A digital-first, proactive customer service solution.
Enterprise
Custom CCaaS Solution
Channel-less Service
Agent Productivity
Planning and Insights
Self-service
Additional services
Here's why you need to choose Sprinklr Service today
Conversational AI Chatbots
Improve self-service by 150% with Conversational AI bots designed to handle complex scenarios, reducing the need for human agents.
Built-in Premium Analytics
Built-in premium analytics to make smarter business decisions with out-of-the box reports, dashboards, custom metrics and reporting.
Omnichannel Coverage
Connect to 30+ channels across email, voice, social media and review sites and provide stellar customer service for your customers.
How a unified contact center solution helped AkzoNobel UK reduce response times by 80%
Offering proactive support with a streamlined care center
AkzoNobel UK now provides social customer care for 6 different brands and 19 different accounts across 6 social channels, all from a single contact center solution.
Increasing engagement by 172%
By supporting customers across every step of their journey, AkzoNobel UK has seen a steep increase in interactions, positive sentiment, and even earned reach.
Decreasing average response times by 80%
Sprinklr cut their average response time from 5 hours 42 minutes to 70 minutes, all in a single year, leading to improved sentiment and happier customers.