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TikTok Ads Reporting Dimensions

Leverage this detailed list of all TikTok dimensions available in Sprinklr's Ads Reporting to gain more insight into your TikTok Ads. Given below is a list of all TikTok dimensions, along with their descriptions.Native Dimension NameSprinklr Dimension NameDimension DescriptionDateDateBreakdown

26.1

marketing

Updated Article

Sprinklr Marketing

Knowledge Base Article

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Dimensions

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How to Clone Ad Entities in Ads Manager

Leverage Clone and Quick Clone options to create copies of any ad entity you want. ​Clone and Quick Clone helps to recreate and copy your existing ad entity without starting from scratch. For instance, you may have six ads running across two campaigns that are scheduled to end soon. Of those ads, yo

marketing

Knowledge Base Article

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Ad Campaign Creation

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Widget Configuration

Reporting in Sprinklr Service, using Social Analytics as a data source, pulls data from a variety of social media platforms, customer service channels, and digital touchpoints where brands engage with customers. Within the Reporting feature, you can customize, expand, and dive deeper into metrics by

Sprinklr Service

20.10

Service

Updated Article

+1

Knowledge Base Article

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Widget Configuration

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Surveys

Surveys can be used to gather feedback, opinions, and preferences from customers on a wide range of topics, including products, services, and customer experiences.Sprinklr's survey feature includes a range of customization options, including the ability to create custom survey questions and res

Service

Knowledge Base Article

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Case Third Pane

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Get Average Customer Wait Time in Sprinklr IVR

In today's fast-paced business landscape, providing exceptional customer service is paramount for building strong customer relationships. Minimizing wait times during service interactions is crucial in achieving high customer satisfaction. To address this, Intelligent Voice Response (IVR) systems ut

Service

Knowledge Base Article

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How to Setup Business Logic

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Facebook Cross Post Insights

Facebook crossposting capabilities for videos allow publishers to post the same video in new posts, experimenting with elements like the post title, text, and captions when posting to different pages. You can leverage Facebook Cross Post insights to accumulate metrics for crossposted videos, allowin

social

Knowledge Base Article

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Facebook reporting glossary

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What is Workflow Management?

Workflow management refers to the systematic organization, control, and execution of processes, particularly within a company or organization. It involves defining and documenting the steps involved in the process, assigning tasks to specific individuals or teams, and ensuring that the process is co

Workflow Management

marketing

Workflow Engine

Knowledge Base Article

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Workflow Engine Basics

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Manage on-leave users using automated task reassignment

Within an organization, employees often take scheduled time off. In their absence, tasks generated via Sprinklr workflows may go unattended. These tasks need to be reassigned to ensure workflow continuity and automating this process spares organizations the need to reactively reassign tasks manually

marketing

Knowledge Base Article

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Advanced Task

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Introduction to Agent Console(Legacy)

Overview of Agent ConsoleSprinklr’s Agent console is a Customer Care Agent facing tool that helps agents resolve customer queries via chat and call over multiple social and messaging channels. It provides a comprehensive view of messages and cases, with full conversation history and other details in

Service

Knowledge Base Article

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Agent Console (Legacy)

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Share Reporting Dashboards with Persona Apps

Reporting Dashboards in Sprinklr give supervisors a streamlined way to access and monitor performance insights. By sharing dashboards with the Supervisor Console persona app, supervisors can easily view key metrics and track team activity in one place without navigating elsewhere.PrerequisitesPrereq

Sprinklr Service

Updated Article

26.4

Knowledge Base Article

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Reporting Use Cases

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Create an Advocacy Post

Advocacy posts can be created with the help of either Sprinklr Quick Publisher or the Site Admin Publisher. You can use the Publisher to publish different types of Advocacy content. For example, Link Type Post Image Type Post Video Type Post Suggest Type Post Announcement Threads In this article, we

Advocacy

Advocacy - SES

social

Social - SES

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Knowledge Base Article

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Content Curation

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Export MetaData Report

The Export MetaData Report shows detailed information about the Scheduled Exports that are run from the system. It provides details, including the type of export, export file, export URL, the date and time when it was triggered, the details of the agent who triggered it, and more. When you create a

Service

Knowledge Base Article

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Detailed Report Glossary

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Insights Assistant

IntroductionIn simple terms, Insights Assistant is a tool that enables and assists in generating meaningful insights easily and in a timely manner. It leverages Sprinklr's AI capabilities to show the most crucial insights around key product metrics without requiring you to create dashboards or drill

Insights

Actionability Enhancements in Insights Assistant

Insights Assistant

Knowledge Base Article

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Insights Assistant

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Reporting for Tumblr

Sprinklr reporting will include data from your added Tumblr accounts in Inbound Volume and Outbound Engagement. There are a number of Tumblr-specific metrics that you can use to create custom Reporting widgets and dashboards:TermDescriptionTumblr Blog FollowersThe number of users currently following

Reporting for Tumblr

social

Knowledge Base Article

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Tumblr

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Agent Digital Performance Report

The Agent Digital Performance Report provides a comprehensive analysis of agent performance across digital channels, including chat, email, and social media. This Report enables supervisors to monitor digital engagement, identify areas for improvement, and ensure consistent, high-quality customer se

Sprinklr Service

Service

Updated Article

26.4

Knowledge Base Article

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Detailed Report Glossary

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Instagram Account Insights

You can leverage Instagram insights to learn more about overall trends across your followers and understand how your content is performing with your audience. You can also view insights for specific posts, stories, videos, reels and live videos that you've created to see how each one performed

social

Sprinklr Social

Social - SES

26.1.1

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Knowledge Base Article

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Reporting Glossary

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Upload Media while Publishing

Images and videos can make your content more appealing to viewers, enhancing the reach and impact of your social content. You can access the media uploader from the Quick publisher, Care Console, and Agent Console to add photos and videos to the content that you publish. In this article we will cove

Publishing - SES

Upload media and publish

social

Upload media during publishing

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Knowledge Base Article

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Getting started with publishing

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Set Product Audiences for Facebook Catalog Sales

While composing the Facebook Catalog Sales campaign within Ads Composer, you have the ability to target audiences using Product Audiences. This allows you to control your targeting using various options. In this article, we will explore these options. Note

experience:space

Retargeting

Product Audiences

Target Broad Audience

+16

Knowledge Base Article

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Account

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Smart Clusters widget

Smart Clusters widget, powered by Sprinklr AI, enables brands to understand their consumers' unmet needs, and top trends around their brands, products, and/or categories. It will enable you to discover top themes automatically synthesized from conversations using unsupervised clustering. You ca

Smart Clusters Widget

Insights

Knowledge Base Article

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Types of Widgets

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X Ads Reporting Dimensions

Leverage this detailed list of all X dimensions available in Sprinklr's Ads Reporting to gain more insight into your X Ads. Given below is a list of all X dimensions, along with their descriptions.Dimension NameSprinklr Dimension NameDimension DescriptionDateDateBreakdown of Data by Date.DayDay

26.1

marketing

Updated Article

Sprinklr Marketing

Knowledge Base Article

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Dimensions