with customers