All Sprinklr News

Sprinklr Source interview with Sprinklr Co-CEO Ragy Thomas

Sprinklr proposes a new way to deliver enterprise-wide customer experience.

During Sprinklr's earnings call, Ragy Thomas, Founder & Co-CEO of Sprinklr, discussed Sprinklr's vision and focus on customer service/CCaaS.

To get a sense of how often tech brands have mentioned AI on various social platforms, Digiday asked Sprinklr to analyze paid and organic content posted in 2024.

Sprinklr Announces Date of Second Quarter Financial Results

Sprinklr data shows the most talked about athletes across social media.

Sprinklr data highlights the excitement around French Olympic swimmer Leon Marchand.

The report highlights Sprinklr’s capabilities including AI across all touch points, omni-channel support, deep insights, and workflow automation.

Africa’s leading e-commerce platform, Jumia has announced a partnership with Sprinklr to help it elevate the customer experience.

Sprinklr CTO Amitabh Misra shared insights into the company’s commitment to integrating AI into its products.

Amitabh Misra, Chief Technology Officer at Sprinklr, emphasized the rapidly evolving AI landscape and its potential to drive transformative change.

Sprinklr's Paul Herman shares his take on current CCaaS challenges and what needs to be done to tackle them.

The Paris Olympics, Wimbledon, Euro 2024: They’re all lighting up social. But what are people saying?

Sprinklr released the results of a Forrester Consulting Total Economic Impact (TEI) Study, examining the potential return on investment (ROI) for customers using Sprinklr Social.

Brands will be able to manage all organic and paid Snapchat content via Sprinklr.

Sprinklr is the first Snapchat partner that helps brands manage all organic and paid Snapchat content in one place​.​​ ​

According to the Forrester report, “Sprinklr boasts the most feature-complete solution, bar none.”

The 12th annual Forbes World’s Most Influential CMOs list recognizes 50 chief marketers. Sprinklr is the primary research partner for creating the Forbes list.

Sprinklr has a new co-CEO Trac Pham

The partnership spans both Reddit’s Data API as well as its Advertising API, which is now open with Sprinklr as the first official partner.

Sprinklr announced the appointment of Trac Pham as Co-Chief Executive Officer, effective immediately.

Sprinklr named a Strong Performer in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024 report.

Sprinklr Named a Leader in the 2024 Gartner® Magic Quadrant™ for Content Marketing Platforms for the Fifth Consecutive Year.

Sprinklr Announces Date of First Quarter Financial Results

The offering allows businesses to build unique digital twins for service, sales, marketing, and other departments, which work together.

Sprinklr Founder and CEO Ragy Thomas 'bets the company' on its moonshot digital twin technology that emulates a whole customer's organization, with AI assistance, to complete CX tasks.

Sprinklr has introduced a new slate of artificial intelligence tools aimed at helping companies provide enhanced customer experiences.

Sprinklr releases a host of innovations across the Sprinklr Unified-CXM platform that will help customers unlock the power of AI for exceptional customer experiences.

Sprinklr Surveys competes directly in the CFM market and integrates solicited customer feedback with Unified-CXM data for enterprise clients.

Digital Twins aspire to radically increase enterprises’ capacity to get work done and provide exceptional customer experiences.

Sprinklr Publishes Inaugural ESG Sustainability Report.

Sprinklr recently announced a partnership with the Department of Digital Ajman (DDA).

Sharma has joined Sprinklr as vice president and global head of product strategy.

The partnership builds on the LinkedIn functionality that allows individuals to send direct messages to businesses with pages on the social media network.

Sprinklr holds an event in Madrid to explain the value of its Unified-CXM platform.

Louisiana State University (LSU) chose Sprinklr Insights to help strengthen its social media presence.

CX Today names Sprinklr a top conversational intelligence vendor.

Amitabh Misra is Sprinklr's new Chief Technology Officer (CTO). Misra will lead all R&D teams across the globe including product and engineering at Sprinklr.

Surging success in CCaaS has prompted a shake-up at Sprinklr

Planet Fitness used Sprinklr AI+ to streamline social media management and empower their service teams with personalized communication tools.

Sprinklr announced a strategic partnership with Tech Mahindra.

