Virtual Workshop
Future-proof your contact centers: Best practices for designing and implementing a self-service strategy
An effective self-service strategy can significantly reduce the cost to serve. But how do you implement a world-class self-service strategy that empowers customers to serve themselves?
What are the tenets of a self-serve strategy that drives customer retention as well as revenue growth? Where do organizations fail in their self-service journeys?
Join us in this webinar to discover the best practices for designing and implementing a self-service strategy.
What is in it for you?
Learn:
How an efficient customer self-service portal reduces cost to serve
Key tenets of best-in-class customer service
How Sprinklr can help you stand out with Self-Service Communities, Guided Workflows and Conversational AI
Event Agenda
Introduction to best practices for self-service strategy – 10 minutes
Sprinklr’s Unified AI in action – 10 minutes
Use case discussion – 20 minutes
Q&A – 5 minutes
Speaker

Siddharth Rathore
Senior Director, Business Strategy
Sprinklr
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Thursday, March 30, 2023, 03:00 PM UTC
Online
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