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Sprinklr Expands Research and Development Center in Singapore

The company will add more than 70 skilled professionals by 2025 to its Asia Pacific Headquarters Leading companies in Singapore – including Changi Airport Group, StarHub, and Standard Chartered Singapore – are improving digital customer experiences with Sprinklr

October 2, 20225 min read

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Sprinklr Announces Second Quarter Fiscal 2023 Results

Sprinklr (NYSE: CXM) announced its second quarter fiscal 2023 results.

September 8, 20223 min read

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CXM with a Sprinkling of Simplicity: The 2022 CRM Conversation Starters

Sprinklr is a 2022 CRM Conversation Starter in Destination CRM. According to the article, Sprinklr is showing up in all the right places thanks to several significant moves in the past 12 months.

September 4, 20225 min read

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Revenue Builders Podcast: Lessons Learned from Sprinklr CRO Luca Lazzaron

As Sprinklr’s CRO, Luca talks about the most challenging aspects of transitioning from a private to a public company, and the difference between having a committed versus a compliant team.

September 4, 20225 min read

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The CFO Playbook Podcast with Manish Sarin, CFO at Sprinklr

This episode of the CFO Playbook features an interview with Manish Sarin, CFO at Sprinklr. He is an experienced public company executive leading finance teams, investor relations, and corporate development.

September 4, 20225 min read

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Sprinklr to Present at the Citi 2022 Global Technology Conference

Ragy Thomas, Sprinklr’s Founder, Chairman and Chief Executive Officer, and Manish Sarin, Chief Financial Officer will be participating at the Citi conference.

August 23, 20225 min read

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Sprinklr Receives ISO 27001 Certification for Security Management

Globally recognized ISO/IEC 27001:2013 certification demonstrates Sprinklr’s commitment to information security

August 22, 20225 min read

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Sprinklr Announces Date of Second Quarter Financial Results

Sprinklr’s second quarter of fiscal 2023 financial results will be released after market close on Thursday, September 8th, 2022.

August 21, 20225 min read

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What You Need to Know About Marketing on TikTok

Marketing on TikTok is a must for brands targeting younger generations. But the video-based platform comes with some challenges you'll have to overcome.

August 9, 20228 min read

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Sprinklr Executive Interview with Arun Pattabhiraman, CMO, Sprinklr

Sprinklr’s CMO discusses his role and Sprinklr’s customer support capabilities.

August 4, 20225 min read

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Customer-led Marketing: How Groupon put customers at the center of their marketing plans

This article discusses case studies about improving your marketing by learning from customers using social listening.

August 2, 20225 min read

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Why Swim Lanes No Longer Matter

Sprinklr CFO Manish Sarin speaks with Jack Sweeney and the CFO Thought Leader podcast about his experiences and how CFOs can drive change within their organizations.

July 12, 20225 min read

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Digitally transforming customer-facing functions with AI: Sprinklr CEO

Digitally transforming customer-facing functions with AI: Sprinklr CEO

July 12, 20225 min read

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The Forbes World’s Most Influential CMOs List: 2022

The Forbes World’s Most Influential CMOs List: 2022

July 11, 20225 min read

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Sprinklr Report: 5 Models of Influence: Inspiration from Forbes’ 2022 World’s Most Influential CMOs

Innovative CMOs demonstrate five distinct models of influence, or the five B’s: Breadth, Broadcast, Business, Buzz, and Brand

July 5, 20225 min read

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Sprinklr Introduces Enterprise-Grade Customer Support Solution Deployable in Just Minutes

Modern Care Lite is an out-of-the-box version of Sprinklr's digital-first, unified customer support solution Sprinklr Modern Care.

June 21, 20223 min read

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Sprinklr named one of the Best Workplaces in New York™ in 2022 by Great Place to Work® and Fortune Magazine

Sprinklr is named one of the Best Workplaces in New York in 2022 by Great Place to Work and Fortune Magazine. This is Sprinklr’s second year in a row being named to this prestigious list.

June 15, 20223 min read

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Sprinklr Launches Definitive Benchmarking Report On Social Media Customer Care

Proprietary analysis of more than 2 billion public messages from 13,000 organizations will help marketers evaluate social care maturity and compare strategies utilized by best-in-class brands.

June 2, 20225 min read

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Sprinklr Platform Now Available in the Google Cloud Marketplace

Sprinklr (NYSE: CXM), the unified customer experience management platform (Unified-CXM) for modern enterprises, today announced that the Sprinklr platform is now available in the Google Cloud Marketplace (GCP).