Sprinklr is continuing its expansion in the middle eastern market with the launch of a local data hosting solution for the Sprinklr platform in the Kingdom of Saudi Arabia (KSA) hosted on the Google Cloud.

Sprinklr Signs Statement BT Deal, Follows Up Huge Deutsche Telekom CCaaS Win

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, announced today that BT has selected Sprinklr as a strategic customer service partner.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company’s fourth quarter and full year fiscal 2024 financial results will be released after market close on Wednesday, March 27, 2024. The company’s earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com.

Sprinklr CEO/Founder Ragy Thomas spoke with Gulf Times at Web Summit Qatar 2024.

Mr. Harvey will lead a unified global customer organization, including all sales and services teams, to accelerate go-to-market efficiencies and better serve customers.

Mr. Pham will work cross-functionally on orchestrating Sprinklr’s operating rhythm and lead planning efforts with a focus on continuing to improve go-to-market strategy.

Spanish news article explains how Sprinklr is expanding in Spain working with clients such as BBVA and Vueling.

Sprinklr's Rohit Munjal, CHRO- APJI, explains how organizations can build and scale a high-performing team.

India's Economic Times explains Sprinklr's background and how the company is disrupting the enterprise software industry with Unified-CXM.

Sprinklr is launching Conversational AI+ in Sprinklr Service.

Global surfaces leader leverages Sprinklr’s AI-powered unified to create consistent, engaging experiences for customers on every channel.

Global surfaces leader selects Sprinklr to create consistent, engaging experiences for customers on every channel.

New partnership will help brands in the DACH (Germany, Austria, and Switzerland) transform their businesses with Sprinklr Service.

Sprinklr announces date of third quarter fiscal year 2024 financial results.

Sprinklr and WPP partner to support global brands with AI-powered customer experience management solutions.

Together, WPP and Sprinklr plan to create AI solutions to help global clients deliver more personalized and consistent experiences.

Sprinklr provides unified customer experience management software to help companies maintain strong relationships with their customers.

Vueling, a Spanish airline, has selected the Sprinklr platform to optimize the customer experience across every digital channel.

BBVA, a Spanish multinational financial services company, has selected Sprinklr to help manage its customer experiences across social media channels.

Sprinklr officially launches Middle East-based growth hub.

Sprinklr announced the appointment of Scott Harvey as executive vice president of customer operations.

Maas will focus on new logo business growth through direct sales, accelerating existing opportunities across top European brands, and expanding Sprinklr's partner program.

Release 18.8 empowers customer service, marketing, sales, and social teams with new AI-powered enhancements.

Sprinklr CEO/Founder Ragy Thomas speaks to Yahoo! Finance about the company's Q2 earnings

Deutsche Telekom is selecting Sprinklr Service for contact center support.

Sprinklr AI+ helps enterprises empower customer-facing teams with the generative AI tools of their choice.

Sprinklr Announces Second Quarter Fiscal 2024 Results

Article written by Sprinklr CEO/Founder Ragy Thomas about the future of the contact center and CCaaS.

The Sprinklr Unified Partners Program will expand support for the partner community and enhance Sprinklr’s go-to-market strategy with the channel.

The CCaaS market is highly competitive - here's why Sprinklr stands out.

Chandrayaan-3 landing on moon: insights from Sprinklr.

The company’s second quarter of fiscal year 2024 financial results will be released after market close on Wednesday, September 6, 2023.

Fueled by more than 2x growth in partner pipeline in the last 6 months.

Sprinklr CEO/Founder Ragy Thomas sits down with CNBC Mad Money's Jim Cramer to discuss Sprinklr's 2-year IPO anniversary and Investor Day.

Sprinklr data highlights conversation around Wimbledon.

Pronovias unifies their social and voice of the customer teams with Sprinklr.

CX Today talks to Sprinklr about Sprinklr AI+

Ikea is using Sprinklr to support its CXM strategy.

Sprinklr data on public conversations around Pride 2023.

Delivers AI and Generative AI capabilities designed to supercharge agent productivity.

Named a best workplace in New York for third year in a row.

Students use Sprinklr to conduct research for local organizations and prepare for a job in social media.

Sprinklr reported financial results for its first quarter ended April 30, 2023.

