All Sprinklr News

Digitally transforming customer-facing functions with AI: Sprinklr CEO

The Forbes World’s Most Influential CMOs List: 2022

Innovative CMOs demonstrate five distinct models of influence, or the five B’s: Breadth, Broadcast, Business, Buzz, and Brand

Modern Care Lite is an out-of-the-box version of Sprinklr's digital-first, unified customer support solution Sprinklr Modern Care.

Sprinklr is named one of the Best Workplaces in New York in 2022 by Great Place to Work and Fortune Magazine. This is Sprinklr’s second year in a row being named to this prestigious list.

Proprietary analysis of more than 2 billion public messages from 13,000 organizations will help marketers evaluate social care maturity and compare strategies utilized by best-in-class brands.

Sprinklr (NYSE: CXM), the unified customer experience management platform (Unified-CXM) for modern enterprises, today announced that the Sprinklr platform is now available in the Google Cloud Marketplace (GCP).

Industry experts suggest critical considerations for those assessing CCaaS solutions.

New York, NY, May 26, 2022 – Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced an expanded partnership with TikTok as an official partner in its all-new TikTok Content Marketing Specialty that is a part of the TikTok Marketing Partner Program. Sprinklr was TikTok’s first advertising partner in 2020, and the addition of the Content Marketing Specialty makes Sprinklr the only platform capable of helping marketers manage, execute, and optimize both organic and paid content campaigns on TikTok.

TikTok partners with Sprinklr and more to make it easier for brands to reach users

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company’s first quarter of fiscal 2023 financial results will be released after market close on Tuesday, June 14, 2022.

Sprinklr now offers an integration between Twilio's voice and SMS technology into its Sprinklr Modern Care.

Sprinklr has integrated Twilio voice and SMS technology into Sprinklr Modern Care.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced a new partnership with Twilio, (NYSE:TWLO) (LTSE:NYSE) the customer engagement platform that drives real-time, personalized experiences for today’s leading brands.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Arun Pattabhiraman has joined the company as its Chief Marketing Officer.

Paul Herman, Vice President of Customer Engagement and Market Intelligence, shares helpful life lessons and advice on making data effective for any organization.

With Sprinklr Modern Care and Amazon Connect, brands can integrate contact center operations to create better customer experiences at every touchpoint on every channel.

Chief financial officers (CFOs) used to be controllers, whose primary job was making sure the books got closed on time without any errors. Today, a CFO’s role is to be a “chaperone for investment dollars,” Sprinklr CFO Manish Sarin told PYMNTS

Sprinklr Founder and CEO Ragy Thomas joined Trading 360 with Nicole Petallides to discuss the Company’s Q4 and full-year 2022 earnings, the company’s future, and market trends.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its fourth quarter and fiscal year ended January 31, 2022.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced it has been named a Leader in the Gartner Magic Quadrant for Content Marketing Platforms for the third year in a row.

Sprinklr (NYSE: CXM), the unified customer experience management platform for modern enterprises, today announced that the company’s fourth-quarter and full-year fiscal 2022 financial results will be released after market close on Wednesday, April 6, 2022.

Sprinklr (NYSE: CXM), the unified customer experience management platform (Unified-CXM) for modern enterprises, today was announced as the official partner and Unified-CXM platform provider for BWT Alpine F1® Team and the wider Alpine Business Unit.

Sprinklr will seek to enhance Deloitte’s digital customer experience with Unified-CXM technology.

A panel of CRN editors selected the honorees for their channel dedication, industry stature and accomplishments as channel advocates. The 2022 Channel Chiefs are influential leaders who continue to shape the IT channel with innovative strategies, programs and partnerships.

Sprinklr customers now have the option to get started even more easily with availability in the AWS Marketplace.

Sprinklr Modern Care Voice helps eliminate the need to call with proactive digital care and AI to solve problems before customers are forced to make an actual call.

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced several leadership changes, an appointment to its board of directors, and reiterated financial guidance

Google Cloud will help businesses manage Sprinklr’s Unified-CXM platform in a public cloud environment with ease-of-management and low network latency.

