All Sprinklr News

Release 18.8 empowers customer service, marketing, sales, and social teams with new AI-powered enhancements.

Sprinklr CEO/Founder Ragy Thomas speaks to Yahoo! Finance about the company's Q2 earnings

Deutsche Telekom is selecting Sprinklr Service for contact center support.

Sprinklr AI+ helps enterprises empower customer-facing teams with the generative AI tools of their choice.

Sprinklr Announces Second Quarter Fiscal 2024 Results

Article written by Sprinklr CEO/Founder Ragy Thomas about the future of the contact center and CCaaS.

The Sprinklr Unified Partners Program will expand support for the partner community and enhance Sprinklr’s go-to-market strategy with the channel.

The CCaaS market is highly competitive - here's why Sprinklr stands out.

Chandrayaan-3 landing on moon: insights from Sprinklr.

The company’s second quarter of fiscal year 2024 financial results will be released after market close on Wednesday, September 6, 2023.

Fueled by more than 2x growth in partner pipeline in the last 6 months.

Sprinklr CEO/Founder Ragy Thomas sits down with CNBC Mad Money's Jim Cramer to discuss Sprinklr's 2-year IPO anniversary and Investor Day.

Sprinklr data highlights conversation around Wimbledon.

Pronovias unifies their social and voice of the customer teams with Sprinklr.

CX Today talks to Sprinklr about Sprinklr AI+

Ikea is using Sprinklr to support its CXM strategy.

Sprinklr data on public conversations around Pride 2023.

Delivers AI and Generative AI capabilities designed to supercharge agent productivity.

Named a best workplace in New York for third year in a row.

Students use Sprinklr to conduct research for local organizations and prepare for a job in social media.

Sprinklr reported financial results for its first quarter ended April 30, 2023.

Sprinklr AI+ brings generative AI to customer experience with a commitment to enterprise-level governance, security, and data privacy.

he company’s first quarter of fiscal year 2024 financial results will be released after market close on June 5, 2023.

Sprinklr CEO/Founder Ragy Thomas explains why Sprinklr's mission is to enable every organization on the planet to make their customers happier.

New research highlights the importance of data/analytics for marketers working to protect budgets and prove ROI in 2023.

Sprinklr is opening a new office in Gurgaon, India at the heart of Gurgaon's business district and is the global R&D hub for Sprinklr.

Sprinklr analyzed public mentions of the coronation across digital channels to highlight how the public is reacting to this event.

CX Today's Charlie Mitchell hosts Ken Madrigal, Senior Director of Unified CXM Best Practices Group at Sprinklr

Sprinklr's Chief Culture & Talent Officer Diane K. Adams explains a few tips you can implement to create an energized company in a hybrid or remote world.

Video with Sprinklr CEO/Founder Ragy Thomas discussing contact center experiences, and Sprinklr’s battle to change the status quo.

The role of today’s CMO has changed significantly with technologies such as Artificial Intelligence shaking up how brands approach marketing.

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Haitham Elkhatib to Senior Vice President, Growth Markets.

Partnering with the most trusted and influential voices in your industry to advocate on content that customers actually want can be a game changer for B2B companies.

BWT Alpine F1 Team is pleased to confirm a three-year partnership renewal with Sprinklr (NYSE: CXM) as official partner and Unified-CXM platform provider for the team and the wider Alpine brand.

Partnership extension focuses on enhancing fan experience.

Brands that build agile, customer-centric technology frameworks will be able to steadily adapt — and deliver stellar results.

Sprinklr CEO/Founder Ragy Thomas discusses digital customer service, and how it’s now essential for companies in every industry to embrace it if they haven’t already started doing so.

Sprinklr Social is now available out-of-the-box with publishing, engagement, and reporting tools integrated with OpenAI generative capabilities.

The unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its fourth quarter and fiscal year ended January 31, 2023.

Sprinklr CEO/Founder Ragy Thomas explains the strategic importance of updating contact centers for the digital future.