Sprinklr AI+ brings generative AI to customer experience with a commitment to enterprise-level governance, security, and data privacy.

he company’s first quarter of fiscal year 2024 financial results will be released after market close on June 5, 2023.

Sprinklr CEO/Founder Ragy Thomas explains why Sprinklr's mission is to enable every organization on the planet to make their customers happier.

New research highlights the importance of data/analytics for marketers working to protect budgets and prove ROI in 2023.

Sprinklr is opening a new office in Gurgaon, India at the heart of Gurgaon's business district and is the global R&D hub for Sprinklr.

Sprinklr analyzed public mentions of the coronation across digital channels to highlight how the public is reacting to this event.

CX Today's Charlie Mitchell hosts Ken Madrigal, Senior Director of Unified CXM Best Practices Group at Sprinklr

Sprinklr's Chief Culture & Talent Officer Diane K. Adams explains a few tips you can implement to create an energized company in a hybrid or remote world.

Video with Sprinklr CEO/Founder Ragy Thomas discussing contact center experiences, and Sprinklr’s battle to change the status quo.

The role of today’s CMO has changed significantly with technologies such as Artificial Intelligence shaking up how brands approach marketing.

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Haitham Elkhatib to Senior Vice President, Growth Markets.

Partnering with the most trusted and influential voices in your industry to advocate on content that customers actually want can be a game changer for B2B companies.

BWT Alpine F1 Team is pleased to confirm a three-year partnership renewal with Sprinklr (NYSE: CXM) as official partner and Unified-CXM platform provider for the team and the wider Alpine brand.

Partnership extension focuses on enhancing fan experience.

Brands that build agile, customer-centric technology frameworks will be able to steadily adapt — and deliver stellar results.

Sprinklr CEO/Founder Ragy Thomas discusses digital customer service, and how it’s now essential for companies in every industry to embrace it if they haven’t already started doing so.

Sprinklr Social is now available out-of-the-box with publishing, engagement, and reporting tools integrated with OpenAI generative capabilities.

The unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its fourth quarter and fiscal year ended January 31, 2023.

Sprinklr CEO/Founder Ragy Thomas explains the strategic importance of updating contact centers for the digital future.

CXOToday exclusive interview with Arun Pattabhiraman, CMO, Sprinklr

Sprinklr Service helps its customers redefine service for digital consumers.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Leader in the Gartner Magic Quadrant for Content Marketing Platforms for the fourth year in a row.

Only 22% of customer service leaders say their organization has completely unified customer data and a majority struggle with analyzing, utilizing, and sharing data.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company has been named a Challenger in the Gartner Magic Quadrant for Enterprise Conversational AI Platforms report.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company’s fourth quarter of fiscal 2023 financial results will be released after market close on, Wednesday March 29, 2023.

The ability to host data locally is critical to support continued regional growth.

New Citizen Experience Center of Excellence powered by Sprinklr expected to unify omnichannel citizen experiences across 40 public agencies and 30+ digital channels on a centralized platform.

The State of Qatar is using Sprinklr to provide unified digital services to citizens and visitors.

The unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Jacob Scott has been appointed general counsel and corporate secretary, reporting directly to Founder and CEO Ragy Thomas, effective March 16, 2023.

The Super Bowl is an opportunity for brands to engage with customers across digital channels.

Sprinklr is making it possible for Samsung to deliver content from social media channels directly via its commercial display products.

Sprinklr solutions for real-time social and digital content now integrate directly with Samsung SMART Signage and Hospitality Displays.

Sprinklr Service, Sprinklr Insights, and Sprinklr Social drive efficient operations and engaging customer experiences.

The retailer will use Sprinklr's product suites to improve its digital customer experience.

Leveraging three Sprinklr product suites to enhance digital engagement for customers

This global partnership combines the unmatched expertise in the digital CX services space of Sitel Group® with Sprinklr’s leading Unified-CXM platform to empower brands to deliver memorable customer experiences across digital channels.

Sprinklr Named ‘Exemplary Vendor’ in 2023 Customer Experience Management Value Index by Ventana Research.

A human-centered approach is bound to pay off, says Ragy Thomas, founder and CEO of Sprinklr, because there's no alternative.

