CRISIS MANAGEMENT

Respond to crises up to 3 times faster

Proactively identify, understand and respond to emerging risks and crises. Nurture trust and build a resilient brand.

The world’s leading brands trust Sprinklr

Safeguard your brand with AI-powered crisis management

A brand’s reputation is one of its most valuable assets. Crises destroy value and damage reputation, leading to loss of trust among customers, investors, and stakeholders. Proactively detect and respond to crises and protect your brand at all times with a comprehensive crisis management solution.

WHY SPRINKLR

The most comprehensive crisis management solution

Unmatched channel coverage

Effortlessly monitor across 30+ social and digital channels, 400K+ media sources, 1B+ websites and review sites to listen to customers in real time.

Unparalleled AI

Filter out minor fluctuations and identify potential crises in nascent stages with generative AI and specialized AI models fine-tuned to your industry.

Setup and go-live in minutes

Get up and running in minutes with an intuitive four-step setup. It is as simple as choosing your brand, selecting the relevant crisis categories, customizing alerts, and adding project details.

Proactively manage brand reputation and mitigate risks

Don’t miss out on critical brand mentions and identify potential threats before they escalate into crises. Leverage Sprinklr's AI-powered solution to strategize and respond in real time.

Monitor crises across all customer touchpoints in just a few clicks

Track brand mentions and engagement across 30+ social and digital channels, 400K+ media sources, 1B+ websites and review sites with an intuitive gen-AI powered four-step setup.