Configure an Extension in Sprinklr

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Add an External Authentication Credential in Sprinklr

In this article, you will learn how to add an External Authentication Credential in Sprinklr.Note: Sprinklr supports all types of authentications.For static authentication (Key based), you are not required to add any external authentication credential in Sprinklr.You can add an External API in Sprin

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Configure an Extension in Sprinklr

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Add External REST API in Sprinklr

Sprinklr enables you to configure external REST APIs directly within its platform, removing the need for custom development. The External API module provides the flexibility to switch between SOAP and REST API protocols.This guide will walk you through the process of connecting a REST External API i

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Configure an Extension in Sprinklr

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Connect External SOAP API with Sprinklr

Sprinklr enables you to configure external SOAP APIs directly within its platform, removing the need for custom development. The External API module provides the flexibility to switch between SOAP and REST API protocols.This guide will walk you through the process of connecting a SOAP External API i

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Configure an Extension in Sprinklr

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API Testing

API testing is a set of quality assurance actions that include making calls to an API endpoint, getting API responses, and validating API status codes, response times, and data against predefined rules. To test an API in SprinklrClick the New Tab icon . Under the Platform Modules, click All Settings

Test an API

API Testing

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Configure an Extension in Sprinklr

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Extension Reporting

The Extension Reporting feature in Sprinklr enables you to create robust dashboards that provide granular visibility into external API calls made through Sprinklr Extensions.  By using this capability, you can:Track the performance of API integrations.Monitor real-time status codes and latency.

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Configure an Extension in Sprinklr

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Best Practice Guide for Adding External APIs in Sprinklr

​To Get the OpenAPI SpecificationTipYou are required to convert a Postman collection to OpenAPI (JSON format).This section describes how to convert a Postman collection to the OpenAPI 3.0.0 standard that can then be utilized for the configuration of a Sprinklr External API.STEP 1: To Export the Post

Best Practices for External APIs

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Configure an Extension in Sprinklr

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