Sprinklr (NYSE: CXM) announced its third quarter fiscal 2023 results.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Aramex – the Dubai-based leading provider of comprehensive logistics and transportation solutions – is using Sprinklr Service to improve the efficiency and scale of its digital customer service.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Manish Sarin, Sprinklr’s Chief Financial Officer, will be participating in a fireside chat at Barclays Conference.

Sprinklr announced its expanded presence in the Middle East with a data hosting solution in the UAE.

Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website.

In the last year, Sprinklr roughly doubled its presence in the MEA region, with the UAE at the forefront of the company’s growth

Sprinklr and Salesforce are expanding their partnership to help companies unify CXM and CRM.

Sprinklr CEO/Founder Ragy Thomas (CXM) discusses plans for long-term growth and beating the competition.

Sprinklr is one of Reddit’s first alpha partners for its Ads API.

Sprinklr is helping large brands manage advertising on TikTok.

Manish Sarin, Sprinklr’s CFO, discusses how to create sustainable growth and the differences between managing a public vs. private company.

Government customers can unify citizen experience in compliance with the most rigorous security and infrastructure standards.

Global Unified Customer Experience Software provider continues to scale operations in the Middle East.

Sprinklr’s AI-powered platform helps Nakheel optimize customer experience management across more than 50 social media accounts.

The company will add more than 70 skilled professionals by 2025 to its Asia Pacific Headquarters Leading companies in Singapore – including Changi Airport Group, StarHub, and Standard Chartered Singapore – are improving digital customer experiences with Sprinklr

Sprinklr (NYSE: CXM) announced its second quarter fiscal 2023 results.

As Sprinklr’s CRO, Luca talks about the most challenging aspects of transitioning from a private to a public company, and the difference between having a committed versus a compliant team.

This episode of the CFO Playbook features an interview with Manish Sarin, CFO at Sprinklr. He is an experienced public company executive leading finance teams, investor relations, and corporate development.

Sprinklr is a 2022 CRM Conversation Starter in Destination CRM. According to the article, Sprinklr is showing up in all the right places thanks to several significant moves in the past 12 months.

Ragy Thomas, Sprinklr’s Founder, Chairman and Chief Executive Officer, and Manish Sarin, Chief Financial Officer will be participating at the Citi conference.

Globally recognized ISO/IEC 27001:2013 certification demonstrates Sprinklr’s commitment to information security

Sprinklr’s second quarter of fiscal 2023 financial results will be released after market close on Thursday, September 8th, 2022.

Marketing on TikTok is a must for brands targeting younger generations. But the video-based platform comes with some challenges you'll have to overcome.

Sprinklr’s CMO discusses his role and Sprinklr’s customer support capabilities.

This article discusses case studies about improving your marketing by learning from customers using social listening.

Sprinklr CFO Manish Sarin speaks with Jack Sweeney and the CFO Thought Leader podcast about his experiences and how CFOs can drive change within their organizations.

Digitally transforming customer-facing functions with AI: Sprinklr CEO

The Forbes World’s Most Influential CMOs List: 2022

Innovative CMOs demonstrate five distinct models of influence, or the five B’s: Breadth, Broadcast, Business, Buzz, and Brand

Sprinklr Service is an out-of-the-box version of Sprinklr's digital-first, unified customer support solution Sprinklr Service.

Sprinklr is named one of the Best Workplaces in New York in 2022 by Great Place to Work and Fortune Magazine. This is Sprinklr’s second year in a row being named to this prestigious list.

Proprietary analysis of more than 2 billion public messages from 13,000 organizations will help marketers evaluate social care maturity and compare strategies utilized by best-in-class brands.

Sprinklr (NYSE: CXM), the unified customer experience management platform (Unified-CXM) for modern enterprises, today announced that the Sprinklr platform is now available in the Google Cloud Marketplace (GCP).

Industry experts suggest critical considerations for those assessing CCaaS solutions.

New York, NY, May 26, 2022 – Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced an expanded partnership with TikTok as an official partner in its all-new TikTok Content Marketing Specialty that is a part of the TikTok Marketing Partner Program. Sprinklr was TikTok’s first advertising partner in 2020, and the addition of the Content Marketing Specialty makes Sprinklr the only platform capable of helping marketers manage, execute, and optimize both organic and paid content campaigns on TikTok.

