Sprinklr Service Pricing & Plans

A digital-first, proactive customer service solution. Kickstart your 30-day free trial. No credit card required.
$249per seat/month
Billed annually. Best suited for growing teams looking to enhance their customer service.


15+ channels including email, voice, social media, review sites
Omnichannel inbox
Ticket forms and views
AI chatbots
Knowledge base

Automation, AI and Insights

Ticketing and skill-based routing automation
Guided paths
Canned responses and quick actions
SLA and business hours
Apps and integrations
APIs and webhooks


5+ curated reports
Persona-specific dashboards

Here's why you need to choose Sprinklr Service today


Conversational AI Chatbots

Improve self-service by 150% with Conversational AI bots designed to handle complex scenarios, reducing the need for human agents.


Built-in Premium Analytics

Built-in premium analytics to make smarter business decisions with out-of-the box reports, dashboards, custom metrics and reporting.


Omnichannel Coverage

Connect to 30+ channels across email, voice, social media and review sites and provide stellar customer service for your customers.

AkzoNobel logo
How a unified contact center solution helped AkzoNobel UK reduce response times by 80%
AkzoNobel Insights Image

Offering proactive support with a streamlined care center

AkzoNobel UK now provides social customer care for 6 different brands and 19 different accounts across 6 social channels, all from a single contact center solution.

Increasing engagement by 172%

By supporting customers across every step of their journey, AkzoNobel UK has seen a steep increase in interactions, positive sentiment, and even earned reach.

Decreasing average response times by 80%

Sprinklr cut their average response time from 5 hours 42 minutes to 70 minutes, all in a single year, leading to improved sentiment and happier customers.


Frequently asked questions