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RS
Sprinklr Copilot for Social - Report Summarizer and Performance Insights

OverviewSprinklr Copilot for Social is an intelligent assistant designed for social media reporting, seamlessly integrated into your reporting dashboards. It delivers quick performance insights through intelligent summaries and conversational insights, and it can also help create widgets that you ca

26.1

Publishing - SES

social

Reporting - SES

+6

Knowledge Base Article

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Social Copilot

SH
Compose Snapchat Story Ads

Advertise on Snapchat and reach a wider group of audience.​Through Snapchat Ads in Sprinklr, you can advertise to an audience of 186 million daily active Snapchatters (https://forbusiness.snapchat.com/), allowing your brand to reach a highly engaged and active audience.​To learn more, click on Ads C

marketing

Knowledge Base Article

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Compose Snapchat Ads

RS
Bulk Actions on Scenes or Slides

Sprinklr Display and Presentations enables you to perform bulk actions on scenes/slides, reducing setup time and enhancing productivity for daily tasks.Steps to Set Up Bulk Actions 1. Navigate to and open the desired storyboard or presentation.2. Select the desired scenes/slides while holding down t

Display - SES

social

Social - SES

Knowledge Base Article

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Display

RS
Quick Action Toolbar: Enhance Efficiency with Instant Access

Sprinklr Display and Presentations lets you perform basic operations and changes quickly, reducing setup time, saving time, and boosting productivity.When a widget is selected while editing, the action toolbar enables actions like cloning, swapping widget types, and making quick design adjustments,

Display - SES

social

Social - SES

Knowledge Base Article

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Display

SH
Snapchat Ads Pixels

About Snap PixelSnap Pixel is a tracking tool offered by Snapchat that allows advertisers to measure the effectiveness of their ads and better understand how users interact with their website or app after clicking on a Snapchat ad.​Snap Pixel works by placing a small piece of code on the advertiser&

marketing

Knowledge Base Article

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Advanced Snapchat Capabilities

SH
Link Preview widget

The Link Preview widget is a data visualization tool used to display links in card format. It allows users to quickly view key information about a link without having to click on it, making it a useful tool to directly see which websites contribute more to the total dataset.The card typically displa

Insights

Link Preview Widget

Knowledge Base Article

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Types of Widgets

SH
Location Analysis widget

A Location Analysis Widget is a graphical representation of data that can be used to visualize the Location distribution of a particular metric. It also provides a distribution of Sentiment in a stacked form. To create a Location Analysis widgetTo plot a Location Analysis widget, you can use any exi

Insights

Location Analysis Widget

Knowledge Base Article

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Types of Widgets

SH
Title widget

The Title widget is a visualization widget that displays a title or heading for a specific section or page of the dashboard. It is typically used to provide context and information about the data being presented on the dashboard.A Title widget can be placed at the top of a dashboard page or section

Insights

Title Widget

Knowledge Base Article

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Types of Widgets

RS
Assign the Admin Role to an Advocate 

To assign on-site Admin roles to advocates based on their specific persona and responsibilities, we can empower them with distinct roles such as admin, publisher, and analyst, each equipped with precise permissions Steps to Assign Admin Roles to Advocates(Admin)On-site admins can navigate to the Use

Advocacy - SES

social

Social - SES

Knowledge Base Article

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Site Admin Roles and Permissions

SH
Text widget

The Text widget is a visualization widget that simply displays formatted text in a textbox form.The widget provides various standard formatting functionalities, including text formatting, Fonts, and the option to insert an image. It can be used to display a message or note on the dashboard.To create

Text Widget

Insights

Knowledge Base Article

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Types of Widgets

SH
Language Analysis widget

A Language Analysis Widget is a graphical representation of data that can be used to visualize the Language distribution of a particular metric. It also provides a distribution of Sentiment in a stacked form. To create a Language Analysis widgetTo plot a Language Analysis widget, you can use any exi

Insights

Language Analysis Widget

Knowledge Base Article

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Types of Widgets

RS
Sprinklr Copilot for Social - Planner Summary

Planner Summary delivers users a concise, actionable summary of their Editorial Calendar/Planner, highlighting post distribution and optimization opportunities across multiple dimensions - tailored to any filters or selections applied on-screen.Note: Sprinklr Copilot for Social is now generally avai

Publishing - SES

social

Sprinklr Social

New Article

+4

Knowledge Base Article

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Social Copilot

SH
Configure Salesforce Connector in Sprinklr Marketplace

This guide provides step-by-step instructions on how to configure the Salesforce Connector in Sprinklr. Salesforce UsersIn the Salesforce User tab, you can: Add an additional Salesforce User by clicking the Add Salesforce User icon. Select a Default Salesforce User from the drop-down menu

marketing

salesforce connector

Insights

social

+1

Knowledge Base Article

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Configure Salesforce Connector in Sprinklr Marketplace

RS
Configuring Audit Checklist for User

Audit checklists support Quality Managers in manually evaluating customer-agent interactions to ensure service quality, adherence to company policies, and customer satisfaction. These checklists are also used by Supervisors, Admins, and other Quality personnel for calibration and consistency in eval

Service

Knowledge Base Article

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User Level Evaluation

RS
Sprinklr Service: Patch Changes (18.11.1)

Sprinklr's latest release offers exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint.

18.5 Release

Sprinklr Service

marketing

Insights

+2

Knowledge Base Article

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18.11.1 Patch (Jan 13-17, '24)

RS
How to Create Brands in the Ads Creative Management App

The Ads Creative Management App (CMA) lets you create and manage brands in Sprinklr. You can set up brand accounts, define brand styles, and configure compliance settings. This helps you ensure that all creatives align with your brand identity and fit the specific channels you’re designing

marketing

20.10

Updated Article

Sprinklr Marketing

Knowledge Base Article

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Brand Creation in Creative Management App

SH
Apply a macro on Engagement Dashboards Messages

Macros allow you to execute complex actions with a single click. In Sprinklr, a macro is a saved configuration of multiple actions that allows you to apply more than one change to a message, a DAM asset, or other entities in Sprinklr, all at once. Below, we will explore how macros can be applied fro

Apply Macro

macro

Engagement - SES

Engagement Dashboard

+3

Knowledge Base Article

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Apply multiple message actions at once with macros

SH
Apply a macro on Engagement Dashboards Messages

Macros allow you to execute complex actions with a single click. In Sprinklr, a macro is a saved configuration of multiple actions that allows you to apply more than one change to a message, a SAM asset, or other entities in Sprinklr, all at once. Below, we will explore how macros can be applied fro

Apply Macro

Engagement Dashboards

macro

Engagement - SES

+2

Knowledge Base Article

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Getting started with Social Engagement

RS
Set up a New FTP/SFTP

Sprinklr allows you to store exports in your own databases. We support FTP, SFTP, and S3 as External Storage options to store exports externally. Through this External Storage support in exports, files can be transferred and stored seamlessly on the client side.To Set up a New FTP/SFTPClick the New

Service

Knowledge Base Article

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Audience Update via SFTP

RS
Sprinklr Insights: 19.2 Capabilities and Enhancements

Sprinklr's latest release offers exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint.

marketing

Insights

social

Service

Knowledge Base Article

 • 

19.2 Release (Feb 17-25, '24)

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