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Annotate Video asset

Sprinklr provides you the ability to annotate video assets within asset manager. Reviewer can highlight a part of asset and mentions users to share feedback. All added annotations would be visible in the notes of the assets. This capability allows users to save time and promote efficient workflows.

Annotate Video asset

Video asset Annotation

video asset

Knowledge Base Article

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Advanced Capabilities

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Apply Filter or Tune an Asset in the Image Editor

Within the image editor, you are able to adjust the brightness, contrast, saturation, exposure, hue, sharpness, noise, sepia, gamma, and stack blur. Additionally, you may select a filter. Here, we have listed the steps to apply a filter and tune an asset in the Image Editor.Steps to tuning an asset 

Tune Asset in Image Editor in DAM

Apply Filter on Asset in DAM

Knowledge Base Article

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Image Editor

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Automatic Delete Posts On Asset Expiry

Sprinklr provides you the ability to automatically delete live social posts associated with expired contracted assets. This capability is currently supported for Facebook, Twitter, and YouTube. Enable Automatic Deletion Of Posts On Asset ExpiryClick the New page icon  and select Assets under Sprink

post delete

Image asset

Knowledge Base Article

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Advanced Capabilities

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Add a WeChat Account

Adding a WeChat account in Sprinklr allows your team to engage, publish, report, and monitor your brand's WeChat account from the Sprinklr platform.​To Generate AppID and AppSecret Key On the WeChat Public Platform website, log in with your WeChat credentials.On the lef

Knowledge Base Article

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Getting Started

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Adaptive Card in MS Teams

OverviewAn Adaptive Card is a dynamic card that can integrate various elements such as text, speech, images, buttons, and input fields. Key features like Bots in Teams, Message Extensions, and the Bot Framework support these cards. You can design an Adaptive Card template in the Digital Asset Manage

Knowledge Base Article

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MS Teams - Card Templates

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Delete Published Pinterest Pins

Published Pins can be deleted from a Pinterest column in the Engagement Dashboards, allowing your team to delete Pins without needing to access Pinterest natively. Save time by streamlining your Pinterest account management in one place while maintaining security with Sprinklr's account permissions.

Knowledge Base Article

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Deleting Published Pins

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Add a Nexmo Account

Nexmo SMS enables brands to send and receive messages through Nexmo directly from their applications. Nexmo provides a way to communicate with one another domestically and internationally.Within Sprinklr, you can add a Nexmo SMS account and create custom reports, too. With volume, producti

SMS

Journey Facilitator

Knowledge Base Article

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SMS

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Stakeholders communication via Newsletters

With organizations going global and diversifying geographically, communication is the key to running operations successfully. And being a PR professional it is one of your top job functions to keep your executives and your employees up to date about the events that impact your brand and the industry

Knowledge Base Article

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Stakeholders Communication via Newsletters

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Supported operators for Story Query

Below is the list of all the supported operators which you can utilize to form a Story Query. To understand in detail about operators and how they function, refer to Operators FAQs.OperatorExampleDescriptionANDsocial AND sprinklrSearch for keywords "social" and "sprinklr" anywher

Knowledge Base Article

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Story query setup

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Onboarding Module

The onboarding module offers a comprehensive overview of all features within MM&A module along with information nudges as you start exploring the features. The onboarding module takes you through the ideal journey for a PR professional within the MM&A app. This helps in imbibing the best pra

Knowledge Base Article

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Onboarding Module

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Add a Viber Account

Viber is a cross-platform voice-over IP (VoIP) and instant messaging (IM) software application. For your business to be able to interact with your customers on Viber, Sprinklr provides you with the option to create a Viber Account. Adding this account will let you view and reply to Viber messages vi

Knowledge Base Article

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Getting Started

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Actions with outbound rules

Leverage outbound rules in Sprinklr's Rule Engine to control the properties of messages that are sent out. Outbound rule actionsThe primary ctions for Outbound Rules are:Change the approval properties of the messageChange the Approval Properties of the Message Actions are various tasks with act

Outbound Rule

Create Rule

Outbound Message Rules

Rule Engine

Knowledge Base Article

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Outbound rules

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Actions with logout rules

Logout Rules are initiated when a user changes the availability or status. The Logout rule affects how messages are assigned to users within the platform based on availability statuses. For example, if you log out from the Sprinklr platform then based on the user conditions, the chosen action takes

module:rule-engine

article:howto

release:N-A

logout rules

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Knowledge Base Article

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Logout rules

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Using Quick Publisher for Email Marketing

In this article you will learn how to use Quick Publisher for sending Email Marketing messages.How it worksNavigate to the Quick Publisher by clicking on Create Post within Publish. Select the Email Marketing account(s) you want to publish your content from. Select the email marketing Template,

Email Marketing

publishing

Quick Publisher

Knowledge Base Article

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Execute an Email Marketing Campaign

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Creating an Email Marketing Content Template

In this article you will learn how to easily customize email templates that are brand-compliant for your target audience with Content Template Builder’s intuitive and easy-to-use interface.Creating an Email Marketing Content TemplateMake sure that you have the right permissions for creating Content

Content Templates

Email Marketing

Email Templates

Knowledge Base Article

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Execute an Email Marketing Campaign

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Add an Apple Messages for Business account

Apple Messages for Business is a service that allows your organization to chat directly with your customers using the Messages app.​You can configure and add your Apple Messages for Business account in Sprinklr. By adding this account to Sprinklr, you will be able to interact with wider audiences. T

Knowledge Base Article

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Account Addition

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Entry Points

Entry points are a way how end-users can start a conversation with your business. End users can contact you to find information about a product, purchase a product, get customer service, request a loan, receive account statement, notifications about transactions, find the nearest branch, and so on,

Knowledge Base Article

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Entry Points

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Create A Column For Youtube

In the Engagement Dashboard, Sprinklr offers different column types for YouTube that can be added to the dashboard. After the YouTube account is added, you will be able to pull in all your native conversations and reply on the same. In this article, you will learn about how to create a column for yo

Knowledge Base Article

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Engage with YouTube Messages

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Add caption to a Youtube Video

Sprinklr platform provides key publishing capabilities to enhance the content you publish to YouTube, such as adding captions to videos to increase accessibility, improve viewing experience, translate content into various languages and attract more viewers. Additionally, search engine algorithms may

Knowledge Base Article

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Publishing with YouTube

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AI Creative Insights Limitations

The AI Creative Insights feature offers valuable analytics for ad creatives, but there are some important limitations to consider. This article presents a comprehensive overview of these limitations, along with insights into the behaviors and nuances of the data engine.​Insights will now be availabl

Knowledge Base Article

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Functionalities