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Image Editor - Sprinklr AI+ Editing

OverviewWith Sprinklr AI+ you can not only generate unique images for your Posts, you can also edit them with the AI-powered Image Editor. The Media Uploader can generate AI images based on text prompts or reference images. You can then further edit these images manually in the Image Editor or lever

marketing

#contentmarketing

Sprinklr Marketing

Knowledge Base Article

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Content Creation

RS
Guided Workflow Canvas - Screen Node

OverviewThis section outlines various screen property configurations that control the layout, behavior, and visibility of elements in a guided workflow.​Note: To watch the tutorials about Screen Node, you can click the information icon in the top left corner and then click Watch Tutorial. ​​ Various

26.1

Sprinklr Service

Service

Updated Article

Knowledge Base Article

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Guided Workflow Canvas

RS
Widget visualization type - Grouped Summary

The summary table gives an overview of statistical information about data in a table form. Users can leverage Grouped Summary to view the reporting data for the previous period as well, where the previous period refers to the equal duration of time as the duration of the current period that falls ju

social

Reporting - SES

Social - SES

Knowledge Base Article

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Data visualisation types

SH
Widget visualization type - Line Chart

A line chart, also known as a line graph, is a graphical representation of data that shows changes in data over time by connecting a series of data points with straight lines. Line charts are often used to display trends in data over time, with each point representing a specific time period and the

social

Reporting - SES

Social - SES

Knowledge Base Article

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Data visualisation types

RS
Guided Workflow Custom Components - Placeholder

OverviewA placeholder with Call-to-Action (CTA) buttons can be added to enhance user interaction within the interface. These buttons provide quick actions like:Move to the next screenClose screenGo back to the previous screenSend payloadYou can customize the appearance and functionality of these but

Service

Knowledge Base Article

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Guided Workflow Canvas

SH
Sprinklr Service - Roles and Permissions

To ensure that the users on the Sprinklr platform are set up with the appropriate access to the Care features, you need to assign the right permissions to their roles.In this article, you can find Care Permissions and their respective descriptions.To review the basics of adding users, see Add a User

Service

Knowledge Base Article

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Sprinklr Service Glossary

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Guided Workflow Display Components - Banner

OverviewThe banner component is designed to display messages for agents in various template formats, such as Warning, Success, Error, Disclosure, or Reminder, to effectively capture their attention. Each template includes specific symbols that visually convey the type of message to the agent.​Custom

Service

Knowledge Base Article

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Guided Workflow Canvas

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Widget visualization type - Pie Chart

A pie chart is a circular graphical representation of data in which the data is divided into slices or sectors, with each slice representing a proportionate part of the whole. Pie charts are often used to show the composition of a whole, where each slice represents a part of the total, or to show th

social

Reporting - SES

Social - SES

Knowledge Base Article

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Data visualisation types

SH
Reporting Home - Overview & Navigation

Reporting Home is used to view and manage all the Reporting Dashboards and Folders within Sprinklr. In this article, you will learn how to navigate to the Reporting Home page and explore the functionalities available in it.How to navigate to Reporting HomeClick the New Tab icon. Under the Sprinklr S

social

Reporting - SES

Reporting Home - Overview and Navigation

Social - SES

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Knowledge Base Article

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Getting started with reporting dashboard

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Event Rule - Conditions and Actions

The following conditions and actions are available for users to select while creating an Event Rule.Event Rule — ConditionsConditionDescriptionConditions Applies To The Properties of the EventSet conditions based on the following properties of the events:CamapignSub-CampaignStart DateEnd DateTaskTim

marketing

Event Rule

Actions

Event

+2

Knowledge Base Article

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Event Details

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X - v2 API Migration Changes

X has announced the introduction of the X v2 APIs, encompassing endpoints for all major functionalities supported by the platform. The X v2 API is now X's primary API, and it is the focus of their product investment and innovation. Currently, X is working on replacing the v1 endpoints with thei

social

Knowledge Base Article

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Getting started

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Guided Workflow Screen Components - Checkbox

OverviewA checkbox is an interactive element in a form that enables users to independently select or deselect options. Each checkbox serves as a binary control, representing a choice between two mutually exclusive options, such as "Yes" (checked) or "No" (unchecked).​Fields of the CheckboxAPI Name:

Service

Knowledge Base Article

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Guided Workflow Canvas

SH
Widget visualization type - Spline Chart

A spline chart is a type of chart that shows changes in data over time using a smoothed curve that passes through a series of data points. The curve is generated using a mathematical formula called a spline, which is designed to reduce the effect of noise or fluctuations in the data and highlight th

social

Reporting - SES

Social - SES

Knowledge Base Article

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Data visualisation types

RS
Guided Workflow Screen Components - Slider

Overview The slider element allows you to make selections or adjust settings within a continuous range of values. It is typically represented by a bar that you can move left or right to choose a specific value within the range.Use Cases of the Slider Element in a Guided Workflow:Setting a Budget or

Service

Knowledge Base Article

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Guided Workflow Canvas

RS
Add Content Sources - Upload Documents

Before You BeginFamiliarize yourself with the setup process of the Smart FAQ Model.DocumentsWhen to UseUse Documents as Content Sources when you want to answer questions based on the content within those Documents.​Steps to Upload FilesOn the Training Content window, click View All within the Docume

Service

Knowledge Base Article

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Setting up FAQ+ bot

RS
Guided Workflow Screen Components - Attach File

OverviewThe Attach File feature in a form allows users to upload and submit files as part of their response or input. This feature is typically used to gather additional documents, images, or relevant files needed for processing, validation, or record-keeping. This feature is commonly used in applic

26.1

Sprinklr Service

Service

Updated Article

Knowledge Base Article

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Guided Workflow Canvas

RS
Guided Workflow Display Components - Call-To-Action (CTA)

Overview Enhance your workflow screen by integrating buttons with functionalities such as Next Screen Action, Back Screen Action, Close Screen Action, Send Payload, and Authentication. By including an authentication button, you enable agents to authenticate customers seamlessly before they proceed f

26.1

Sprinklr Service

Service

Updated Article

Knowledge Base Article

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Guided Workflow Canvas

RS
Guided Workflow Display Components - Description Text

OverviewDescription Text can be used to display various types of content on the screen, including text, resource variables, images, videos, and tables. It offers customization options such as font, size, alignment, hyperlinks, and copyable text. The component supports dynamic updates based on contro

Service

Knowledge Base Article

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Guided Workflow Canvas

RS
Guided Workflow Screen Components - Appointment Slot

Overview The Appointment Slot node in a Guided Workflow offers users predefined time blocks for scheduling meetings, consultations, or services. This node dynamically fetches available slots based on configured calendars and displays them during the workflow, enabling seamless appointment booking. I

Sprinklr Service

20.10

Service

Updated Article

Knowledge Base Article

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Guided Workflow Canvas

RS
Data Connector - Configuration and Use Case

Before you Begin1. Before proceeding, ensure that you have already created a custom entity using the Custom Entity Manager.2. Ensure that you have the Data Connector visible and accessible in the Persona through this article.OverviewThe Data Connector serves as a tool for uploading or changing data

Service

Knowledge Base Article

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Entity Studio