May 31, 20222 min read

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Evaluating CCaaS Platforms: CX Today Expert Round Table

Industry experts suggest critical considerations for those assessing CCaaS solutions.

May 27, 202210 min read

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TikTok and Sprinklr Expand Partnership to Help Brands Unify and Scale Organic and Paid Content

New York, NY, May 26, 2022 – Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced an expanded partnership with TikTok as an official partner in its all-new TikTok Content Marketing Specialty that is a part of the TikTok Marketing Partner Program. Sprinklr was TikTok’s first advertising partner in 2020, and the addition of the Content Marketing Specialty makes Sprinklr the only platform capable of helping marketers manage, execute, and optimize both organic and paid content campaigns on TikTok.

May 26, 20222 min read

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TikTok partners with Sprinklr and more to make it easier for brands to reach users

TikTok partners with Sprinklr and more to make it easier for brands to reach users

May 26, 20222 min read

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Sprinklr Announces Date of First Quarter Financial Results

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company’s first quarter of fiscal 2023 financial results will be released after market close on Tuesday, June 14, 2022.

May 17, 20222 min read

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Sprinklr Reveals Twilio Integration; Google to Release AI-Based Meeting Features

Sprinklr now offers an integration between Twilio's voice and SMS technology into its Sprinklr Modern Care.

May 16, 20225 min read

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Sprinklr Integrates with Twilio

Sprinklr has integrated Twilio voice and SMS technology into Sprinklr Modern Care.

May 13, 20222 min read

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Sprinklr Creates the Next Generation Contact Center, Powered by Twilio Partnership

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced a new partnership with Twilio, (NYSE:TWLO) (LTSE:NYSE) the customer engagement platform that drives real-time, personalized experiences for today’s leading brands.

May 12, 20225 min read

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Sprinklr Announces New Chief Marketing Officer, Arun Pattabhiraman

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Arun Pattabhiraman has joined the company as its Chief Marketing Officer.

May 10, 20222 min read

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Data-Driven Work Cultures: Paul Herman of Sprinklr On How To Effectively Leverage Data To Take Your Company To The Next Level

Paul Herman, Vice President of Customer Engagement and Market Intelligence, shares helpful life lessons and advice on making data effective for any organization.

May 8, 20225 min read

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Sprinklr Launches Voice Integration with Amazon Connect to Unify the Contact Center

With Sprinklr Modern Care and Amazon Connect, brands can integrate contact center operations to create better customer experiences at every touchpoint on every channel.

April 25, 20225 min read

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Sprinklr CFO Manish Sarin Interview with PYMNTS.COM

Chief financial officers (CFOs) used to be controllers, whose primary job was making sure the books got closed on time without any errors. Today, a CFO’s role is to be a “chaperone for investment dollars,” Sprinklr CFO Manish Sarin told PYMNTS

April 13, 20225 min read

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Sprinklr Founder and CEO Ragy Thomas Interview with TD Ameritrade, Trading 360

Sprinklr Founder and CEO Ragy Thomas joined Trading 360 with Nicole Petallides to discuss the Company’s Q4 and full-year 2022 earnings, the company’s future, and market trends.

April 7, 202210 min read

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Sprinklr Announces Fourth Quarter and Full Year Fiscal 2022 Results

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its fourth quarter and fiscal year ended January 31, 2022.

April 6, 20225 min read

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Sprinklr Named a Leader in the 2022 Gartner® Magic Quadrant™ for Content Marketing Platforms for the Third Consecutive Year

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced it has been named a Leader in the Gartner Magic Quadrant for Content Marketing Platforms for the third year in a row.

March 31, 20223 min read

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Sprinklr Announces Date of Fourth Quarter and Full Year Fiscal 2022 Financial Results

Sprinklr (NYSE: CXM), the unified customer experience management platform for modern enterprises, today announced that the company’s fourth-quarter and full-year fiscal 2022 financial results will be released after market close on Wednesday, April 6, 2022.

March 18, 20222 min read

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BWT Alpine F1® Team Taps Sprinklr to Unify and Turbocharge Fan Experiences

Sprinklr (NYSE: CXM), the unified customer experience management platform (Unified-CXM) for modern enterprises, today was announced as the official partner and Unified-CXM platform provider for BWT Alpine F1® Team and the wider Alpine Business Unit.

March 9, 20225 min read

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Deloitte and Sprinklr Enter Business Agreement in Korea for Digital Customer Experience Innovation

Sprinklr will seek to enhance Deloitte’s digital customer experience with Unified-CXM technology.

