Overview

Zero Shot models are particularly useful for rapidly creating intents with minimal time and effort. Leveraging Sprinklr AI+, this model can quickly generate intents without the need for manually adding expressions.

You can also test these models by using intent test projects and message validation.

To Add a Zero Shot ML Model

1. On the ML Models window, click Add ML Model in the top right corner.

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2. Next, on the Create New Model window, specify the model Name and select Zero Shot Model as the Model Type.

3. Adjust the Priority as needed to prioritize this model.

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4. Additionally, share your intent model across various applications where it will appear in a non-editable form, ensuring consistency and accessibility.

5. Click Create in the bottom right corner to finalize the model creation process.

6. Then, proceed to click on Add Intent in the top right corner to begin adding intents to your model. Ensure to provide each intent with a descriptive name and description. Configure the Confidence Threshold and Intent Priority.

   Confidence Threshold: It represents the model’s confidence level in its prediction. For example, the model may indicate a 70% confidence that a given input corresponds to a particular intent.

   Intent Priority: Higher priority intents are chosen over others when multiple intents are detected at the same time. A lower priority value indicates a higher priority.

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7. Click Save at the bottom of the window. You can continue adding more intents in the same manner.

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