Sprinklr announced its third quarter fiscal 2022 results oThursday, December 9, 2021.

Sprinklr today announced that it has received a Gold sustainability rating from EcoVadis, the world’s most trusted provider of business sustainability ratings.

The company’s third quarter of fiscal 2022 financial results will be released after market close on Thursday, December 9, 2021.

Forrester study shows how Sprinklr Modern Care can drive millions of dollars in cost savings with advanced AI and automation for customer service agents.

Sprinklr introduced Sprinklr AI Studio, a new capability in Sprinklr Modern Research that empowers users to easily create and customize AI models without writing code.

Sprinklr AI Studio is a new capability that empowers users to easily create and customize AI models without writing code.

Sprinklr Announces Early Lock-Up Release

Sprinklr been named to Inc.’s prestigious first annual Best-Led Companies list — a data-driven list of U.S.-based companies with the strongest management excellence.

Sonos increases revenue and achieves the best performing quarter in the company’s history using Sprinklr's Unified-CXM platform.

As a result of unifying and optimizing its marketing campaigns with Sprinklr, Sonos tripled return on ad spend.

Sprinklr CEO/Founder Ragy Thomas explains why unified customer experience management (Unified-CXM) is crucial for every company in any industry.

Sprinklr unveiled its Industry Benchmarking Reports for Digital Unified-CXM.

Sprinklr is the recipient of the Cigna 2021 Well-Being Award for demonstrating a strong commitment to improving the health and well-being of Sprinklr employees.

New Sprinklr Modern Care innovations provide companies with the ability to unify the agent and customer experience across channels in one platform.

Sprinklr Complaints Management is built to help banking, financial services, and insurance companies comply with Australia’s Regulatory Guidance 271 (RG 271) requirements.

Developed with primary research from Sprinklr and data from LinkedIn, the World’s Most Influential CMOs list for 2021 provides a comprehensive look at the top marketing leaders who are challenging the status quo.

This is the fifth year in a row that Sprinklr was the primary research partner for the Forbes World's Most Influential CMOs list.

Ragy Thomas, CEO and Founder of Sprinklr, says the company's mission is to “enable every organization on the planet to make their customers happier."

Sprinklr has achieved has achieved Amazon Web Services (AWS) Government Competency status. This reflects Sprinklr’s expertise in delivering a unified platform that leverages AWS services to address specific public sector needs.

Ragy Thomas, the founder and CEO of Sprinklr, believes optimism is key to solving problems.

Eric Schurenberg, Chief Executive Officer at Mansueto Ventures, home of Inc. and Fast Company, chats with Sprinklr CEO/Founder Ragy Thomas.

Sprinklr released the results of its study conducted by Forrester Consulting to explore how decision makers are using data insights to deliver better customer experiences.

Tiernan Ray of The Technology Letter writes about Sprinklr's Unified-CXM platform.

Modern Research Lite is the easiest way for global brands to trial a lightweight version of Sprinklr Modern Research capabilities.

Sprinklr Announces Second Quarter Fiscal 2022 Results

Sprinklr Announces Date of Second Quarter Financial Results

Sprinklr named a leader in The Forrester Wave: Social Suites, Q3 2021 report by offering a formidable and intensely customizable unified platform.

Sprinklr is named a leader in The Forrester Wave™: Social Suites, Q3 2021 report.

Continente – Portugal’s largest food retailer – is using Sprinklr to support its long-term engagement strategy.

Mashreq – one of the leading financial institutions in the UAE – is using Sprinklr to advance its customer-centric strategies.

Sprinklr is on Fortune's Best Place to Work in NYC list

Sprinklr Announces Closing of Initial Public Offering

New York-based Sprinklr debuted on the New York Stock Exchange under the ticker symbol CXM.

Sprinklr founder and CEO Ragy Thomas joins “TechCheck” to discuss the company’s debut on the NYSE.

Sprinklr Announces Pricing of Initial Public Offering

Merkle, a leading, data-driven, technology-enabled performance marketing agency is expanding its partnership with Sprinklr by offering support to clients in the Netherlands.