In the age of the empowered and connected customer, we know that the experience a customer has, at any and every brand touch point matters…a lot.
Thats why Sprinklr offers the worlds only enterprise SMMS Experience Cloud technology platform, purpose-built to help large brands create, manage, and optimize valuable social experiences that customers will love on 20+ social channels and brand websites.
Unlike point solutions or disconnected cloud services, only an Experience Cloud allows brands to consistently deliver valuable customer experiences at every social touch point.
An Experience Cloud™:
Helps large brands connect with an exploding number of social customer touchpoints
Is channel-agnostic with a social core
Provides a complete, integrated, and collaborative set of social capabilities for managing social media, brand websites, content, paid advertising, and listening
Enables employees of large brands to collaborate across silos in a secure and scalable way
Integrates with and extends existing IT investments
Most importantly, an Experience Cloud is purpose-built to put the customer experience at the center of the enterprise, where it belongs.
As Maya Angelou once said, People dont remember what you said. They dont remember what you did. They remember how you made them feel.
With more than 900 employees in 10 countries, serving more than 1,000 brands, we help the worlds largest companies create valuable experiences for their customers every day.