Can't find what you're looking for?

Ask a question

Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (5.4K)

SH
Manage Columns in Production Dashboard

In this article, you will learn how you can manage columns in your Production DashboardEnable/disable columns in production dashboardsNavigate to the Production Dashboard List or Kanban ViewFrom the Dashboard Bar of the Production Dashboards window, click the Manage Columns icon. Select the Colum

Manage Production Dashboards

Production Dashboard

customize columns

Knowledge Base Article

 • 

Manage Columns

SH
How to Setup Golden Test Set?

Before you start, See How to Create Intent Models?Steps To set up Golden Test Set Click Manage Set to add the expressions for intents.​Next, on the Golden Test Set window, you will see a list of all the intents present in the model for which you can add the test expressions. Click the Edit Test Set

Knowledge Base Article

 • 

Set Up NLU Based Intents

SH
Product Recommendation Node

OverviewProduct Recommendation node is used to provide personalized suggestions or recommendations to users based on their preferences or needs. The Product Recommendation node enhances the user experience by assisting customers in finding suitable products or services, increasing engagement and imp

Knowledge Base Article

 • 

Nodes in a Dialogue Tree

SH
Asset macros

Using macro, you can take an action or a set of actions on entities which help to automate tasks & reduce manual efforts. You can apply Asset macros on assets to take multiple actions on an asset the same way you can with other entity types. This article helps you with the steps to apply multip

Apply actions using asset macros

Apply macros on assets

Asset macros

Knowledge Base Article

 • 

Asset classes with macros

SH
Monetise X Videos from Sprinklr

Sprinklr allows you to monetise your owned content published as Video posts. You can claim ownership of your content around the globe, and get control on the access to use and post your owned content on Social Media channels like Facebook, Youtube & X. Account set up for monetisationThe X accoun

Knowledge Base Article

 • 

Advanced capabilities

SH
Manage Threaded Tweets

X thread lets you add additional context, an update, or extend a point by connecting multiple Tweets together. This article will cover the steps and guidelines on how to preview X threads in engagement dashboards and editorial calendar. X Threads in Engagement DashboardsCreate an Outbound Column in

Knowledge Base Article

 • 

Advanced capabilities

SH
X Pro Media

This document provides information for the X Pro Media accounts, which provides whitelisted applications to use advanced capability for videos on X. You can now use enhanced media privileges in Sprinklr with this direct integration to X Pro Media API, this article covers details on the same.Key Feat

Knowledge Base Article

 • 

Advanced capabilities

RS
Sprinklr Insights: 19.11.1 Capabilities and Enhancements

Sprinklr Insights' latest 19.11.1 Patch release introduces a range of exciting new capabilities to empower your business to create more meaningful customer experiences across all touchpoints. Here are the key features included in Sprinklr Insights' latest release:Sprinklr InsightsSprinklr

Knowledge Base Article

 • 

19.11.1 Patch (Dec 3-18, '24)

RS
Presentations in Advocacy

IntroductionWith the latest updates in the Sprinklr platform, you now have the ability to use Advocacy as a data source for your presentations. Advocacy is now integrated as one of the data engines, enabling you to incorporate advocacy reporting data into your PowerPoint presentations. This feature

Knowledge Base Article

 • 

Analytics/Reporting (Advocacy)

SH
How to Manage Custom Metrics in Reporting

Similar to the standard metrics used in reporting widgets, you can create your own metrics across all reporting dashboards within Sprinklr. You can use these metrics to collect and analyze data that reporting doesn't automatically track. Custom metrics offer much more dynamic reporting capabili

Knowledge Base Article

 • 

Manage Custom Metrics

SH
Troubleshooting Ads Custom Metrics

Points to be noted:Strategy group metrics can't be incorporated with other metrics.

Knowledge Base Article

 • 

Troubleshooting Custom Metrics

SH
User Generated Content Asset Macros

Macros are used to execute multiple actions on an entity with a single click. Macros can be used to make multiple changes to entities at once, creating efficiencies in your workflows.You can apply User Generated Content Asset macros to assets to take multiple actions on a UGC asset the same way you

Knowledge Base Article

 • 

Asset classes with macros

SH
Story Tags in Media Monitoring & Analytics

Media Monitoring & Analytics (MM&A) enables you to tag a story or create a new story tag option. This is extremely useful as the story tags can be used as a filter in order to include or exclude specific stories. Story tags can also help you categorize stories and analyze these categories to

Knowledge Base Article

 • 

Tagging related

RS
Create a CTA URL Template for WhatsApp Business

Your customers might hesitate to click on raw URLs that contain lengthy or obscure strings when they receive text messages. In such cases, you may prefer to send an interactive message with body text and a call-to-action (CTA) URL button. These CTA URL buttons enable you to link any URL to a button,

Knowledge Base Article

 • 

CTA URL Templates

SH
Add a Haptik Account

Haptik is an Intelligent Virtual Assistant solution that enhances customer experience and drives ROI for different brands. By adding your Haptik account directly into the platform, you can extend your brand's audience and engage with even more users from a single, unified platform. Once Haptik

experience:space

article:howto

Haptik Account

Haptik Client Name

+5

Knowledge Base Article

 • 

Haptik

SH
How to Apply Volumatic Ads Benchmarks using Paid Rules

To Tag an Advertising Campaign via Rule EngineClick the New Tab icon . Under the Sprinklr Marketing - Advertising tab, click Manage Rules within Optimize.Click Create New Rule in the top right corner of the Rule Engine window.Follow th

Knowledge Base Article

 • 

Tag Campaigns with Advertising Benchmarks

SH
Manual addition of Article in Media Monitoring & Analytics

Media Monitoring & Analytics (MM&A) allows you to manually add articles from various online sources. The Add article feature enables you to add any document into our system which is hosted online by its own URL address. This gives you the ability to include content that is not already within

Knowledge Base Article

 • 

Additional support in MM&A

SH
Using Cost & Rate Ads Benchmarks in Ads Manager Analytics

To Analyze Benchmarks in Ads Manager AnalyticsClick the New Tab icon. Under the Sprinklr Marketing - Advertising tab, click Ads Manager within Analyze.On the Ads Manager window, click the View and Edit icon alongside the desired Campaign.In the Edit window to the right, click Analytics from the far-

Knowledge Base Article

 • 

Analyze Cost & Rate Benchmarks

SH
Troubleshoot Export Problems in Ads Reporting

In this article, you will learn about the following topics:-You are not receiving the export by Email or Platform notifications.Notification PreferencesSender Field in Scheduled Export SettingsAn export report fails.Widget in dashboard is not loadingDashboard is a single tabbed dashboard (no section

Knowledge Base Article

 • 

Troubleshooting & FAQs

RS
Troubleshooting Guide for Unified Analytics

Some Common Facts on Unified Analytics You might experience a slight discrepancy between the source reports (Social Analytics/Paid) and Unified Analytics as Unified Pipeline runs every 6 hours. To help you better understand if the Unified data is up-to-date, we have added a notification mentioning t

Knowledge Base Article

 • 

Advanced Use Cases