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Publish to WordPress Account

In this article, we will cover the steps to add a new custom field in Sprinklr. Sprinklr supports direct scheduling and publishing to WordPress. With direct publishing, you can publish WordPress blogs directly from the platform.Steps to Publish to WordPressClick the New Tab icon .&nbs

experience:space

Publish to WordPress

channel:wordpress

article:howto

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Knowledge Base Article

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WordPress

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Sprinklr Marketplace UX for Adobe Analytics Integration

This article will assist you with the new marketplace UX for Adobe Analytics connectors.To Manage Permissions for New MarketplaceClick the New Tab icon. Under the Platform Modules, click All Settings within Platform Setup.In the Platform Settings window, select Workspace Roles or Global Roles within

Integrations

New Marketplace

#integrations

Adobe Analytics

Knowledge Base Article

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Adobe

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Use Cases of AI Creative Insights

SUMMARYThis article covers the use cases and value of AI-Powered creative insightsPersonasThe Ads Media Manager wants to be able to see how many ads are aligned and not aligned with the individual best practiceThe Media Manager wants to be able to see which element is working best for different cont

Knowledge Base Article

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Getting Started

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Create a column for Instagram by Media type

This article tells you about how you can select photo, video, carousel and reel as media types for an Engagement Column containing posts of an Instagram Account.StepsClick on the New Tab icon in Sprinklr. Under the Sprinklr Social tab, click Engagement Dashboards within Engage.In the Engagement Dash

Knowledge Base Article

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Create an Instagram Column in Engagement Dashboard

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Order of Day of Week based on configuration in Custom Interval Settings on Reporting Dashboard

This feature allows users to customize the start of the day, week, month, and other intervals to better align with their organization’s schedules. You can now define the week's start day, set the working day's beginning, and choose custom intervals for months and quarters. These options enable you t

Knowledge Base Article

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Ability to set Different Work Week

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Add xAI as a Provider in AI+ Studio

This guide provides step-by-step instructions on integrating xAI as a provider in AI+ Studio using the Bring Your Own Key (BYOK) integration method.PrerequisitesBefore you begin, ensure the following requirements are met: Permissions: You must have Edit, View, and Delete permissions for AI+ Studio.N

Knowledge Base Article

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Add Support for xAI

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Bulk Create/Update Cases Using Data Flow Pipeline

This article provides detailed steps for creating and updating cases in Sprinklr using an Excel file template with the help of data flow pipelines. It covers the mandatory fields required for case creation and updates and highlights non-editable system fields. By following this guide, you can effici

Knowledge Base Article

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Bulk Create/Update Cases

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Cross-Product & Unified Platform: 19.2 Capabilities and Enhancements

Check out the new enhancements (Cross-Product & Unified Platform) that Sprinklr brings to you in its 19.2 Release.

Knowledge Base Article

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19.2 Release (Feb 17-25, '24)

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Add Support for Google Vertex

Within the “Providers and Models Settings” section, you can integrate and manage Google Vertex using two primary methods: By Sprinklr's provided keys By Own Keys Note: Fine-tuning for Vertex Models in AI+ Studio is currently unavailable.Below is a detailed guide on how to set up and utilize Vertex t

Knowledge Base Article

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Add Support for Google Vertex

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Running Connector from a Standard Entity's Record Manager

Sprinklr allows Data Connectors to be configured and executed using a Global Call-to-Action (CTA). This setup ensures seamless execution while enabling users to perform actions in bulk. ​Configuring Data Connectors through Global CTAHere is an explanation of key configurable fields for running a Dat

Knowledge Base Article

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Running Connector from a Standard Entity's Record Manager

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Reference Guide for Sprinklr Marketing

Welcome to Sprinklr Marketing. This is your go-to guide with essential resources to get you started. Getting Started with MarketingLaunch your digital marketing campaigns and implement your use cases in Sprinklr Marketing.Quick Start Guide  Glossary  Setting up Users and User groupsSprinklr provides

Knowledge Base Article

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Reference Guide for Sprinklr Marketing

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Import Multiple Exclusion Locations

Overview You can now import multiple exclusion locations in Ads Composer for Facebook.  To Import Multiple Exclusion Location Navigate to Ads Composer.                                                                          Input Facebook Paid Initiative details including adding your Facebook Ad Ac

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Google Analytics

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New Marketplace UX for Google Analytics Integration

This article will assist you on the new marketplace UX for Google Analytics connectors.Internal NoteTo access New Marketplace in your respective environment, enable the following Dynamic Property:Partner-level - NEW_MARKETPLACE_ENABLEDClient-level - v3MarketplaceEnabledAdditionally, to enable connec

Integrations

Google Analytics

New Marketplace

#integrations

Knowledge Base Article

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Google Analytics

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View Reporting on Tasks

For ease of assessing the operations and productivity of your team members, Sprinklr arms you with the ability to report on the task completion date and duration. For the same, an option of Completion Date has been added as a column in the Production Dashboard which appears by default upon the succe

Reporting

Knowledge Base Article

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Advanced Use Cases

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Create engagement column for Instagram direct messages

You can view all the direct messages on your Instagram account using the engagement columns. Here we list out the steps on how to create such columns.Steps to create column for Instagram Direct MessagesClick the New Tab Icon . Under the Sprinklr Social tab, click Engagement Dashboards within Engage.

Knowledge Base Article

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Create an Instagram Column in Engagement Dashboard

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Workflow Engine Permissions

To ensure that the users on the Sprinklr platform are set up with the appropriate access to the Workflow Engine, you need to assign the right set of permissions to their roles.In this article, you can find Workflow Engine Permissions and their respective descriptions.To Assign Workflow Engine Permis

Workflow Engine

Permissions

Knowledge Base Article

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Workflow Engine Basics

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Sprinklr Service: 18.2 Capabilities and Enhancements

Sprinklr's latest release offers exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!Navigation TipsRead through the release notes below or click on a Product title to 

Modern Care

18.2 Release

release_note

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v18.2 Winter Release (February)

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Sprinklr Insights: 18.2 Capabilities and Enhancements

Sprinklr's latest release offers exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!Navigation TipsRead through the release notes below or click on a Product title to 

Knowledge Base Article

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v18.2 Winter Release (February)

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Create a Column for Instagram Replies

You can reply to a comment on your brand post or reply to a comment where a fan has mentioned your brand and view all the replies using the engagement columns. Here we list out the steps on how to create such columns.StepsClick on the New Tab icon in Sprinklr. Under the Sprinklr Social tab, click En

Knowledge Base Article

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Create an Instagram Column in Engagement Dashboard

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Audience Sharing Permissions

To ensure that new Users in your Sprinklr environment are set up with the appropriate Audience access and capabilities, you'll want to ensure they are granted the right permissions to view and take actions on Audiences within the Audience Manager, which ensures Governance.Audience Manager Permi

Knowledge Base Article

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Permissions