Tasks

Articles

(6)
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Demo Feature: Task Library

The Task Library serves as a repository of predefined journeys and their associated tasks, enabling users to quickly build workflows without the need to develop them from scratch.​Adding Tasks from the Task LibraryOn the Task Manager page, click the ▼ icon next to + Create Task. Select Create From T

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Tasks

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Tasks Routing by Sprinklr AI Agent

When a user is engaged in a particular task and asks a question that relates to a different task, the Sprinklr AI Agent automatically detects the context switch. It then prompts the user with a choice—whether to continue with the current conversation or switch to the new task. ​Note: For the Sprinkl

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Tasks

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Creating Tasks from Template

The Sprinklr AI Agent Tasks define a sequence of actions or steps that the agent will execute to accomplish specific objectives or support users in completing tasks.Instead of building workflows through traditional dialogue trees in conversational AI platforms, users can now create the same workflow

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Tasks

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Triggering a Task

After creating the necessary tasks for the Sprinklr AI Agent, the next step is to enable or deploy them. Tasks are triggered by enabling the trigger toggle in the task manager, allowing them to run as part of the Sprinklr AI Agent’s workflow.​Steps to trigger a taskFor more information on creating a

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Tasks

RS
Customizing Tasks Icons and Colors

This article explains how to customize the color and icon of a Task to make it easier to manage and visually identify. Personalizing these elements helps users quickly understand the purpose of each task journey at a glance.​Steps to customize Tasks Icon and ColorOn the Tasks page, click the icon be

Knowledge Base Article

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Tasks

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Creating Tasks

AI Agent Tasks define a sequence of actions or steps that the agent will execute to accomplish specific objectives or support users in completing tasks.Instead of building workflows through traditional dialogue trees in conversational AI platforms, users can now create the same workflows by writing

Knowledge Base Article

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Tasks

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