Sprinklr recognized by analysts as an industry standard in helping enterprises make customers happier.

Sprinklr Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of Customer Platforms

Sprinklr named a Strong Performer in The Forrester Wave™: Contact-Center-As-A-Service Platforms, Q2 2025

Sprinklr has been named a Leader for the sixth year in the Gartner® Magic Quadrant™ for Content Marketing Platforms — recognized for its vision and execution.

Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024

Sprinklr named a Major Player in the 2024 IDC MarketScape for Contact Center-as-a-Service ​Software ​

Sprinklr named a Leader in The Forrester Wave™: Digital Customer Interaction Solutions, Q2 2024

A Forrester Consulting study commissioned by Sprinklr reveals that Sprinklr Service delivers up to 210% ROI

Sprinklr named a Strong Performer in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024

A Forrester Consulting study commissioned by Sprinklr explores how organizations achieved 327% ROI by deploying Sprinklr’s Unified Social Media Management Platform

A recent study by Forrester Consulting commissioned by Sprinklr, delves into shared challenges and solutions of CX leaders, highlighting the benefits of an AI-powered CCaaS platform

The IDC Market Note details IDCs view on Sprinklr and how it seems well-positioned to meet these demands with its robust architecture framework and ambitious growth plan.

Sprinklr has been named a Challenger in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.

Sprinklr Named ‘Exemplary Vendor’ in 2023 Customer Experience Management Value Index by Ventana Research

Exclusive study commissioned by Sprinklr reveals that Sprinklr Service delivers up to 210% ROI.

A recent Sprinklr-commissioned study from Forrester Consulting uncovers what companies must overcome to deliver great customer experiences — and why a Unified-CXM platform provides a competitive advantage.