Sprinklr AI Agent Overview

Articles

(3)
RS
Introduction to Sprinklr AI Agent

Sprinklr’s AI Agent technology is transforming how brands engage with their audiences. By creating intelligent, autonomous digital representations of brands, teams, and individuals, businesses can now manage conversations, make decisions, design workflows, and execute tasks at scale—faster and more

Knowledge Base Article

 • 

Sprinklr AI Agent Overview

RS
Creating a Sprinklr AI Agent Application : A step-by-step guide

This article provides a clear and practical approach to building your Sprinklr AI Agent applications. It walks you through the essential steps to design, configure, and deploy intelligent agents that can automate tasks, learn from data, and interact with users or environments effectively.Note: Befor

Knowledge Base Article

 • 

Sprinklr AI Agent Overview

RS
Define Your Sprinklr AI Agent’s Persona

Defining your AI Agent’s persona is essential for delivering a consistent and authentic brand experience. By customizing its tone, response style, and personality traits, you ensure that the agent communicates in a way that aligns with your brand identity and resonates with your audience.Why persona

Knowledge Base Article

 • 

Sprinklr AI Agent Overview

Getting Started with Sprinklr Service

CXM - Entity Studio

Reference Guide for Sprinklr Service

Sprinklr Service Glossary

Service Channels

Inbound Voice

Outbound Voice & Dialers

Case Management

Automation and Assignment

Unified Agent Desktop

Supervisor Console

Surveys

Journey Facilitator

Sprinklr Commerce

Workforce Management

Reporting and Analytics

Conversational AI

Sprinklr AI Agent

Test Sprinklr AI Agent

Advanced concepts

Training Content

Skills

Sprinklr AI Agent Overview

Tasks

IVR

Knowledge Base

Community

Quality Management

Conversational Analytics

Agent Assist

Sprinklr AI+

Customer-Facing Guided Workflows

Service Agent Personas