TikTok partners with Sprinklr and more to make it easier for brands to reach users

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company’s first quarter of fiscal 2023 financial results will be released after market close on Tuesday, June 14, 2022.

Sprinklr now offers an integration between Twilio's voice and SMS technology into its Sprinklr Service.

Sprinklr has integrated Twilio voice and SMS technology into Sprinklr Service.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced a new partnership with Twilio, (NYSE:TWLO) (LTSE:NYSE) the customer engagement platform that drives real-time, personalized experiences for today’s leading brands.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Arun Pattabhiraman has joined the company as its Chief Marketing Officer.

Paul Herman, Vice President of Customer Engagement and Market Intelligence, shares helpful life lessons and advice on making data effective for any organization.

With Sprinklr Service and Amazon Connect, brands can integrate contact center operations to create better customer experiences at every touchpoint on every channel.

Chief financial officers (CFOs) used to be controllers, whose primary job was making sure the books got closed on time without any errors. Today, a CFO’s role is to be a “chaperone for investment dollars,” Sprinklr CFO Manish Sarin told PYMNTS

Sprinklr Founder and CEO Ragy Thomas joined Trading 360 with Nicole Petallides to discuss the Company’s Q4 and full-year 2022 earnings, the company’s future, and market trends.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its fourth quarter and fiscal year ended January 31, 2022.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced it has been named a Leader in the Gartner Magic Quadrant for Content Marketing Platforms for the third year in a row.

Sprinklr (NYSE: CXM), the unified customer experience management platform for modern enterprises, today announced that the company’s fourth-quarter and full-year fiscal 2022 financial results will be released after market close on Wednesday, April 6, 2022.

Sprinklr (NYSE: CXM), the unified customer experience management platform (Unified-CXM) for modern enterprises, today was announced as the official partner and Unified-CXM platform provider for BWT Alpine F1® Team and the wider Alpine Business Unit.

A panel of CRN editors selected the honorees for their channel dedication, industry stature and accomplishments as channel advocates. The 2022 Channel Chiefs are influential leaders who continue to shape the IT channel with innovative strategies, programs and partnerships.

Sprinklr will seek to enhance Deloitte’s digital customer experience with Unified-CXM technology.

Sprinklr customers now have the option to get started even more easily with availability in the AWS Marketplace.

Sprinklr Service Voice helps eliminate the need to call with proactive digital care and AI to solve problems before customers are forced to make an actual call.

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced several leadership changes, an appointment to its board of directors, and reiterated financial guidance

Google Cloud will help businesses manage Sprinklr’s Unified-CXM platform in a public cloud environment with ease-of-management and low network latency.

Sprinklr announced its third quarter fiscal 2022 results oThursday, December 9, 2021.

Sprinklr today announced that it has received a Gold sustainability rating from EcoVadis, the world’s most trusted provider of business sustainability ratings.

The company’s third quarter of fiscal 2022 financial results will be released after market close on Thursday, December 9, 2021.

Forrester study shows how Sprinklr Service can drive millions of dollars in cost savings with advanced AI and automation for customer service agents.

Sprinklr introduced Sprinklr AI Studio, a new capability in Sprinklr Insights that empowers users to easily create and customize AI models without writing code.

Sprinklr AI Studio is a new capability that empowers users to easily create and customize AI models without writing code.

Sprinklr Announces Early Lock-Up Release

Sprinklr been named to Inc.’s prestigious first annual Best-Led Companies list — a data-driven list of U.S.-based companies with the strongest management excellence.

Sonos increases revenue and achieves the best performing quarter in the company’s history using Sprinklr's Unified-CXM platform.

As a result of unifying and optimizing its marketing campaigns with Sprinklr, Sonos tripled return on ad spend.

Sprinklr CEO/Founder Ragy Thomas explains why unified customer experience management (Unified-CXM) is crucial for every company in any industry.

Sprinklr unveiled its Industry Benchmarking Reports for Digital Unified-CXM.

Sprinklr is the recipient of the Cigna 2021 Well-Being Award for demonstrating a strong commitment to improving the health and well-being of Sprinklr employees.

New Sprinklr Service innovations provide companies with the ability to unify the agent and customer experience across channels in one platform.