CXOToday exclusive interview with Arun Pattabhiraman, CMO, Sprinklr

Sprinklr Service helps its customers redefine service for digital consumers.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Leader in the Gartner Magic Quadrant for Content Marketing Platforms for the fourth year in a row.

Only 22% of customer service leaders say their organization has completely unified customer data and a majority struggle with analyzing, utilizing, and sharing data.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company has been named a Challenger in the Gartner Magic Quadrant for Enterprise Conversational AI Platforms report.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company’s fourth quarter of fiscal 2023 financial results will be released after market close on, Wednesday March 29, 2023.

The ability to host data locally is critical to support continued regional growth.

New Citizen Experience Center of Excellence powered by Sprinklr expected to unify omnichannel citizen experiences across 40 public agencies and 30+ digital channels on a centralized platform.

The State of Qatar is using Sprinklr to provide unified digital services to citizens and visitors.

The unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Jacob Scott has been appointed general counsel and corporate secretary, reporting directly to Founder and CEO Ragy Thomas, effective March 16, 2023.

The Super Bowl is an opportunity for brands to engage with customers across digital channels.

Sprinklr is making it possible for Samsung to deliver content from social media channels directly via its commercial display products.

Sprinklr solutions for real-time social and digital content now integrate directly with Samsung SMART Signage and Hospitality Displays.

Sprinklr Service, Sprinklr Insights, and Sprinklr Social drive efficient operations and engaging customer experiences.

The retailer will use Sprinklr's product suites to improve its digital customer experience.

Leveraging three Sprinklr product suites to enhance digital engagement for customers

This global partnership combines the unmatched expertise in the digital CX services space of Sitel Group® with Sprinklr’s leading Unified-CXM platform to empower brands to deliver memorable customer experiences across digital channels.

Sprinklr Named ‘Exemplary Vendor’ in 2023 Customer Experience Management Value Index by Ventana Research.

A human-centered approach is bound to pay off, says Ragy Thomas, founder and CEO of Sprinklr, because there's no alternative.

Sprinklr (NYSE: CXM) announced its third quarter fiscal 2023 results.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Aramex – the Dubai-based leading provider of comprehensive logistics and transportation solutions – is using Sprinklr Service to improve the efficiency and scale of its digital customer service.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Manish Sarin, Sprinklr’s Chief Financial Officer, will be participating in a fireside chat at Barclays Conference.

Sprinklr announced its expanded presence in the Middle East with a data hosting solution in the UAE.

Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website.

In the last year, Sprinklr roughly doubled its presence in the MEA region, with the UAE at the forefront of the company’s growth

Sprinklr and Salesforce are expanding their partnership to help companies unify CXM and CRM.

Sprinklr CEO/Founder Ragy Thomas (CXM) discusses plans for long-term growth and beating the competition.

Sprinklr is one of Reddit’s first alpha partners for its Ads API.

Sprinklr is helping large brands manage advertising on TikTok.

Manish Sarin, Sprinklr’s CFO, discusses how to create sustainable growth and the differences between managing a public vs. private company.

Government customers can unify citizen experience in compliance with the most rigorous security and infrastructure standards.

Global Unified Customer Experience Software provider continues to scale operations in the Middle East.

Sprinklr’s AI-powered platform helps Nakheel optimize customer experience management across more than 50 social media accounts.

The company will add more than 70 skilled professionals by 2025 to its Asia Pacific Headquarters Leading companies in Singapore – including Changi Airport Group, StarHub, and Standard Chartered Singapore – are improving digital customer experiences with Sprinklr

Sprinklr (NYSE: CXM) announced its second quarter fiscal 2023 results.

As Sprinklr’s CRO, Luca talks about the most challenging aspects of transitioning from a private to a public company, and the difference between having a committed versus a compliant team.

This episode of the CFO Playbook features an interview with Manish Sarin, CFO at Sprinklr. He is an experienced public company executive leading finance teams, investor relations, and corporate development.