Enterprise SMMS: About Sprinklr

An Experience Cloud™:

In the age of the empowered and connected customer, we know that the experience a customer has, at any and every brand touch point matters…a lot.

That’s why Sprinklr offers the world’s only enterprise SMMS Experience Cloud™ technology platform, purpose-built to help large brands create, manage, and optimize valuable social experiences that customers will love on 20+ social channels and brand websites.

Unlike point solutions or disconnected cloud services, only an Experience Cloud™ allows brands to consistently deliver valuable customer experiences at every social touch point.

An Experience Cloud™™:

  • Helps large brands connect with an exploding number of social customer touchpoints
  • Is channel-agnostic with a social core
  • Provides a complete, integrated, and collaborative set of social capabilities for managing social media, brand websites, content, paid advertising, and listening
  • Enables employees of large brands to collaborate across silos in a secure and scalable way
  • Integrates with and extends existing IT investments

Most importantly, an Experience Cloud™ is purpose-built to put the customer experience at the center of the enterprise, where it belongs.

As Maya Angelou once said, “People don’t remember what you said. They don’t remember what you did. They remember how you made them feel.”

With more than 900 employees in 10 countries, serving more than 1,000 brands, we help the world’s largest companies create valuable experiences for their customers every day.

To view our policy on sustainability, please click here.

Sprinklr Burst

20+ Social Channels.

85+ Languages Supported.