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Capture Comments On Instagram Live Videos Using Rule Engine

When you capture comments on your Instagram Live videos, you need to be able to engage with all comments and manage them well. This article tells you how to view all the comments on the Instagram Live Video within the Engagement Dashboard using the rule engine.​Note: You can only reply to the commen

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Responding To Instagram Comments As Direct Messages

In some circumstances, you may want/need to reach out directly to those who commented on your public posts on Instagram. You can reply to comments made on your posts with a direct message on Instagram. Here we list out the steps..StepsClick the New Tab Icon . Under the Sprinklr Social tab, click Eng

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Meta Platform Policy for Replying to Direct Messages

The Meta Platform Policies are designed to help people and businesses connect effectively to achieve meaningful outcomes. At the heart of this is the understanding that people and businesses need a seamless, reliable way to get something done - whether it is getting a question answered, making a pur

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Hide Instagram Comments

Hiding comments can help ensure that your brand's post feeds are free of spam and inappropriate content. Here we list out the steps on how to hide such comments.StepsIn Instagram comment columns in the engagement dashboards, you'll find the ability to Hide Instagram comments in the options

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Replying to Instagram comments as a Threaded Response

You can reply to a comment on your brand post or reply to a comment where a fan has mentioned your brand, and view all the conversations on the post as a threaded response using the engagement columns. Here we list out the steps on how to create such columns.Steps to Reply to Instagram Comments as a

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