Sprinklr Complaints Management is built to help banking, financial services, and insurance companies comply with Australia’s Regulatory Guidance 271 (RG 271) requirements.

Developed with primary research from Sprinklr and data from LinkedIn, the World’s Most Influential CMOs list for 2021 provides a comprehensive look at the top marketing leaders who are challenging the status quo.

This is the fifth year in a row that Sprinklr was the primary research partner for the Forbes World's Most Influential CMOs list.

Ragy Thomas, CEO and Founder of Sprinklr, says the company's mission is to “enable every organization on the planet to make their customers happier."

Sprinklr has achieved has achieved Amazon Web Services (AWS) Government Competency status. This reflects Sprinklr’s expertise in delivering a unified platform that leverages AWS services to address specific public sector needs.

Ragy Thomas, the founder and CEO of Sprinklr, believes optimism is key to solving problems.

Eric Schurenberg, Chief Executive Officer at Mansueto Ventures, home of Inc. and Fast Company, chats with Sprinklr CEO/Founder Ragy Thomas.

Sprinklr released the results of its study conducted by Forrester Consulting to explore how decision makers are using data insights to deliver better customer experiences.

Tiernan Ray of The Technology Letter writes about Sprinklr's Unified-CXM platform.

Sprinklr Announces Second Quarter Fiscal 2022 Results

Sprinklr Announces Date of Second Quarter Financial Results

Sprinklr named a leader in The Forrester Wave: Social Suites, Q3 2021 report by offering a formidable and intensely customizable unified platform.

Sprinklr is named a leader in The Forrester Wave™: Social Suites, Q3 2021 report.

Continente – Portugal’s largest food retailer – is using Sprinklr to support its long-term engagement strategy.

Mashreq – one of the leading financial institutions in the UAE – is using Sprinklr to advance its customer-centric strategies.

Sprinklr is on Fortune's Best Place to Work in NYC list

Sprinklr Announces Closing of Initial Public Offering

New York-based Sprinklr debuted on the New York Stock Exchange under the ticker symbol CXM.

Sprinklr founder and CEO Ragy Thomas joins “TechCheck” to discuss the company’s debut on the NYSE.

Sprinklr Announces Pricing of Initial Public Offering

Merkle, a leading, data-driven, technology-enabled performance marketing agency is expanding its partnership with Sprinklr by offering support to clients in the Netherlands.

Sprinklr Files Registration Statement for Proposed Initial Public Offering

Sprinklr made public its plans for a stock market listing in the United States, revealing a 19.3% rise in annual revenue.

New AI offering turns education data into insights for an improved student, alumni, and faculty experience.

Since 2018, Sprinklr has been partnering with PUMA to accelerate its CXM transformation, resulting in increased e-commerce sales

Since 2018, Sprinklr has been partnering with PUMA to accelerate its CXM transformation, resulting in increased e-commerce sales.

Sprinklr has been recognized as a "Leader" in the Gartner Magic Quadrant for Content Marketing Platforms, 2021.

EDP, the Portuguese electric utilities company, is expanding its use of Sprinklr in order to drive operational efficiencies while transforming the way it interacts with employees and customers across digital channels.

Sprinklr announced that it has confidentially submitted a draft registration statement on Form S-1 with the SEC relating to the proposed initial public offering of its common stock.

Sprinklr has been named a leader in the Forrester Research report, The Forrester Wave: Sales Social Engagement Solutions, Q1 2021.

Sprinklr announced its expanded presence in Singapore with a new R&D center. This new facility reinforces Sprinklr’s position as a leading CXM provider, supporting valuable brands in Asia Pacific, including Samsung, Gojek, StarHub and Changi Airport Group.

The national postal service and leading logistics operator of Portugal is partnering with Sprinklr to modernize its digital customer service capabilities while automating manual processes with AI

Sprinklr's SVP of Global Alliances, Doug Balut, is named a 2021 CRN Channel Chief.

Greyhound, the largest provider of intercity bus transportation in North America, uses Sprinklr’s CXM platform to gain valuable insights from social listening.

Sprinklr partnered with X, formerly Twitter to publish the report, From AM to DM: X, formerly Twitter customer care in a 24/7 world. The report identifies best practices and trends for brands practicing customer support on X, formerly Twitter across industries.

