Advanced Features

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SH
Inbound Reporting Value Realisation

UseOpportunityValueVisualize inbound sentiment using Sentiment and Inbound Count.Understand how customers are typically interacting with your brand when they send an inbound message. For even more granularity, break sentiment out by message type. More often than not, publicly available comments/repl

Reporting - SES

Social - SES

Knowledge Base Article

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Advanced Features

SH
Use Date Range in Reporting Dashboard to Customize Time Intervals

Dynamic Date RangeThe Date range option is most useful in cases where you need reporting for a specific duration, for which dates will vary. For instance, you may look for a post's reporting for the 2nd or 3rd week after it was published. Or you may look for reporting on a video for one week st

Dynamic Date Range

Reporting - SES

Social - SES

Dynamic Date Range in Reporting Dashboard

Knowledge Base Article

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Advanced Features

SH
View Audit History with Activity Tab in Reporting Dashboards

Audit for reporting dashboards provides feasibility to restore a previous dashboard version and can track all user-made changes. This capability acts as a resistance layer against unintentional mishaps with data. It also helps in maintaining a tidy version of the reporting dashboard and shows all th

Reporting - SES

Social - SES

Knowledge Base Article

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Advanced Features

RS
Historical Reporting Data Capabilities

Sprinklr begins collecting Reporting data after you have added your social accounts to the platform, and will at most pull the last two months of historical data when an account is added. Custom scripts are required to fetch any additional lifetime posts. Note: Whenever you request a historical back

Historical Reporting Data Capabilities

historical data

Reporting - SES

Social - SES

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Knowledge Base Article

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Advanced Features

RS
Standard Metrics Configuration

Allowing partners to configure Sprinklr standard metrics according to their social strategies. Workspace-level ConfigurationWorkspace-level configuration is now enabled, allowing you to define Sprinklr common metrics in their own way, using custom formulas. Since the definitions of basic social medi

Reporting - SES

Social - SES

Knowledge Base Article

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Advanced Features

Account Health Alerts

Reference Guide for Sprinklr Social

Getting Started with Sprinklr Social

Advocacy

Channels

Sprinklr Social Glossary

Digital Asset Manager

Display and Presentation

Distributed

Engagement

Governance

Link in Bio

Publishing

Reporting

Getting started with reporting dashboard

Create a widget

Scheduled Exports

Standard reporting dashboards

Alerts

SLA monitoring

Data Flow

Reporting glossary

Integrations

Advanced Features

Rule Engine

Social Copilot

Sprinklr AI+

User Generated Content