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ProRes Transcoding for Videos

Whenever you upload a ProRes video in Quick Publisher, you will see an option to transcode the video before publishing. The final file format of the video will be within channel limits after transcoding. In this article, you will learn about how to transcode a ProRes video in Publisher when you are

Publishing - SES

social

Social - SES

Knowledge Base Article

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Advanced capabilities

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Broadcast Advocacy posts to Slack

We will allow advocacy admins to broadcast an advocacy post on a Slack channel in their workspace. In this way, you will have multiple forms to reach out to your advocate on their preferred channel of communication. Additionally, we will also provide you with the analytics for the number of times a

Advocacy - SES

social

Slack Integration for Advocacy

Social - SES

Knowledge Base Article

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Integrations Enablement (Advocacy)

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Create a Workflow

Automate the logical flow of user tasks on various entities with Workflow Engine.To Create a workflow:Prerequisite setup:Clearly lay out the brand’s process and identify the various phases in it.Create a picklist custom field named “Milestone” on the required Asset classes to indicate the current ph

marketing

Workflow Engine

create a workflow

Knowledge Base Article

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Workflow Actions

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Activate Instagram Sharing in Advocacy

Starting with release 19.11.1, from 2nd December 2024, advocates will no longer be able to connect their personal Instagram profiles to the advocacy site. Due to a recent change from Meta, we are discontinuing the ability to connect and reauthorize Instagram personal profiles within Sprinklr Advocac

Advocacy - SES

social

Social - SES

Knowledge Base Article

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Content Administration

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Publish and Manage Threaded Tweets (Distributed User)

A Twitter thread is a series of tweets posted on Twitter that are connected to one another and can be read as one continuous post. With a thread, you can provide additional context, an update, or an extended point by connecting multiple Tweets together. In other words, Twitter threads allow you to t

experience:space

Preview Twitter Threads in Engagement Dashboards

social

Posting Threaded Tweets

+11

Knowledge Base Article

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Publishing & Calendar (Distributed User)

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Create Volumetric Alerts in Benchmarking

An effective early warning system triggers alerts when a pre-defined specific threshold criterion is met. ​The new Benchmarking alert module covers alert configuration for all the data powered by the Benchmarking data source. The key sections of the alert form in Benchmarking module are explained be

Insights

Create Volumetric Alerts in Benchmarking

Knowledge Base Article

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Alerts in Benchmarking

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Add Facebook Business Manager Account To Sprinklr

​Facebook Business Manager allows you to manage ad accounts, pages, and people having access to them, all in one place. This article will guide you on how to add your Facebook Business Manager Account into Sprinklr.​Please note that the user who adds the Business Manager account into Sprinklr should

Service

Knowledge Base Article

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Add Facebook account in Sprinklr

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Add Facebook Business Manager Account To Sprinklr

​Facebook Business Manager allows you to manage ad accounts, pages, and people having access to them, all in one place. This article will guide you on how to add your Facebook Business Manager Account into Sprinklr.​Please note that the user who adds the Business Manager account into Sprinklr should

Service

Knowledge Base Article

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Adding Facebook Business Manager

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Request Approval for User Generated Content on Instagram without @Brand Mention

You can request approval for Instagram fan posts at individual Instagram accounts without the user @mentioning the brand. There are two ways to request post-approval for Instagram fan posts: Via Comment  Via Chrome Extension However, please note that the option for requesting a

experience:space

social

product:marketing

Request Approval for User Generated Content on Instagram without @Brand Mention

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Knowledge Base Article

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Advanced Use Cases

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Add caption to a Youtube Video

Sprinklr platform provides key publishing capabilities to enhance the content you publish to YouTube, such as adding captions to videos to increase accessibility, improve viewing experience, translate content into various languages and attract more viewers. Additionally, search engine algorithms may

social

Knowledge Base Article

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Publish on YouTube

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How does Single Sign On Work?

SSO, or Single Sign On capability, allows you to login easily into Sprinklr. We have already covered what it is and why it is relevant in this article. Here, in this article, we will cover details on how this capability works and what are the key elements behind its working. ​How SSO works?There are

social

Knowledge Base Article

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SSO

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FAQs about Auto Provisioning

Clear your doubts and avoid confusion with the answers of some FAQs about user auto provisioning in this article. If you want to understand what User Auto provisioning is, you can refer to this article for more details.FAQsWhat is an SSO attribute?An SSO attribute is a characteristic or trait of an

social

Knowledge Base Article

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User Auto provisioning

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Generate and Edit Images with Sprinklr AI+

OverviewWith Sprinklr AI+, you can do more than just generate unique images for your posts — you can also enhance and customize them using the AI-powered Image Editor. The Media Uploader lets you create AI-generated images from text prompts or reference visuals, which you can then refine manually or

marketing

social

Sprinklr AI+ - SES

Social - SES

Knowledge Base Article

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Sprinklr AI+

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How to Optimize Ads based on Weather using Paid Rules

This article will show you an example of setting up a Rule to Activate or Pause ads based on weather conditions. For more details on using Weather conditions, see here. In this example, lets activate certain Paid Initiatives if it is Showing in London.​This examples assumes you have set up a Custom

marketing

Advertising

Paid Rules Engine

Knowledge Base Article

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Use Case Configurations

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Add caption to a Youtube Video

Sprinklr platform provides key publishing capabilities to enhance the content you publish to YouTube, such as adding captions to videos to increase accessibility, improve viewing experience, translate content into various languages and attract more viewers. Additionally, search engine algorithms may

social

Knowledge Base Article

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Publishing with YouTube

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Twitter Welcome Messages

Twitter Welcome Messages in Direct Messages make it easier for businesses to define the customer experience from the start, without requiring any manual action at all. Welcome Messages are sent to users when they begin a Direct Message conversation with your Twitter account and can be used to let cu

social

Service

Knowledge Base Article

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Twitter Welcome Messages

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Reddit API Data Availability Limitation and Workaround

OverviewWhen using Reddit’s new APIs, there is an important limitation to be aware of: Data is only available for subreddits that are added by the owner.What does this mean?Even though the platform allow users to add any subreddit, data access depends on ownership.If a Partner wants to report on a s

Reporting - SES

Sprinklr Social

Social - SES

Knowledge Base Article

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Engage, publish and report on Reddit

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Facebook Domain Verification

Domain Verification allows domain owners to edit link previews coming from their owned sites. Brands can verify that they own certain domains through Facebook's Business Manager. Verification functionality is available to all businesses and establishes access at domain level, including all sub-

social

Knowledge Base Article

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Publishing in Facebook

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Instagram Best Practices

In this article, we list out some of the best practices to follow while using Instagram as a channel for your brand’s social media presence using Sprinklr.Add Instagram Business/Creator AccountPlease make sure that the Instagram Account is a Business Account.Please make sure that the desired Instagr

social

Service

Knowledge Base Article

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Getting started - Instagram

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Sprinklr Service: 18.11 Capabilities and Enhancements

Sprinklr's latest release offers exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint.

Sprinklr Service

marketing

Insights

social

+1

Knowledge Base Article

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v18.11 Fall Release (November)