AI+ Studio
Harness enterprise-ready GenAI within Sprinklr. Transparent, governed, yours.
Gain full visibility and control over GenAI-powered capabilities across the Sprinklr platform. Manage models, providers, prompts, AI workflows and guardrails from a single place and scale with confidence.
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Transform AI from a black box into a transparent system
Know exactly what your AI is doing, why it’s doing it, and how to make it more relevant for your business at every step.
Manage complexity effortlessly
Scale Sprinklr AI+ across any dimension — countries, languages and brands — with configurable, easy-to-manage AI workflows.
Unify AI management
Manage GenAI use cases for all customer-facing teams from a single interface.
Access industry-leading models and providers
Choose from a wide range of models and providers, including Sprinklr’s in-house LLMs and your own.
Design, manage and scale autonomous AI Agents — all within AI+ Studio
Auto-generate tasks and workflows from historical cases
Uncover automation opportunities by mining historical cases, and automatically generate high-impact tasks to accelerate agent setup.
Train and define your AI Agent
Equip your AI Agents with complete business context and knowledge. Assign tasks and provide necessary tools to execute with precision.
Continuously evaluate performance
Test performance through simulated conversations or live case replays. Pinpoint prompt weaknesses, knowledge gaps, or instruction deviations, then refine content and workflows until the agent delivers peak performance.
Deploy AI Agents across channels
Seamlessly implement AI Agents across social, messaging and voice with Sprinklr’s omnichannel communication layer.
Seamlessly manage GenAI use cases in Sprinklr with AI+ Studio
Manage models and providers
Choose the models and providers that work best for you, whether Sprinklr’s in-house LLMs, trusted third-party options, or your own custom models. Fine-tune models and ground them within your business context to improve relevance.
Configure prompts
Create or edit prompts for Sprinklr AI+ use cases. Configure hyperparameters and test outputs before deploying them live.
Effortlessly scale GenAI with customizable AI workflows
Edit existing workflows or set up new ones using an intuitive builder. Scale Sprinklr AI+ use cases across any dimension of your choice, including teams, geographies, brands, languages, and more.
Set up robust guardrails and data masking
Safeguard your data with enterprise-grade data handling. Prevent harmful content with input and output guardrails, and set up AI-powered or keyword-based PII masking to protect sensitive data.
Drive productivity and better decision-making for your customer-facing teams, and craft stellar customer experiences at scale with robust governance.
Gain full control over GenAI-powered capabilities for your enterprise