Source Agnostic
Import third-party messages to Sprinklr and link them to an existing or a new case

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Create HSM Template through Source Agnostic Channel

In Sprinklr, you can create and manage Highly Structured Message (HSM) templates without binding them to a single WhatsApp account. Instead, templates are associated with a Source Agnostic Account, enabling cross-account reuse, simplified governance, and easier rollout of messaging assets across reg

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Source Agnostic

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Source Agnostic Channel

A source-agnostic API refers to an application programming interface (API) that is designed to be independent of the data source or backend system it interacts with. It allows developers to access and manipulate data from different sources through a unified interface, regardless of whether the data

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Source Agnostic

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Setting up Source Agnostic Account

Once the Source Agnostic channel is enabled for your environment, the first step is to set up a Source Agnostic account. The steps are listed below.Enablement Note:To learn more about getting this capability enabled, please work with your Success Manager.Add a Source Agnostic AccountClick the New Ta

Knowledge Base Article

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Source Agnostic

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FAQs

We understand that you may have questions about our product/service, and we're here to provide you with the answers you need. This comprehensive collection of commonly asked questions aims to address your queries, and concerns, and provide you with helpful information. Whether you're a new

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Source Agnostic

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