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Reddit Capabilities and Limitations

Reddit hosts online conversations among more than 330 million monthly users in nearly 150,000 active communities. With its broad reach, extensive user base, and diversity of conversation, Reddit offers a unique opportunity for brands to engage at the forefront of trends. With Sprinklr's Reddit suppo

social

Sprinklr Social

20.10

Social - SES

+2

Knowledge Base Article

 • 

Getting started with Reddit

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Sprinklr Marketing: 20.7 Release Notes

Sprinklr Marketing unifies and enhances marketing efforts across channels. It centralizes content creation, campaign management, and performance analytics for both organic and paid campaigns. This release introduces new capabilities designed to enhance customer experiences across all touchpoints.

marketing

Insights

social

Service

Knowledge Base Article

 • 

20.7 Release (5th July '25 Onwards)

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Display Logic at Answer Choice or Statement Level

Answer-choice/Statement-level Display Logic offers enhanced survey customisation by showing specific answer choices or statements based on respondents' previous responses. This ensures that participants only see relevant options, creating a more personalised and efficient survey experience. By tailo

Sprinklr Insights

Insights

20.10

Updated Article

Knowledge Base Article

 • 

Survey Logics

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Take Inputs within Screen

In a guided workflow, you can easily gather input from the user by utilizing input components available on a Screen. These components are designed to collect specific types of information from the user such as text, numbers, radio buttons, picklists, etc. To ensure the accuracy of the data collected

Service

Knowledge Base Article

 • 

Creating a Guided Workflow

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Sprinklr Marketing : 17.10 Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!Navigation TipsRead through the release notes below, or you can click on a

17.10 Release

Modern Marketing & Advertising: 17.10 Capabilities and Enhancements

release_note

 • 

v17.10 (November)

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Sprinklr v16.5.0 - Sprinklr Insights Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below! Navigation TipsRead through the release notes below, or you can c

experience:space

16.5.0

Spring Release 2021

New Capabilities and Enhancements

+5

release_note

 • 

v16.5.0 (July)

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Sprinklr Marketing: 18.2 Capabilities and Enhancements

Sprinklr's latest release offers exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below! Navigation TipsRead through the release notes below, or click on a Product t

18.2 Release

Modern Marketing

release_note

 • 

v18.2 Winter Release (February)

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TikTok as a Listening Source

In Sprinklr, we enable listening through hashtags and mentions by retrieving comments that reference the brand's TikTok Business account through mentions and hashtags. This feature offers a real-time perspective on brand visibility, audience engagement, and trending content, enabling you to stay ahe

Sprinklr Insights

26.1

Insights

New Article

+2

Knowledge Base Article

 • 

Tiktok

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Sprinklr Release v15.3.0 - March 2020 New Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!Navigation TipsRead through the release notes below, or you can click on a

experience:space

New Capabilities and Enhancements

Sprinklr Release v15.3.0

Release v15.3

+2

release_note

 • 

v15.3.0 (March)

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Sprinklr Insights: 17.7 Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!Navigation TipsRead through the release notes below, or you can click on a

Post 17.4 Patch Changes

Modern Research

release_note

 • 

v17.7.0 (July)

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Sprinklr v15.5.0 – Sprinklr Marketing (Ads) Capabilities and Enhancements (Consolidated)

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!Note: To export this page as a PDF, use your browser's print functionality

experience:space

Modern Advertising Capabilities and Enhancements

15.5.0

Spring Release 2020

+5

release_note

 • 

v15.5.0 (July)

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Setting Up the Website Distribution with Trigger Conditions

This feature enables you to create and manage website surveys with seamless integration through LiveChat. It offers a flexible setup, allowing surveys to be triggered based on specific conditions, making it easy to gather real-time feedback from website visitors. Additionally, it supports performanc

Sprinklr Insights

Insights

20.10

Updated Article

Knowledge Base Article

 • 

Website Distribution

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Standard Social Extracts

The Standard Social Extracts offer a means of extracting raw data of various social networks along with agent hygiene and performance data. These are presented in form of extracts compiling some of the most common use cases desired by clients - including the following reports:​​1. Case Extract2. Cas

Service

Knowledge Base Article

 • 

Data Extract

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Sprinklr v16.2.0 - Sprinklr Marketing Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below! Navigation TipsRead through the release notes below, or you can clic

experience:space

product:marketing

Winter Release 2021

16.2.0

+5

release_note

 • 

v16.2.0 (February)

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Sprinklr 16.10.0 - Sprinklr Social Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below! Navigation TipsRead through the release notes below, or you can click on a

experience:space

Sprinklr Patch Release

16.10 Patch Release

Sprinklr Patch Release v16.10.0

+7

release_note

 • 

v16.10.0 (August-November)

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Sprinklr v15.5.0 – Sprinklr Insights Capabilities and Enhancements (Consolidated)

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!Note: To export this page as a PDF, use your browser's print functionality

experience:space

15.5.0

Spring Release 2020

New Capabilities and Enhancements

+6

release_note

 • 

v15.5.0 (July)

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Sprinklr v15.5.0 – Sprinklr Service Capabilities and Enhancements (Consolidated)

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!Note: To export this page as a PDF, use your browser's print functionality

experience:space

New Capabilities and Enhancements

15.4.5 Release

Modern Care Capabilities and Enhancements

+9

release_note

 • 

v15.5.0 (July)

RS
Ad Variant

Field NameField TypeDescriptionUpdate SupportedChange TypechannelIdStringIdentifier for the ad channelNidStringUnique identifier for the ad variantNnameStringName of the ad variantYNAMEstatusAdVariantStatusEnumStatus of the ad variantACTIVE, PAUSED, DRAFTYSTATUScreativeTypeStringType of creative use

marketing

Knowledge Base Article

 • 

Facebook

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Sprinklr v16.5.0 - Sprinklr Social Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below! Navigation TipsRead through the release notes below, or you can

article:reference

release_note

 • 

v16.5.0 (July)

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Sprinklr v15.11.0 - Sprinklr Marketing Capabilities and Enhancements

Sprinklr's latest release offers a number of exciting new capabilities designed to empower your business to create meaningful customer experiences at every touchpoint. Read about Sprinklr's latest platform enhancements below!Note: To export this page as a PDF, use your browser's print functionality

experience:space

15.11

Fall Release 2020

product:marketing

+5

release_note

 • 

v15.11.0 (October)