Sprinklr achieved FedRAMP Ready status, the first step on the path towards full authorization based on the stringent technical and security requirements mandated by federal agencies. Sprinklr is on its way to becoming FedRAMP authorized.

Sprinklr is now the first and only enterprise software platform to offer brands full access to 11 years of historical data and real-time insights on Quora.

Nordea, the largest financial group in Northern Europe, uses Sprinklr to unify customer support, engagement, advertising, and research.

Sprinklr is named a top company to work for during the coronavirus pandemic.

Sprinklr today announced its leadership position in the Forrester Research report, The Forrester Wave: Social Listening Platforms, Q4 2020.

Sprinklr and Mediaocean announced a partnership to help global agencies automate the planning, buying, and measurement of social media advertising.

Sprinklr will help the world’s largest cosmetics company achieve its global mission of bringing beauty to all people by responding to 100% of customer inquiries.

The World's Most Influential CMOs ranking features preeminent Chief Marketing Officers who are finding action-forward solutions to create a more diverse future.

Adobe Experience Cloud customers can now use Sprinklr’s data to understand the business impact of campaigns across social media and messaging channels

New integrations between Oracle Cloud CX and Sprinklr help marketing and customer service professionals make every customer interaction matter.

Award recognizes Sprinklr’s unparalleled focus on customer support through its Sprinklr Service product, particularly in the face of COVID-19

Recognized for the fifth year in a row as a leading software company

Sprinklr has raised $200 million at a $2.7 billion valuation that we’ll use to double-down on the value we’re creating for customers.

 TrustRadius, a top B2B review platform, has recognized Sprinklr as a winner of the 2020 Top Rated Award in the Social Media Management and Social Media Monitoring categories.

Sprinklr is ranked 28th out of 100 companies recognized for its consistent growth, values-driven culture, and happy customers

The English version of the WHO Health Alert service on Messenger was enhanced with conversational AI capabilities. Users can now type concerns in natural language and obtain official WHO health information, advice, and guidance on COVID-19.

Announcing Sprinklr Community: Self-Service Support for Customer Care Helps brands create a community directly on their website for customers to troubleshoot problems, ask questions, and share new ideas NEW YORK, NY — August 11, 2020 – Sprinklr, the world’s leading Customer Experience Management platform (CXM), today announced the launch of Sprinklr Community, a self-service online&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/announcing-sprinklr-community-self-service-support-customer-care/"></a>

The ServiceNow Customer Service Management (CSM) and Sprinklr Service integration helps brands decrease case resolution time, cut costs, and reduce customer churn.

System administrators and IT teams can now can develop, build, and train new integrations and capabilities in an isolated environment

Global brands such as L’Oréal, McDonald’s, Microsoft, Procter & Gamble and Verizon are using Sprinklr Intuition AI to create memorable customer experiences at scale.

Marketing is no longer about broadcasting your perfectly worded corporate ad read to a captive audience. It’s about honest back-and-forth conversations on platforms like review sites and social media.

Brands can transform customer care by routing phone calls to messaging conversations that agents can manage on Sprinklr’s unified platform.

Sprinklr Named to IDG Insider Pro and Computerworld’s 2020 list of 100 Best Places to Work in IT NEW YORK, NY — June 23, 2020 – Sprinklr, the leading Customer Experience Management platform (CXM), today was named to IDG&#8217;s Insider Pro and Computerworld’s 2020 list of Best Places to Work in IT. Sprinklr was selected&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-named-idg-insider-pro-computerworlds-2020-list-100-best-places-work/"></a>

Global leader in luxury goods will create immersive brand experiences across social channels.

The leading Customer Experience Management platform will help Prada in its digital transformation, optimize its return on spending and protect its brand reputation.

