Can't find what you're looking for?

Ask a question

Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (953)

SH
Dual Axis Multiple Metrics widget

The Dual Axis Multiple Metrics widget, similar to the Dual Axis widget, is a type of graph that displays two or more (up to 4) sets of data on the same plot, with each set of data having its own Y-Axis. This allows you to compare two different types of data that have different units of measurement,

Insights

Dual Axis Multiple Metrics Widget

Knowledge Base Article

 • 

Types of Widgets

SH
Location Analysis widget

A Location Analysis Widget is a graphical representation of data that can be used to visualize the Location distribution of a particular metric. It also provides a distribution of Sentiment in a stacked form. To create a Location Analysis widgetTo plot a Location Analysis widget, you can use any exi

Insights

Location Analysis Widget

Knowledge Base Article

 • 

Types of Widgets

SH
Text widget

The Text widget is a visualization widget that simply displays formatted text in a textbox form.The widget provides various standard formatting functionalities, including text formatting, Fonts, and the option to insert an image. It can be used to display a message or note on the dashboard.To create

Text Widget

Insights

Knowledge Base Article

 • 

Types of Widgets

SH
Title widget

The Title widget is a visualization widget that displays a title or heading for a specific section or page of the dashboard. It is typically used to provide context and information about the data being presented on the dashboard.A Title widget can be placed at the top of a dashboard page or section

Insights

Title Widget

Knowledge Base Article

 • 

Types of Widgets

SH
Link Preview widget

The Link Preview widget is a data visualization tool used to display links in card format. It allows users to quickly view key information about a link without having to click on it, making it a useful tool to directly see which websites contribute more to the total dataset.The card typically displa

Insights

Link Preview Widget

Knowledge Base Article

 • 

Types of Widgets

SH
Language Analysis widget

A Language Analysis Widget is a graphical representation of data that can be used to visualize the Language distribution of a particular metric. It also provides a distribution of Sentiment in a stacked form. To create a Language Analysis widgetTo plot a Language Analysis widget, you can use any exi

Insights

Language Analysis Widget

Knowledge Base Article

 • 

Types of Widgets

SH
Create Twitter Audience Studies

As a brand owner, you may struggle to find out the habits, lifestyles, interests, and likes or dislikes of your target audience. What are the habits and lifestyle choices of my audience? Which channel of communication does my audience prefer? What are the demographics of my target audience? Audience

audience study

Insights

Audience Insights

Knowledge Base Article

 • 

Create Audience Studies to understand your audience better

RS
Create an Image Type Post in Advocacy

Image Type posts are the type of posts that contain an Image that was explicitly added by the publisher using either the Digital Asset Manager or by manually uploading the image from the computer. How Media Type (Image/Video) posts are different from Link Type The most striking difference between a

Advocacy - SES

social

Social - SES

Knowledge Base Article

 • 

Content Curation

RS
Boosting Recommendations for Organic Posts in the Editorial Calendar within Distributed

The feature identifies which organic posts are most suitable for boosting to increase engagement and ROI. This feature automatically evaluates posts against a set of rules and recommends posts for boosting every six hours. Use CasesA marketing team wants to maximize the reach and engagement of their

Distributed User

social

Boost Recommendations in Distributed

Social - SES

+3

Knowledge Base Article

 • 

Publishing & Calendar (Distributed User)

SH
Troubleshooting the Assignment Issues

Sprinklr's Unified Routing system is designed to be highly efficient, but there are instances where it may not assign a case to an agent. In these situations, an agent might not receive any cases even as new customer cases continue to populate the work queue. To address these issues, Unified Ro

Service

Knowledge Base Article

 • 

Assignment Failures & Troubleshooting

SH
What is Debug Log?

OverviewDebug logs can provide administrators with helpful insights into the bot's performance, areas for improvement, and any shortcomings by conducting a thorough analysis.Benefits of Debug LogDebug logs assist bot admins in obtaining useful insights into the bot's performance by:Documen

Service

Knowledge Base Article

 • 

Testing Bot Workflows

SH
Change User Password

Admins can change passwords for their users, in cases where the user has locked their account due to multiple incorrect passwords, and the account needs to be reset for the user to access the account. This article lists out the steps for the same.Steps to change user passwordClick the New Tab icon.

social

Knowledge Base Article

 • 

Getting started

SH
How to Apply Dynamic Image Templates to Catalogs

Dynamic Image Templates give you the ability to incorporate desired changes in the product images in one or more product feeds without the need for editing and uploading product feed sheets over and over again. This unique feature offers a way to efficiently change the way product images are display

marketing

Knowledge Base Article

 • 

How to apply DIT on Catalogs

RS
How to Configure the Homepage with Custom Widgets

In this article, you learn to customize the widgets displayed on the home page of the Quality Manager persona app using the record page editor. You can select and configure the specific metrics and information most relevant to your roles and responsibilities.To Configure the HomepageClick the New Ta

Service

Knowledge Base Article

 • 

Getting Started with Quality Management

SH
Boost Organic Posts in Distributed

What is boosting? Boosting is the paid promotion of a post on social media to increase its visibility and reach allowing it to be seen by a wider audience beyond your followers. Sprinklr provides you with the capability to allow distributed users to boost organic content using their Ad accounts

Distributed User

social

Boost Posts in Distributed

Social - SES

+2

Knowledge Base Article

 • 

Publishing & Calendar (Distributed Admin)

RS
Track Content Engagement

This reporting category shows the engagement happening on the content on the Advocacy site, including UGC and Display Content. How to configure Content Engagement widgets Use the Data Source as DAM and apply a filter on Account as Advocacy to get UGC related data like this. You can also add the dime

Advocacy - SES

social

Social - SES

Knowledge Base Article

 • 

Analytics/Reporting (Advocacy)

RS
Sprinklr Service: 19.8 Capabilities and Enhancements

Sprinklr's latest release introduces a range of exciting new capabilities aimed at empowering your business to create more meaningful customer experiences across all touchpoints.

18.5 Release

Sprinklr Service

marketing

Insights

+2

Knowledge Base Article

 • 

19.8 Release (Aug 23 - Sept 1, '24)

SH
Outbound Agent Persona Overview

Outbound Agent Persona provides enhanced usability of the Sprinklr platform with all the items needed for an agent during their conversation with the customers, as well as it helps agents to monitor their performance and increase productivity using persona features which specifically are targeted to

Service

Knowledge Base Article

 • 

Overview of simplified Outbound Agent experience

SH
Home Page

Home Page provides a thorough overview to the agent of his overall performance metrics and the daily tasks that are assigned to him. This helps agents to monitor their daily activity from a single place. In this article we will learn about distinctive features which are included in the home page.   

Service

Knowledge Base Article

 • 

Care Agent Persona - Digital

RS
Editorial Calendar (Advocacy)

Editorial calendar is a visualization tool for planning & organizing all marketing activities. You can customize your Editorial Calendar to monitor advocacy and organic content in a comprehensive view to provide your team insight into content strategy and efficient collaboration. Why Use Editori

Advocacy - SES

social

Social - SES

Knowledge Base Article

 • 

Content Management (Advocacy)