Can't find what you're looking for?

Ask a question

Relevance
Selected Relevance

Category

Published Date :

Lifetime

Selected Lifetime

Conversation Type :

Posts

Selected Posts

Search Results (2.5K)

RS
Offline Conversions - Export Template

For offline conversions, the second screen is that of the Export Template ExportKindly select the import template, that you would like to use, to export the file to your dataset.What are DatasetsDatasets allow you to connect and manage event data from different sources, such as your website, mobile

marketing

Knowledge Base Article

 • 

Offline Conversions

SH
Profile List Change Node in Journey Facilitator

Within a journey, you have the capability to include users associated with the journey in a profile list and/or remove them from it. This feature enhances your control and flexibility in managing user profiles within your journeys.Imagine you're managing a customer onboarding journey for an e-c

article:howto

Service

stage:final

Knowledge Base Article

 • 

Journey Builder

SH
Validate predictions of a new model and deploy

This article aims to provide a comprehensive guide on creating a new model training project for Sprinklr's Text Classifier, which can filter out irrelevant terms for your brand or industry without any manual rule implementation or keyword maintenance. The article will walk you through the entir

Validate Predictions of New Model

Insights

ai studio

Knowledge Base Article

 • 

Validate predictions of the new model and deploy

SH
Google DV360 Ads Reporting Metrics

Leverage this detailed list of all DV360 metrics available in Sprinklr's Ads Reporting to operate the reporting dashboard better. Below is a list of all DV360 metrics, along with their descriptions.DV360 Metric NameSprinklr Metric NameDescriptionActive View: % Measurable ImpressionsGoogle DV360

marketing

Knowledge Base Article

 • 

Metrics

SH
Create a Column for X Replies

Engaging on X through Sprinklr platform allows you to increase awareness and further expand your brand's audience. Within the Sprinklr Engagement Dashboard, you can add Reply as a column type which helps in managing the replies that have been sent through the brand's account. In this artic

social

Knowledge Base Article

 • 

Engage with your fans

SH
Architecture of PCI Compliance

Encryption of secure forms enhances security by safeguarding sensitive customer data during online interactions. This critical security measure ensures compliance with PCI standards, providing robust protection for customer information.Sprinklr Encryption of Secure Forms​Data is first encrypted usin

Service

Knowledge Base Article

 • 

PCI Compliant Secure Forms

SH
Create A Column For Tweets

You can now get a better glance on your tweets, both promoted and unpromoted through engagement dashboards. You can even segregate for promoted tweets, or for different accounts using these X engagement columns. In this article, you will learn how to create such a column for tweets.​Note: To see com

social

Knowledge Base Article

 • 

Engage with your fans

RS
Sprinklr Social: 19.11.1 Capabilities and Enhancements

Sprinklr Social's latest 19.11.1 Patch release introduces a range of exciting new capabilities to empower your business to create more meaningful customer experiences across all touchpoints. Here are the key features included in Sprinklr Social's latest release:Sprinklr SocialSprinklr Mark

marketing

Insights

social

Service

Knowledge Base Article

 • 

19.11.1 Patch (Dec 3-18, '24)

SH
Define Robots Meta Tags to Instruct Search Engines

Enhance the control over the indexing, following, and archiving behavior of knowledge base articles using the "no index," "no follow," and "no archive" tags. These tags offer advanced capabilities for SEO optimization and content management within your knowledge base.​N

Service

Knowledge Base Article

 • 

Robots Meta Tags

SH
Video Commerce

Video commerce improves online conversations by empowering agents to connect with customers on a video call, providing a seamless shopping experience and real-time assistance to customers. Agents can give personalized recommendations to customers and push them one step closer to conversion by adding

Service

Knowledge Base Article

 • 

Video Call

SH
About the Adobe Ads Integration

What is Adobe AnalyticsAdobe Analytics (SiteCatalyst) allows you to see which posts are driving traffic to their website and use the data to gauge the effectiveness of marketing campaigns. However, accurate reporting requires that outbound posts be consistently tagged with the parameters for SiteCat

marketing

Knowledge Base Article

 • 

Getting Started

SH
About Brand Briefs

Brand Briefs are used to give the agency or internal creative team enough information so that they can develop a Brand concept. In this article, you will learn how to add Brand Briefs to a Brand.Attach a Brand Brief to a BrandClick the New Tab icon and select the Brands Product Module, under the Uni

brief templates

marketing

brand briefs

Knowledge Base Article

 • 

Types of Brief Templates

SH
Export an Asset Audit Trail

In asset manager, the audit trail of an asset will contain a log of changes made to the asset, user details who made the changes, and the time when the changes were made. The Audit Log of an asset can be exported as a spreadsheet. This article covers steps to export the audit trail of an asset.Steps

DAM - SES

social

Asset Audit Trail

Social - SES

+2

Knowledge Base Article

 • 

Advanced Capabilities

SH
Advocacy URL Shortener Integration

For each advocacy site, you can set a default URL from our list of URL Shortener partners. You can select an advocacy site and set a default URL shortener to that site. While publishing content on your advocacy site, the shortener is selected automatically. Once your post including a link

experience:space

Publish Content with an URL Shortener

Advocacy Overview Tab

social

+12

Knowledge Base Article

 • 

URL Shortners

SH
Creating a Live Chat Application

You can create a Live Chat application in the Sprinklr Platform. The Live Chat application offers an extensive range of supported languages, including Hindi, Hungarian, Indonesian, Italian, Japanese, Kannada, Korean, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Marathi, Polish, Portuguese, Rom

Service

Knowledge Base Article

 • 

Create Live Chat Application

RS
Sprinklr Copilot for Listening Dashboards

The Sprinklr Copilot for Listening Dashboard is designed to enhance your data analysis experience. It leverages generative AI to deliver key insights in concise, natural language while detecting anomalies, highlighting key trends, and uncovering the root causes of data changes. It leverages all the

Sprinklr Insights

Insights

Updated Article

26.4

Knowledge Base Article

 • 

Sprinklr AI+

RS
Bulk Update of IVR Prompts

This feature enables you to efficiently manage IVR prompts by allowing bulk export and import operations. You can export prompts from selected IVRs into a spreadsheet for easy verification and a comprehensive overview. The exported sheet can then be used to update multiple prompts for different lang

Service

Knowledge Base Article

 • 

IVR Use Cases

SH
Polls Management Overview

The Polls feature is a powerful and interactive tool that allows brands to engage with users. This article delves into the benefits of integrating Polls into community products, unveiling their potential to enhance user engagement, drive data-driven insights, foster community building, and facilitat

Community Builder

Service

Community

Knowledge Base Article

 • 

Polls

SH
How to Customise a layout in Care Console Layout Manager?

The Care Console layout is configurible and can be customised according to the customer's requirements with respect to widgets and tabs repositioning, naming and information regarding them. The customisation can be achieved by understanding the care console layout manager's working and bui

Service

Knowledge Base Article

 • 

Introduction to Agent Desktop Layout

SH
How to Apply Ads Web Analytics to URL Parameter Fields in Ads Manager

This article will cover the application of web analytics from ads composer in the URL parameter field of an ad variant. This is applicable for Facebook channel ads with any of the below two criteria:Any Post Type of Store Visits or Product Catalog Sales ad objective.Collection Ads of any ad objectiv

Paid Web Analytics

marketing

Web Analytics

tracking

Knowledge Base Article

 • 

Apply Web Analytics to URL Parameters Field