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Annotate Video asset

Sprinklr provides you the ability to annotate video assets within asset manager. Reviewer can highlight a part of asset and mentions users to share feedback. All added annotations would be visible in the notes of the assets. This capability allows users to save time and promote efficient workflows.

DAM - SES

Annotate Video asset

Video asset Annotation

Social - SES

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Knowledge Base Article

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Advanced Capabilities

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Compose TikTok Pulse Ads

TikTok Pulse is a contextual targeting product that allows you to show ads after the hottest content at a fixed CPM. It is only available for Reach & Frequency ads. To help brands be on the pulse of entertainment and culture on TikTok, TikTok Pulse lets advertisers place their brand next to the

TikTok Pulse Ads

Knowledge Base Article

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TikTok Advanced Capabilities

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Create rules in Visual Insights

Sprinklr provides you the capability to create rules based on the following visual dimensions –ObjectsScenesActivitiesGenderPhoto brandsSentimentsPhoto Inappropriate ContentIn this article, we will use the Photo Inappropriate Content dimension as an example to understand how rules are created in Vis

Create Rules in Visual Insights

Knowledge Base Article

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Create Rules in Visual Insights

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Volumetric Alerts for Product Insights

An effective early warning system triggering alerts when a pre-defined specific threshold criterion is met ​The new Listening alert module covers alert configuration for all the data powered by the Listening data source. The following modules are covered in the same: Listening Insights alerts Produc

Volumetric Alerts for Product Insights

Knowledge Base Article

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Alerts

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Add Content Placeholders for Advocacy Posts

You will now be able to use placeholders while publishing an advocacy post. With this capability, every advocacy user will be able to autofill certain personalized text when they are sharing posts from the advocacy site.Points to RememberSprinklr will allow content publishers to add a Content Placeh

Advocacy - SES

Placeholders in Advocacy

Social - SES

Knowledge Base Article

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Content Curation

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Track Site Usage with Google Analytics

Site usage tracking refers to the process of collecting and analyzing data about how users interact with the website. It involves capturing and measuring various metrics and user actions to understand how they navigate through the site. ImportanceUser Behaviour Analysis: Site usage tracking allows a

Advocacy - SES

Social - SES

Knowledge Base Article

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Analytics/Reporting (Advocacy)

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Add Corporate Account's Post on the Advocacy Site

Understanding Brand Posts/Corporate Account Posts Brand posts are strategic communications that a company shares on its official social media channels. These posts aim to align with the target audience and strengthen the brand's identity. They encompass announcements, product launches, and a va

Advocacy - SES

Social - SES

Knowledge Base Article

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Content Curation

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How to Create & Manage Boards in Ads Manager

Saved Boards in the Ads Manager allow you to save all the details of an Ads Manager view, including column configuration, column width, and applied filters. By saving a specific view, you will not need to configure a view multiple times manually. Your saved boards can be edited, deleted, or shared f

Knowledge Base Article

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Ad Campaign Optimization

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Introduction to Journey Facilitator

What are customer Journeys?The customer journey is the path a customer or prospect follows when exploring, evaluating, and eventually buying a product or service. It includes every interaction and touchpoint they have with a business before, during, and after the purchase.By understanding and utiliz

Advocacy - SES

Social - SES

Knowledge Base Article

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Journey Facilitator in Advocacy

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Listening Content Links

OverviewWithin Listening, you can create lists of Content Links to use in Listening Insights. With these Content Links, you can easily filter and route messages based on the links used in the body of a message. i.e., if you add www.evoltobor.com to a Content Link, you can filter out all messages sou

Knowledge Base Article

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Advanced Entities & Settings in Listening

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Feedback on Contact Drivers

The Feedback on Contact Drivers feature gives the ability to the user to provide feedback on the Contact Drivers detected by AI. It helps in validating if the detected Contact Drivers are correct or not. It also enables effective reporting and tracking of the Contact Drivers feedback. This feedback

Knowledge Base Article

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Maintaining Contact Driver Models

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Live Chat (Advocacy)

The Sprinklr Advocacy live chat is a communication tool that facilitates messaging between users over the internet. Advocates can utilize this feature to communicate with the support team, seeking assistance with understanding features or addressing any doubts they may encounter while using the advo

Advocacy - SES

Social - SES

Knowledge Base Article

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End Users

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Chord Chart widget

The Chord Chart widget is a visualization that can help users analyze the relationship between two categories. It displays a circular diagram where an arc represents each category, and the chords connecting them represent the strength and direction of the relationship between the categories.Thicker

Chord Chart Widget

Knowledge Base Article

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Types of Widgets

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Publishing on Stack Exchange

Stack Exchange is a large and much trusted online community consisting of 170+ Q&A websites on topics in diverse domains. Each site covers a specific topic, where questions, answers, and users are subject to a reputation award process. The reputation system allows the sites to be self-moderating

Publishing on Stack Exchange

Publishing Answers on Stack Exchange

Publishing Comments on Stack Exchange

Knowledge Base Article

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Stack Exchange

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Create a Folder for Reporting Dashboards

Folders provide a way to organize and group related reporting dashboards together. They can help to make it easier to find the dashboard you're looking for by reducing clutter and improving navigation.Using folders can help to standardize and streamline reporting processes, ensuring that all re

Reporting

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How to access Reporting?

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Clone a Dashboard Widget

Reporting dashboard allows cloning of existing widgets within the same or to some other dashboard, this saves time and helps for easier analysis in many scenarios. For example, your brand manager might create widgets to identify the campaign reach by specific demographics. These widgets could then b

Reporting

Knowledge Base Article

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Set up Reporting Widgets

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Replace a LinkedIn Message Ad Campaign with a Conversation Ad Campaign

Conversation Ads allows you to start conversations with professionals and business decision-makers via LinkedIn Messaging on both desktop and mobile devices. In this article, we will explain how to replace an existing Message ad campaign with a Conversation ad campaign to continue running Message Ad

Knowledge Base Article

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Advanced Use Cases

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X Advertising Parity

Learn about Sprinklr's capabilities on X Advertising that are at par and even better than you can get on the native platform.​Through X Ads in Sprinklr, you can advertise to an audience of more than 535 million global monthly active X users (https://business.x.com/en/advertising.html) allowing

Knowledge Base Article

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Advertising Channel Parity

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Pinterest Segmented Ads Reporting

Breakdown Reports allow you to view the breakdown of a particular measure by its category for a specified date range. In this article, we will take you through the different breakdowns available in Ads Reporting for Pinterest. For example, How to track which segment of your audience is performing be

Knowledge Base Article

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Reporting & Analytics

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EU Member Targeting Restrictions for LinkedIn

As of December 15, 2021, LinkedIn has restricted European Union (EU) member targeting for new Sponsored Messaging campaigns. This is due to the ruling released by the European Court of Justice (ECJ) on November 25, 2021, determining that native inbox advertising requires direct marketing consent und

Knowledge Base Article

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Troubleshooting & FAQs