All Sprinklr News

Partnering with the most trusted and influential voices in your industry to advocate on content that customers actually want can be a game changer for B2B companies.

BWT Alpine F1 Team is pleased to confirm a three-year partnership renewal with Sprinklr (NYSE: CXM) as official partner and Unified-CXM platform provider for the team and the wider Alpine brand.

Partnership extension focuses on enhancing fan experience.

Brands that build agile, customer-centric technology frameworks will be able to steadily adapt — and deliver stellar results.

Sprinklr CEO/Founder Ragy Thomas discusses digital customer service, and how it’s now essential for companies in every industry to embrace it if they haven’t already started doing so.

Sprinklr Social is now available out-of-the-box with publishing, engagement, and reporting tools integrated with OpenAI generative capabilities.

The unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its fourth quarter and fiscal year ended January 31, 2023.

Sprinklr CEO/Founder Ragy Thomas explains the strategic importance of updating contact centers for the digital future.

CXOToday exclusive interview with Arun Pattabhiraman, CMO, Sprinklr

Sprinklr Service helps its customers redefine service for digital consumers.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named a Leader in the Gartner Magic Quadrant for Content Marketing Platforms for the fourth year in a row.

Only 22% of customer service leaders say their organization has completely unified customer data and a majority struggle with analyzing, utilizing, and sharing data.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company has been named a Challenger in the Gartner Magic Quadrant for Enterprise Conversational AI Platforms report.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company’s fourth quarter of fiscal 2023 financial results will be released after market close on, Wednesday March 29, 2023.

The ability to host data locally is critical to support continued regional growth.

New Citizen Experience Center of Excellence powered by Sprinklr expected to unify omnichannel citizen experiences across 40 public agencies and 30+ digital channels on a centralized platform.

The State of Qatar is using Sprinklr to provide unified digital services to citizens and visitors.

The unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Jacob Scott has been appointed general counsel and corporate secretary, reporting directly to Founder and CEO Ragy Thomas, effective March 16, 2023.

The Super Bowl is an opportunity for brands to engage with customers across digital channels.

Sprinklr is making it possible for Samsung to deliver content from social media channels directly via its commercial display products.

Sprinklr solutions for real-time social and digital content now integrate directly with Samsung SMART Signage and Hospitality Displays.

Sprinklr Service, Sprinklr Insights, and Sprinklr Social drive efficient operations and engaging customer experiences.

The retailer will use Sprinklr's product suites to improve its digital customer experience.

Leveraging three Sprinklr product suites to enhance digital engagement for customers

This global partnership combines the unmatched expertise in the digital CX services space of Sitel Group® with Sprinklr’s leading Unified-CXM platform to empower brands to deliver memorable customer experiences across digital channels.

Sprinklr Named ‘Exemplary Vendor’ in 2023 Customer Experience Management Value Index by Ventana Research.

A human-centered approach is bound to pay off, says Ragy Thomas, founder and CEO of Sprinklr, because there's no alternative.

Sprinklr (NYSE: CXM) announced its third quarter fiscal 2023 results.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Aramex – the Dubai-based leading provider of comprehensive logistics and transportation solutions – is using Sprinklr Service to improve the efficiency and scale of its digital customer service.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Manish Sarin, Sprinklr’s Chief Financial Officer, will be participating in a fireside chat at Barclays Conference.

Sprinklr announced its expanded presence in the Middle East with a data hosting solution in the UAE.

Sprinklr will host a conference call to discuss its results at 5:00 pm ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website.

In the last year, Sprinklr roughly doubled its presence in the MEA region, with the UAE at the forefront of the company’s growth

Sprinklr and Salesforce are expanding their partnership to help companies unify CXM and CRM.

Sprinklr CEO/Founder Ragy Thomas (CXM) discusses plans for long-term growth and beating the competition.

Sprinklr is one of Reddit’s first alpha partners for its Ads API.

Sprinklr is helping large brands manage advertising on TikTok.

Manish Sarin, Sprinklr’s CFO, discusses how to create sustainable growth and the differences between managing a public vs. private company.

Government customers can unify citizen experience in compliance with the most rigorous security and infrastructure standards.

Global Unified Customer Experience Software provider continues to scale operations in the Middle East.

Sprinklr’s AI-powered platform helps Nakheel optimize customer experience management across more than 50 social media accounts.

The company will add more than 70 skilled professionals by 2025 to its Asia Pacific Headquarters Leading companies in Singapore – including Changi Airport Group, StarHub, and Standard Chartered Singapore – are improving digital customer experiences with Sprinklr

Sprinklr (NYSE: CXM) announced its second quarter fiscal 2023 results.

As Sprinklr’s CRO, Luca talks about the most challenging aspects of transitioning from a private to a public company, and the difference between having a committed versus a compliant team.

This episode of the CFO Playbook features an interview with Manish Sarin, CFO at Sprinklr. He is an experienced public company executive leading finance teams, investor relations, and corporate development.

Sprinklr is a 2022 CRM Conversation Starter in Destination CRM. According to the article, Sprinklr is showing up in all the right places thanks to several significant moves in the past 12 months.