February 9, 20225 min read

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Sprinklr’s Doug Balut Recognized as 2022 CRN® Channel Chief

A panel of CRN editors selected the honorees for their channel dedication, industry stature and accomplishments as channel advocates. The 2022 Channel Chiefs are influential leaders who continue to shape the IT channel with innovative strategies, programs and partnerships.

February 9, 20225 min read

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Sprinklr Launches in AWS Marketplace

Sprinklr customers now have the option to get started even more easily with availability in the AWS Marketplace.

January 31, 20223 min read

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Sprinklr Enters Contact Center as a Service Market to Unify Customer Care with New Voice Offering

Sprinklr Modern Care Voice helps eliminate the need to call with proactive digital care and AI to solve problems before customers are forced to make an actual call.

January 20, 20225 min read

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Sprinklr Announces Leadership Changes and Board Appointment; Affirms Guidance for Q4 and Full Year FY 2022

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced several leadership changes, an appointment to its board of directors, and reiterated financial guidance

January 13, 20225 min read

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Sprinklr Announces Strategic Partnership with Google Cloud to Drive Unified Customer Experience Management for Global Enterprises

Google Cloud will help businesses manage Sprinklr’s Unified-CXM platform in a public cloud environment with ease-of-management and low network latency.

December 16, 20215 min read

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Sprinklr Announces Third Quarter Fiscal 2022 Results

Sprinklr announced its third quarter fiscal 2022 results oThursday, December 9, 2021.

December 9, 20215 min read

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Sprinklr Achieves Gold Sustainability Rating from EcoVadis

Sprinklr today announced that it has received a Gold sustainability rating from EcoVadis, the world’s most trusted provider of business sustainability ratings.

December 1, 20215 min read

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Sprinklr Announces Date of Third Quarter Financial Results

The company’s third quarter of fiscal 2022 financial results will be released after market close on Thursday, December 9, 2021.

November 18, 20215 min read

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The Total Economic Impact Study of Sprinklr Modern Care Shows 210 Percent Return on Investment

Forrester study shows how Sprinklr Modern Care can drive millions of dollars in cost savings with advanced AI and automation for customer service agents.

November 16, 20215 min read

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Unified CXM Company Sprinklr Unveils AI Studio

Sprinklr introduced Sprinklr AI Studio, a new capability in Sprinklr Modern Research that empowers users to easily create and customize AI models without writing code.

November 10, 20214 min read

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Sprinklr Introduces AI Studio: No-Code Machine Learning for Increased Productivity and Real-Time Insights

Sprinklr AI Studio is a new capability that empowers users to easily create and customize AI models without writing code.

November 9, 20215 min read

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Sprinklr Announces Early Lock-Up Release

Sprinklr Announces Early Lock-Up Release

November 3, 20215 min read

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Sprinklr Named to Inc.’s 2021 Best-Led Companies List

Sprinklr been named to Inc.’s prestigious first annual Best-Led Companies list — a data-driven list of U.S.-based companies with the strongest management excellence.

November 2, 20215 min read

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Sonos Triples Return on Advertising Spend with Sprinklr

Sonos increases revenue and achieves the best performing quarter in the company’s history using Sprinklr's Unified-CXM platform.

October 28, 20215 min read

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Sonos Triples Return On Advertising Spend With Sprinklr

As a result of unifying and optimizing its marketing campaigns with Sprinklr, Sonos tripled return on ad spend.

October 28, 20214 min read

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Sprinklr CEO Ragy Thomas - Unified CXM Could Be The Next Big Thing

Sprinklr CEO/Founder Ragy Thomas explains why unified customer experience management (Unified-CXM) is crucial for every company in any industry.

October 28, 20215 min read

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Sprinklr Industry Benchmarking Reports Reveal Best Practices for Improving Digital Customer Experiences

Sprinklr unveiled its Industry Benchmarking Reports for Digital Unified-CXM.

October 25, 20215 min read

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Sprinklr Recognized With Cigna Well-Being Award

Sprinklr is the recipient of the Cigna 2021 Well-Being Award for demonstrating a strong commitment to improving the health and well-being of Sprinklr employees.

October 14, 20215 min read

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Sprinklr Introduces the Next Generation of Unified Modern Care for Faster Service, Engagement at Scale, and Increased Revenue

New Sprinklr Modern Care innovations provide companies with the ability to unify the agent and customer experience across channels in one platform.

October 4, 20215 min read

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Introducing Sprinklr Complaints Management for Australia’s Regulatory Guidance 271 Requirements

Sprinklr Complaints Management is built to help banking, financial services, and insurance companies comply with Australia’s Regulatory Guidance 271 (RG 271) requirements.

