All Sprinklr News

Philippe Peter, Director of Solutions Specialists Europe at Sprinklr, writes about the benefits AI brings to customer service.

Sprinklr Source interview with Sprinklr Co-CEO Ragy Thomas

Sprinklr proposes a new way to deliver enterprise-wide customer experience.

During Sprinklr's earnings call, Ragy Thomas, Founder & Co-CEO of Sprinklr, discussed Sprinklr's vision and focus on customer service/CCaaS.

To get a sense of how often tech brands have mentioned AI on various social platforms, Digiday asked Sprinklr to analyze paid and organic content posted in 2024.

Sprinklr Announces Date of Second Quarter Financial Results

Sprinklr data shows the most talked about athletes across social media.

Sprinklr data highlights the excitement around French Olympic swimmer Leon Marchand.

The report highlights Sprinklr’s capabilities including AI across all touch points, omni-channel support, deep insights, and workflow automation.

Africa’s leading e-commerce platform, Jumia has announced a partnership with Sprinklr to help it elevate the customer experience.

Sprinklr CTO Amitabh Misra shared insights into the company’s commitment to integrating AI into its products.

Amitabh Misra, Chief Technology Officer at Sprinklr, emphasized the rapidly evolving AI landscape and its potential to drive transformative change.

Sprinklr's Paul Herman shares his take on current CCaaS challenges and what needs to be done to tackle them.

The Paris Olympics, Wimbledon, Euro 2024: They’re all lighting up social. But what are people saying?

Sprinklr released the results of a Forrester Consulting Total Economic Impact (TEI) Study, examining the potential return on investment (ROI) for customers using Sprinklr Social.

Brands will be able to manage all organic and paid Snapchat content via Sprinklr.

Sprinklr is the first Snapchat partner that helps brands manage all organic and paid Snapchat content in one place​.​​ ​

According to the Forrester report, “Sprinklr boasts the most feature-complete solution, bar none.”

The 12th annual Forbes World’s Most Influential CMOs list recognizes 50 chief marketers. Sprinklr is the primary research partner for creating the Forbes list.

Sprinklr has a new co-CEO Trac Pham

The partnership spans both Reddit’s Data API as well as its Advertising API, which is now open with Sprinklr as the first official partner.

Sprinklr announced the appointment of Trac Pham as Co-Chief Executive Officer, effective immediately.

Sprinklr named a Strong Performer in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024 report.

Sprinklr Named a Leader in the 2024 Gartner® Magic Quadrant™ for Content Marketing Platforms for the Fifth Consecutive Year.

Sprinklr Announces Date of First Quarter Financial Results

The offering allows businesses to build unique digital twins for service, sales, marketing, and other departments, which work together.

Sprinklr Founder and CEO Ragy Thomas 'bets the company' on its moonshot digital twin technology that emulates a whole customer's organization, with AI assistance, to complete CX tasks.

Sprinklr has introduced a new slate of artificial intelligence tools aimed at helping companies provide enhanced customer experiences.

Sprinklr releases a host of innovations across the Sprinklr Unified-CXM platform that will help customers unlock the power of AI for exceptional customer experiences.

Sprinklr Surveys competes directly in the CFM market and integrates solicited customer feedback with Unified-CXM data for enterprise clients.

Digital Twins aspire to radically increase enterprises’ capacity to get work done and provide exceptional customer experiences.

Sprinklr Publishes Inaugural ESG Sustainability Report.

Sprinklr recently announced a partnership with the Department of Digital Ajman (DDA).

Sharma has joined Sprinklr as vice president and global head of product strategy.

The partnership builds on the LinkedIn functionality that allows individuals to send direct messages to businesses with pages on the social media network.

Sprinklr holds an event in Madrid to explain the value of its Unified-CXM platform.

Louisiana State University (LSU) chose Sprinklr Insights to help strengthen its social media presence.

CX Today names Sprinklr a top conversational intelligence vendor.

Amitabh Misra is Sprinklr's new Chief Technology Officer (CTO). Misra will lead all R&D teams across the globe including product and engineering at Sprinklr.

Surging success in CCaaS has prompted a shake-up at Sprinklr

Planet Fitness used Sprinklr AI+ to streamline social media management and empower their service teams with personalized communication tools.

Sprinklr announced a strategic partnership with Tech Mahindra.

Sprinklr is continuing its expansion in the middle eastern market with the launch of a local data hosting solution for the Sprinklr platform in the Kingdom of Saudi Arabia (KSA) hosted on the Google Cloud.

Sprinklr Signs Statement BT Deal, Follows Up Huge Deutsche Telekom CCaaS Win

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, announced today that BT has selected Sprinklr as a strategic customer service partner.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company’s fourth quarter and full year fiscal 2024 financial results will be released after market close on Wednesday, March 27, 2024. The company’s earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com.

Sprinklr CEO/Founder Ragy Thomas spoke with Gulf Times at Web Summit Qatar 2024.

Mr. Harvey will lead a unified global customer organization, including all sales and services teams, to accelerate go-to-market efficiencies and better serve customers.

Mr. Pham will work cross-functionally on orchestrating Sprinklr’s operating rhythm and lead planning efforts with a focus on continuing to improve go-to-market strategy.

Spanish news article explains how Sprinklr is expanding in Spain working with clients such as BBVA and Vueling.

Sprinklr's Rohit Munjal, CHRO- APJI, explains how organizations can build and scale a high-performing team.

India's Economic Times explains Sprinklr's background and how the company is disrupting the enterprise software industry with Unified-CXM.

Sprinklr is launching Conversational AI+ in Sprinklr Service.

Global surfaces leader leverages Sprinklr’s AI-powered unified to create consistent, engaging experiences for customers on every channel.

Global surfaces leader selects Sprinklr to create consistent, engaging experiences for customers on every channel.

New partnership will help brands in the DACH (Germany, Austria, and Switzerland) transform their businesses with Sprinklr Service.

Sprinklr announces date of third quarter fiscal year 2024 financial results.

Sprinklr and WPP partner to support global brands with AI-powered customer experience management solutions.

Together, WPP and Sprinklr plan to create AI solutions to help global clients deliver more personalized and consistent experiences.

Sprinklr provides unified customer experience management software to help companies maintain strong relationships with their customers.

Vueling, a Spanish airline, has selected the Sprinklr platform to optimize the customer experience across every digital channel.

BBVA, a Spanish multinational financial services company, has selected Sprinklr to help manage its customer experiences across social media channels.

Sprinklr officially launches Middle East-based growth hub.

Sprinklr announced the appointment of Scott Harvey as executive vice president of customer operations.

Maas will focus on new logo business growth through direct sales, accelerating existing opportunities across top European brands, and expanding Sprinklr's partner program.

Release 18.8 empowers customer service, marketing, sales, and social teams with new AI-powered enhancements.

Sprinklr CEO/Founder Ragy Thomas speaks to Yahoo! Finance about the company's Q2 earnings