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Create Variant of a Message

In this article, you will learn how to create and manage Variants of a Message from Advanced Publisher and Production Dashboards.What are variants?Variants are copies of an existing message which have a parent-child relationship with the original message. Instead of duplicating the original message

marketing

Message Variants

Variants of a Message

Knowledge Base Article

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Content Variants

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Advanced and Quick Publisher Permissions

Follow the steps mentioned below in order to gain access to Advanced and Quick Publisher and publish through them.Click the New Tab icon. Under the Unified Front Office Platform, click All Settings within Platform Setup.On the Platform Settings window, click Manage Workspace in the left pane and sel

Advanced Publisher

marketing

Permissions

Quick Publisher

Knowledge Base Article

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Content Creation

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Creative Library Autofill Rule Conditions & Actions

Leverage Creative Library Rules to automate filling out Custom Fields in Ads Creative Library.​Using the Creative Library Autofill Rules, advertisers can set certain rules on Ad Creatives before publishing them. This capability improves the Ad Creative configuration process through automation before

marketing

Advertising

Paid Rules Engine

Knowledge Base Article

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Getting Started with Creative Library Rules

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Revolutionize Customer Engagement: Harnessing the Potential of Sprinklr Voice Infrastructure

In today's digital age, customer engagement plays a pivotal role in shaping a company's success. Sprinklr, a leading customer experience management platform, is at the forefront of transforming customer interactions with its powerful Voice Infrastructure. Sprinklr empowers businesses to de

service channels - voice

Service

Knowledge Base Article

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Sprinklr Voice Infrastructure Overview

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Clone a Dashboard Widget

Reporting dashboard allows cloning of existing widgets within the same or to some other dashboard, this saves time and helps for easier analysis in many scenarios. For example, your brand manager might create widgets to identify the campaign reach by specific demographics. These widgets could then b

social

Reporting

Knowledge Base Article

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Set up Reporting Widgets

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DVT Part 1: Create Dynamic Video Templates

Video templates have become one of the most vital marketing tools today, saving time and helping create attractive video ads. Our renderer smoothens and accelerates the video creation process, ensuring a better experience for you. Create video templates in Sprinklr's asset manager by importing the A

marketing

Knowledge Base Article

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Video Templates - Part 1 (How to create a video template)

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Smart Compliance Integration in Advanced Publisher

With the integration of AI-powered Smart Compliance in your outbound content, you can ensure your content complies with your brand’s content guidelines, reducing legal risks and maintaining brand integrity.Advantages of Smart Compliance IntegrationLegal and Regulatory Adherence: It ensures that

marketing

Knowledge Base Article

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Content Creation

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What can I do with Facebook?

Facebook  is becoming a great social media platform for businesses. We shared reasons for your brand to be on Facebook in this article. Once your brand onboards on Facebook, there are multiple use cases to leverage it for customer experience management. This article covers some of these use cases:​E

social

Knowledge Base Article

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Facebook Messenger Overview

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Capabilities and Limitations of the Audience Manager

Retargeting custom audiences is an effective way of remarketing to keep your brands in front of bounced traffic after they leave your website. This will help you unlock the full potential of your advertising strategy by reaching the major chunk of users who do not convert right away. In this referen

marketing

Knowledge Base Article

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Troubleshooting & FAQs

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Create a Facebook Workplace Column

Facebook Workplace is an online collaborative software tool developed by Meta Platforms. It facilitates online group work, instant messaging, video conferencing, and news sharing. This article states the steps to add different column types for Facebook Workplace.Steps Click the New Tab icon in Spri

Service

Knowledge Base Article

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Engaging on Facebook

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Create a New Portfolio

In this article we will discuss how to create a portfolio. If you wish to know about what a portfolio is, collaboration in portfolio management and how to get permissions to create a portfolio, refer to the article What is a portfolio?​​Following are the steps to create a portfolio:Navigate to the “

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PM_PORTFOLIOS_2

marketing

PM_GENERIC_2

Knowledge Base Article

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Manage Portfolios

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Exporting Project Views

Project Management allows you to export project views, making it easy to share project details outside the platform. You can export your project views in various formats, complete with all relevant information.​Click the ellipsis (⋯) in the top-right corner of your portfolio screen.Select Expor

marketing

Knowledge Base Article

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Manage Projects

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Add Attachments on Tasks

In Project Management, attachments can be added to tasks using various methods. You can add attachments directly from the task sheet and task timeline view from the hover actions. Refer following article to know more about task hover actions. Additionally, you can add attachments through the task ov

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Knowledge Base Article

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Task Overlay

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Set up a User Task in a Workflow

Tasks are to-dos that are assigned to a user, or a group of users or automatically handled by the system. Tasks are equivalent to the steps in your process. So, you can define each of the steps in your process and assign it to relevant users to ensure timely intimation, completion, and tracking as n

marketing

Task

Workflow Engine

Knowledge Base Article

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Define Tasks in the Workflow

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How to Apply Cost & Rate Ads Benchmarks via Paid Rules

To Apply Benchmarking via Rule EngineYou can configure a Paid Rule or Paid Pre Publishing Rule as per your use case to apply the Cost and Rate Benchmarks.Click the New Tab icon . Under the Sprinklr Marketing - Advertising tab, click Manage Rules within Optimize.Click Create New Rule in the top right

marketing

Knowledge Base Article

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Apply Cost & Rate Benchmarks

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How to Apply Volumatic Ads Benchmarks in Ads Manager

Tagging a Paid Initiative with an Advertising Benchmark allows you to assess its performance accurately by comparing your metrics with the benchmark. Benchmarks can be tagged either on the Paid Initiative or Ad Variant level. Depending on your use case will determine the level you should tag. If mor

marketing

Knowledge Base Article

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Tag Campaigns with Advertising Benchmarks

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How to Export Volumatic Ads Benchmarks

To Export Ads BenchmarksClick the New Tab icon . Under the Sprinklr Marketing (Ads) tab and select Ads Benchmarks within Analyze.On the Ads Benchmark window, select the benchmarks you want to export by checking the box alongside each benchmark.Click 

marketing

Knowledge Base Article

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Managing a Benchmark

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Using Cost & Rate Ads Benchmarks in Ads Reporting

To Analyze Benchmarks in Ads ReportingClick the New Tab icon. Under the Sprinklr Marketing - Advertising tab, click Ads Reporting within Analyze.On the Ads Reporting Home, select the custom dashboard where you want to view your reporting.Proceed to add a widget to your dashboard. To learn more, see 

marketing

Knowledge Base Article

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Analyze Cost & Rate Benchmarks

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How to Create Ads Restricted Metrics

To Create Restricted Metrics in Ads ReportingClick the New Tab icon . Under the Sprinklr Marketing - Advertising tab, click Ads Reporting within Analyze.On the Ads Reporting Home, click the Options icon in the top-right corner and select Restricted Metrics. 3. If you are on a Ads Reporting Dashboard

marketing

Knowledge Base Article

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Create & Manage

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How to Apply Volumatic Ads Benchmarks in Ads Composer

To Tag an Advertising Campaign via Ads ComposerClick the New Tab icon . Under the Sprinklr Marketing - Advertising tab, click Ads Composer within Execute.On the Create an Ad Campaign window, select an ad account.Enter/select the details of the campaign. For more information, see About the Ads Compos

marketing

Knowledge Base Article

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Tag Campaigns with Advertising Benchmarks