Setup NLU-Based Intents

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Generative AI-Powered Zero Shot Intents

OverviewZero Shot models are particularly useful for rapidly creating intents with minimal time and effort. Leveraging Sprinklr AI+, this model can quickly generate intents without the need for manually adding expressions.You can also test these models by using intent test projects and message valid

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Sprinklr Service

Conversational AI & Bots

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GenAI-Based Intents and Entities(Zero Shot)

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What are Intents?

OverviewSprinklr's Conversational AI understands user intentions to help them achieve their goals. This article explains how intents are detected and classified, their importance, and how Sprinklr leverages data analysis for accurate intent recognition.​Understanding IntentsConversational AI id

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Set Up NLU Based Intents

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What are Intent Models?

OverviewIn the world of conversational AI, understanding user intent is crucial for building effective and engaging chatbots and virtual assistants. Intent models play a significant role in this process, enabling machines to comprehend and respond to user queries accurately. In this blog, we will de

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Setup NLU-Based Intents

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Create Intents from Scratch

Creating intents from scratch allows you to define custom intents tailored to your specific use cases. This approach gives you full control over intent names, descriptions, priority, languages, and user expressions, ensuring that your Conversational AI model can accurately capture and respond to use

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Set Up NLU Based Intents

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Create Intents via Keyword Matcher

You can break down your main intent into separate sub-intents, enhancing the sophistication and responsiveness of your intent model. Keyword queries play a pivotal role in defining these sub-intents by allowing for the identification of specific phrases or terms within user input that can trigger nu

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Set Up NLU Based Intents

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Create Intent from Another Application

Before you start, See Create Intents from ScratchTo Add IntentsClick Intent Models under AI Tools in Conversational AI Application​Click the desired model and then click on the dropdown menu beside the Add Intent button in the top right corner.Next, Click on Another Application .Select the Applicati

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Set Up NLU Based Intents

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How to Create an Intent Model: A Step-by-Step Guide

To learn about Intent Model, see What is an Intent Model?Before You StartWe recommend using the Default Issue Type Intent Model that has already been created by default rather than creating a new one.Steps for Creating an Intent ModelOpen the Conversational AI Persona App and go to "AI Tools&qu

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Set Up NLU Based Intents

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Intent Confidence Threshold

When adding intents to your intent model, you have the option to define a Confidence Threshold. It ranges from 0 to 1, where a score closer to 1 indicates higher confidence in the prediction, while a score closer to 0 suggests lower confidence.This threshold represents the minimum intent confidence

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Set Up NLU Based Intents

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Measuring Performance via Golden Test Set

Before you start, See How to Setup Golden Test Set?Steps to view performanceMake sure that the Perfomance Calculation for the golden test has been processed.​​​​Switch to different versions to view and compare golden test set reports. You will view the following columns for each version.Support - Nu

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Sprinklr Service

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Set Up NLU Based Intents

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Intent Model Versioning

Before you start,See How to create Intent Models?Steps To view versions of an Intent ModelHover over the desired Intent Model and select View Versions.On the Model Version window, you can view the Live, Previous, and New versions of the model and deploy the version with the best performance.Live Ver

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Set Up NLU Based Intents

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