Cookie Policy

Cookies are small text files containing a string of alphanumeric characters. They are put on your computer or device when you visit a website, to uniquely identify your browser and to gather information about how you interact with the website. They are widely used to support website functionality and provide information to the owner of the website so that they can gather insights and improve user experience. You can find more information about cookies here.

We use Cookies to provide, protect, and improve our websites and streamline your digital experience.  For example, we may use the cookies on your browser to recognize you from an earlier visit to our websites or to provide you with offers that may be of interest to you or to ensure the security of our website and determine human interactions.  With your consent, we may also use cookies and other technologies, like web beacons or pixels embedded on websites, to track your interactions, and to improve and develop our marketing and advertising efforts.

Sprinklr uses the following types of cookies

• Strictly Necessary Cookies 

These are essential for our websites to work as intended.  Without these cookies, we would not be able to provide you with the websites, like enabling content based on your device or remembering your language choices. Strictly necessary cookies will be used by default and can only be disabled through your browser settings.  Some features on our websites may not work if you disable the strictly necessary cookies.  

• Functional Cookies  

These cookies monitor performance of our websites and are used to enhance your browsing experience. For example, our functional cookies enable you to communicate with us via live chat or view embedded content and enable us to remember your preferences, such as local language or font size. 

• Marketing and Advertising Cookies 

These cookies help us understand your behavior on our websites so that we can make advertising more relevant to your interests.  We also use these cookies to, for example, measure the effectiveness of advertising campaigns. -so that we can provide you with a more relevant or personalized experience. 

• Analytics Cookies 

These cookies help us understand how our website is working so that we can, for example, improve usability, understand whether error messages are received, and assess where the most user traffic is located.  We may also use these cookies to understand where you visited our page from.  There may be session cookies which are classified as analytical by our cookie management tooling, but are actually only used for analytical purposes if consent is obtained. We would never drop cookies to carry out analytics without your consent.  However, such session cookies may be used for security and functionality purposes.

Session cookies expire upon closing your browser.  However, persistent cookies automatically expire as stated in the table above.

We do not use any cookies other than strictly necessary cookies unless you have given us your consent to do so. You can manage your cookie preferences including withdrawing your consent at any time, by: 

1. by clicking “Manage Preferences” in the cookie banner; 
2.  controlling cookies in your browser settings: 

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Opera
• Apple Safari

If you use multiple browsers on your device, you will need to update your cookie preferences on each browser.