Ragy Thomas, Sprinklr’s Founder, Chairman and Chief Executive Officer, and Manish Sarin, Chief Financial Officer will be participating at the Citi conference.

Globally recognized ISO/IEC 27001:2013 certification demonstrates Sprinklr’s commitment to information security

Sprinklr’s second quarter of fiscal 2023 financial results will be released after market close on Thursday, September 8th, 2022.

Marketing on TikTok is a must for brands targeting younger generations. But the video-based platform comes with some challenges you'll have to overcome.

Sprinklr’s CMO discusses his role and Sprinklr’s customer support capabilities.

This article discusses case studies about improving your marketing by learning from customers using social listening.

Sprinklr CFO Manish Sarin speaks with Jack Sweeney and the CFO Thought Leader podcast about his experiences and how CFOs can drive change within their organizations.

Digitally transforming customer-facing functions with AI: Sprinklr CEO

The Forbes World’s Most Influential CMOs List: 2022

Innovative CMOs demonstrate five distinct models of influence, or the five B’s: Breadth, Broadcast, Business, Buzz, and Brand

Sprinklr Service is an out-of-the-box version of Sprinklr's digital-first, unified customer support solution Sprinklr Service.

Sprinklr is named one of the Best Workplaces in New York in 2022 by Great Place to Work and Fortune Magazine. This is Sprinklr’s second year in a row being named to this prestigious list.

Proprietary analysis of more than 2 billion public messages from 13,000 organizations will help marketers evaluate social care maturity and compare strategies utilized by best-in-class brands.

Sprinklr (NYSE: CXM), the unified customer experience management platform (Unified-CXM) for modern enterprises, today announced that the Sprinklr platform is now available in the Google Cloud Marketplace (GCP).

Industry experts suggest critical considerations for those assessing CCaaS solutions.

New York, NY, May 26, 2022 – Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced an expanded partnership with TikTok as an official partner in its all-new TikTok Content Marketing Specialty that is a part of the TikTok Marketing Partner Program. Sprinklr was TikTok’s first advertising partner in 2020, and the addition of the Content Marketing Specialty makes Sprinklr the only platform capable of helping marketers manage, execute, and optimize both organic and paid content campaigns on TikTok.

TikTok partners with Sprinklr and more to make it easier for brands to reach users

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company’s first quarter of fiscal 2023 financial results will be released after market close on Tuesday, June 14, 2022.

Sprinklr now offers an integration between Twilio's voice and SMS technology into its Sprinklr Service.

Sprinklr has integrated Twilio voice and SMS technology into Sprinklr Service.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced a new partnership with Twilio, (NYSE:TWLO) (LTSE:NYSE) the customer engagement platform that drives real-time, personalized experiences for today’s leading brands.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Arun Pattabhiraman has joined the company as its Chief Marketing Officer.

Paul Herman, Vice President of Customer Engagement and Market Intelligence, shares helpful life lessons and advice on making data effective for any organization.

With Sprinklr Service and Amazon Connect, brands can integrate contact center operations to create better customer experiences at every touchpoint on every channel.

Chief financial officers (CFOs) used to be controllers, whose primary job was making sure the books got closed on time without any errors. Today, a CFO’s role is to be a “chaperone for investment dollars,” Sprinklr CFO Manish Sarin told PYMNTS

Sprinklr Founder and CEO Ragy Thomas joined Trading 360 with Nicole Petallides to discuss the Company’s Q4 and full-year 2022 earnings, the company’s future, and market trends.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its fourth quarter and fiscal year ended January 31, 2022.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced it has been named a Leader in the Gartner Magic Quadrant for Content Marketing Platforms for the third year in a row.

Sprinklr (NYSE: CXM), the unified customer experience management platform for modern enterprises, today announced that the company’s fourth-quarter and full-year fiscal 2022 financial results will be released after market close on Wednesday, April 6, 2022.

Sprinklr (NYSE: CXM), the unified customer experience management platform (Unified-CXM) for modern enterprises, today was announced as the official partner and Unified-CXM platform provider for BWT Alpine F1® Team and the wider Alpine Business Unit.

Sprinklr will seek to enhance Deloitte’s digital customer experience with Unified-CXM technology.

A panel of CRN editors selected the honorees for their channel dedication, industry stature and accomplishments as channel advocates. The 2022 Channel Chiefs are influential leaders who continue to shape the IT channel with innovative strategies, programs and partnerships.

Sprinklr customers now have the option to get started even more easily with availability in the AWS Marketplace.

Sprinklr Service Voice helps eliminate the need to call with proactive digital care and AI to solve problems before customers are forced to make an actual call.

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced several leadership changes, an appointment to its board of directors, and reiterated financial guidance

Google Cloud will help businesses manage Sprinklr’s Unified-CXM platform in a public cloud environment with ease-of-management and low network latency.

Sprinklr announced its third quarter fiscal 2022 results oThursday, December 9, 2021.

Sprinklr today announced that it has received a Gold sustainability rating from EcoVadis, the world’s most trusted provider of business sustainability ratings.

The company’s third quarter of fiscal 2022 financial results will be released after market close on Thursday, December 9, 2021.

Forrester study shows how Sprinklr Service can drive millions of dollars in cost savings with advanced AI and automation for customer service agents.