Merkle and Sprinklr Partner in the Middle East to Pioneer a New Way for Brands to Create Memorable Customer Experiences DUBAI, 18th May, 2020: Merkle, a leading technology-enabled, data-driven performance marketing agency and part of the Dentsu Aegis Network, has today announced they are partnering with Sprinklr, the leading Customer Experience Management platform (CXM), in the&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/merkle-sprinklr-partner-middle-east-pioneer-new-way-brands-create-memorable-customer-experiences/"></a>

Sprinklr and TikTok Launch New Advertising Partnership Sprinklr is the first enterprise software platform to support ad creation and management on TikTok Helping brands reach a crucial audience on the world’s most downloaded app NEW YORK, NY — April 28, 2020 – Sprinklr, the leading Customer Experience Management platform (CXM), today announced it is integrating&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-tiktok-launch-new-advertising-partnership/"></a>

Partnering with Sprinklr lets TikTok access the brands and buyers already using the Sprinklr platform. Meanwhile, those buyers can now include TikTok in cross-platform campaign measurement.

With Sprinklr’s support, WHO was able to quickly deploy the WHO Health Alert on Messenger. This AI-powered bot makes it possible for users to ask questions and instantly get information about COVID-19. 

Informative, public data visualizations help governments and agencies easily understand the impact of COVID-19 around the world

Facebook has partnered with the World Health Organization to launch a new chatbot on Messenger which will provide users with accurate, timely info about the COVID-19 pandemic.

Sprinklr and Messenger Partner to Support Health Organizations During COVID-19 Sprinklr is part of a new program that Facebook’s Messenger is launching to help health organizations connect with developers that can assist them in optimizing Messenger experiences to more effectively share timely and accurate information to concerned citizens New York, NY &#8212; March 23, 2020&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-messenger-partner-support-health-organizations-covid-19/"></a>

Ten years later, the modern channels changed the rules of the game, and you need to take a unified approach that cuts across silos and is based on real customer data that’s legally available to you. You can never be certain with these things, but we bet the farm on it. And that’s the reason behind our growth.

Based on feedback and ratings from Sprinklr customers 

Sprinklr Named to Constellation ShortLists for Social Engagement & Listening and Social Advertising Management Sprinklr was selected by Constellation analysts through a process that includes client inquiries, partner conversations, customer references, vendor selection projects, market share and internal research New York, NY &#8212; February 12, 2020 &#8212; Sprinklr, the Modern Customer Experience Management (CXM) Platform,&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-named-constellation-shortlists-social-engagement-listening-social-advertising-management/"></a>

Sprinklr Wins 2020 DMN Marketing Cloud Company of the Year Award Honoring Sprinklr’s ability to unify many departments with a single platform for customer experience management New York, NY &#8212; February 11, 2020 &#8212; Sprinklr, the Modern Customer Experience Management (CXM) Platform, is proud to be recognized by Direct Marketing News (DMN), as the Marketing&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-wins-2020-dmn-marketing-cloud-company-year-award/"></a>

Sprinklr Expands to Mexico and Central America Local support helps companies like Tecnológico de Monterrey create memorable customer experiences Sprinklr also opened its first office in Chicago to serve Midwest clients New York, NY &#8212; January 27, 2020 &#8212; Sprinklr, the world’s first Unified Front Office for Modern Channels, today announced it is expanding operations&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-expands-mexico-central-america/"></a>

Surpassing $1.5 billion in annualized ad spend – creating the dominant advertising platform for social media.

Enabling real-time conversations with customers while they’re on a brand’s website and mobile apps.

Sprinklr Wins the 2019 Adweek Readers’ Choice Best of Tech Awards Leading the Social Influencer/Social Marketing Management category &nbsp; New York, NY – October 22, 2019 – Sprinklr, the world’s first Unified Front Office for Modern Channels, today announced that it is the winner of the 2019 Adweek Readers’ Choice Best of Tech Awards for top&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-wins-2019-adweek-readers-choice-best-tech-awards/"></a>

Achieved the highest score among all reviewed vendors in the current offering and market presence categories, and among the highest scores in the strategy category.

Global brands such as L’Oréal, McDonald’s, Microsoft, Procter & Gamble and Verizon are using Sprinklr Intuition AI to create memorable customer experiences at scale.

Sprinklr, the world’s first Unified Front Office Platform for Modern Channels, today announced the appointment of Dan Haley as General Counsel and Corporate Secretary. In this role, Haley brings deep government and private sector experience to overseeing Sprinklr’s global legal functions. 

The global research and consulting organization recognizes Sprinklr’s social suite for “out-performing single-purpose solutions” and optimizing a brand’s customer experience management strategy