Configure an Extension in Sprinklr

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Extensions Library

The Sprinklr Extensions Library is a centralized, searchable repository of pre-built external API integrations. These integrations, called templatized extensions, provide ready-to-use connectors for widely used platforms such as Salesforce, Zendesk, and ServiceNow, etc.By using the Extensions Librar

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20.10

Sprinklr Integrations

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Configure an Extension in Sprinklr

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Convert External API into OpenAPI Specification using GenAI

Sprinklr provides a capability to automatically convert API documentation into OpenAPI specifications using GenAI-powered interpretation. This feature eliminates the need for manual API configuration when working with third-party platforms or proprietary in-house systems.With this capability, you c

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20.10

Sprinklr Integrations

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Configure an Extension in Sprinklr

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Add an External Authentication Credential in Sprinklr

In this article, you will learn how to add an External Authentication Credential in Sprinklr.Note: Sprinklr supports all types of authentications.For static authentication (Key based), you are not required to add any external authentication credential in Sprinklr.You can add an External API in Sprin

Knowledge Base Article

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Configure an Extension in Sprinklr

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Add External REST API in Sprinklr

Sprinklr enables you to configure External REST APIs directly within its platform, removing the need for custom development. The External API module provides the flexibility to switch between SOAP and REST API protocols.This guide will walk you through the process of connecting a REST External API i

20.10

Sprinklr Integrations

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Knowledge Base Article

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Configure an Extension in Sprinklr

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Connect External SOAP API with Sprinklr

Sprinklr enables you to configure external SOAP APIs directly within its platform, removing the need for custom development. The External API module provides the flexibility to switch between SOAP and REST API protocols.This guide will walk you through the process of connecting a SOAP External API i

20.10

Sprinklr Integrations

Updated Article

Knowledge Base Article

 • 

Configure an Extension in Sprinklr

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API Testing

API testing is a set of quality assurance actions that include making calls to an API endpoint, getting API responses, and validating API status codes, response times, and data against predefined rules. To test an API in SprinklrClick the New Tab icon . Under the Platform Modules, click All Settings

Test an API

API Testing

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Configure an Extension in Sprinklr

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Extension Reporting

The Extension Reporting feature in Sprinklr enables you to create robust dashboards that provide granular visibility into external API calls made through Sprinklr Extensions.  By using this capability, you can:Track the performance of API integrations.Monitor real-time status codes and latency.

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Configure an Extension in Sprinklr

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Best Practice Guide for Adding External APIs in Sprinklr

​To Get the OpenAPI SpecificationTipYou are required to convert a Postman collection to OpenAPI (JSON format).This section describes how to convert a Postman collection to the OpenAPI 3.0.0 standard that can then be utilized for the configuration of a Sprinklr External API.STEP 1: To Export the Post

Best Practices for External APIs

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Configure an Extension in Sprinklr

Core Components

Governance

Sandbox

Integrations

Adobe

Microsoft

AppsFlyer

API

Google

Integration Guides

Bazaarvoice

PowerReviews

Discourse Forums

Data Connectors

Google Analytics

APIs

URL Shortners

WordPress

Haptik

Bitly

Getty

Trustpilot

Marketplace Upgradation Documents

Connections Manager

CRM

Integration Studio

Configure an Extension in Sprinklr

Computer Telephony Integration (CTI)

AI+ Studio

Sprinklr Accessibility and Compatibility Features

Sprinklr AI Features