October 4, 20215 min read

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Forbes Ranks World’s Most Influential CMOs, Featuring Preeminent Chief Marketing Officers Who Are Challenging the Status Quo to Create Lasting Impact

Developed with primary research from Sprinklr and data from LinkedIn, the World’s Most Influential CMOs list for 2021 provides a comprehensive look at the top marketing leaders who are challenging the status quo.

September 29, 20215 min read

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Forbes World's Most Influential CMOs 2021

This is the fifth year in a row that Sprinklr was the primary research partner for the Forbes World's Most Influential CMOs list.

September 29, 20215 min read

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Sprinklr CEO Ragy Thomas Attributes His Tech Company’s Success To Having A ‘Happier’ Workforce

Ragy Thomas, CEO and Founder of Sprinklr, says the company's mission is to “enable every organization on the planet to make their customers happier."

September 28, 20214 min read

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Sprinklr Achieves AWS Government Competency Status

Sprinklr has achieved has achieved Amazon Web Services (AWS) Government Competency status. This reflects Sprinklr’s expertise in delivering a unified platform that leverages AWS services to address specific public sector needs.

September 27, 20215 min read

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Why This Software Entrepreneur Says Being Happy Is His Superpower

Ragy Thomas, the founder and CEO of Sprinklr, believes optimism is key to solving problems.

September 22, 20215 min read

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The Human Factor with Sprinklr CEO/Founder Ragy Thomas

Eric Schurenberg, Chief Executive Officer at Mansueto Ventures, home of Inc. and Fast Company, chats with Sprinklr CEO/Founder Ragy Thomas.

September 20, 20215 min read

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Global Study Reveals Over 90% of Organizations are Missing Key CXM Capabilities to Drive Business Results

Sprinklr released the results of its study conducted by Forrester Consulting to explore how decision makers are using data insights to deliver better customer experiences.

September 15, 20215 min read

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Sprinklr: Can 'Soup to Nuts' Run the Front Office?

Tiernan Ray of The Technology Letter writes about Sprinklr's Unified-CXM platform.

September 14, 20215 min read

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Sprinklr Introduces Modern Research Lite

Modern Research Lite is the easiest way for global brands to trial a lightweight version of Sprinklr Modern Research capabilities.

September 10, 20215 min read

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Sprinklr Announces Second Quarter Fiscal 2022 Results

Sprinklr Announces Second Quarter Fiscal 2022 Results

September 9, 20215 min read

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Sprinklr Announces Date of Second Quarter Financial Results

Sprinklr Announces Date of Second Quarter Financial Results

August 24, 20215 min read

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Sprinklr named a leader in The Forrester Wave™: Social Suites, Q3 2021 report

Sprinklr named a leader in The Forrester Wave: Social Suites, Q3 2021 report by offering a formidable and intensely customizable unified platform.

August 10, 20212 min read

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Sprinklr Named a Leader in Social Suites Evaluation Q3, 2021 by Independent Research Firm

Sprinklr is named a leader in The Forrester Wave™: Social Suites, Q3 2021 report.

August 9, 20215 min read

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Continente, Portugal’s Leading Food Retailer, Selects Sprinklr to Accelerate its Customer Experience Strategy

Continente – Portugal’s largest food retailer – is using Sprinklr to support its long-term engagement strategy.

July 29, 20215 min read

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Mashreq, One of the UAE’s Best Performing Banks, Selects Sprinklr to Drive Unified Customer Experiences

Mashreq – one of the leading financial institutions in the UAE – is using Sprinklr to advance its customer-centric strategies.

July 27, 20215 min read

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Sprinklr on Fortune's Best Place to Work in NYC list

Sprinklr is on Fortune's Best Place to Work in NYC list

July 15, 20212 min read

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Sprinklr Announces Closing of Initial Public Offering

Sprinklr Announces Closing of Initial Public Offering

June 25, 20215 min read

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From Social Media Roots To Customer Experience Management, Sprinklr’s IPO Ambitions Come To Fruition

New York-based Sprinklr debuted on the New York Stock Exchange under the ticker symbol CXM.

June 23, 20215 min read

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Sprinklr CEO on the company’s public debut

Sprinklr founder and CEO Ragy Thomas joins “TechCheck” to discuss the company’s debut on the NYSE.

June 23, 20212 min read

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Sprinklr Announces Pricing of Initial Public Offering

Sprinklr Announces Pricing of Initial Public Offering

June 22, 20215 min read

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Merkle and Sprinklr Expand Partnership

Merkle, a leading, data-driven, technology-enabled performance marketing agency is expanding its partnership with Sprinklr by offering support to clients in the Netherlands.