Sprinklr AI Agents.
Extraordinary at scale.
Specialized AI Agents, purpose-built for CX
Go live faster with AI Agents built for customer-facing functions and tailored to your industry.
Functions
Customer Support
ACCELERATE SELF-SERVICE
Respond with empathy and precision. Intelligently escalate to human agents when needed.
Outbound Sales
GROW REVENUE
Automate outbound sales and deliver personalized engagement on your customer’s preferred channels.
Commerce
BOOST CONVERSIONS
Orchestrate frictionless, conversational buying journeys on your website, apps, and social pages.
Industries
Telecom
Banking
Technology
Government
E-commerce
Travel
Scale confidently with self-improving, omnichannel AI Agents
Get smarter with every interaction
Boost containment with AI Agents that escalate when needed and continuously learn from human resolutions.
Create and manage AI Agents with ease
Auto-generate tasks and workflows from historical cases
Uncover automation opportunities by mining historical cases, and automatically generate high-impact tasks so your AI Agents hit the ground running.
Accurate, grounded, autonomous AI Agents built on a unified AI-native platform
Unified Platform
AI Agents are built natively on the Sprinklr platform using your existing automations, rules and workflows to run end-to-end processes and automate complex tasks at scale.
Human and AI Collaboration
AI Agents seamlessly incorporate human intervention when needed, supporting fully autonomous, semi-autonomous and AI-assisted workflows.
Omnichannel Engagement
AI Agents operate across chat, social, voice, messaging, email, and more to power consistent, unified experiences at scale.
A strong foundation for secure, transparent and compliant AI Agents
Guardrails
Ensure AI Agents operate within robust guardrails. Configure input and output guardrails using pro-code/no-code workflows.
Security and Privacy
Ensure the highest level of security and compliance. Set up AI-powered or keyword-based PII masking to protect sensitive data.
Auditability
Monitor conversations in real time. Get in-depth monitoring dashboards, usage logs, and feedback — so you can audit decisions, explain outputs and govern models with confidence.
Sprinklr AI Agents work seamlessly with your existing tech stack
Go live faster with 100+ pre-integrated applications
Sprinklr AI Agents seamlessly integrate with your tools and software, so you can hit the ground running.
Unlock growth and efficiency with self-improving AI Agents